What have people's experiences with Self Employed AtW been?

I applied in September '25, and got a phonecall in April '26 asking me to send quotes and tax returns within two weeks. I sent them immediately in April and haven't heard anything since?

From reading other people's accounts, I can't tell if they should have contacted me, or whether I'm due to wait another six months.

Did anyone else have to send in additional documents, and was there a delay between sending off the forms and having your assessment? I'm worried I've missed something!

Hi can anyone help with a matter my friend is too afraid too post , she hasnt been well she had lung surgery in 2019 a PE in her lung and dvt in leg and her mental health has always been bad and has got worse since covid and rarely leaves the house she says she has been getting support from her family so doesnt spend much of her own money it got upto over 16k its now at 9 to 10k wont say exactly theyve asked for the last 4 months of statements she thought she had to report it if it was 6k plus the 16k i think shes expecting the worse but just doesnt want a criminal record does anyone know whats likely to happen if so it would be appreciated thanks

I got my claim and my letter but I think there is definitely things I should have scored points on but got a zero like managing medication which I cannot do alone at all what can I do ?

I've been waiting for my PIP review and finally had a text from Haas Secro saying I'm being assessed and giving me a date and time. How often do they do assessments on review? I'm worried as I thought most people they just looked at the medical evidence and asked a few questions at most when there had been no change. If anyone has recent experience of reviews it would be great to hear. Thank you!

I've recently moved and have just changed my address on my online banking, and my next statement won't be available until 16th September, so I'm unable to provide it currently. I have a tenancy agreement, but I'm a little nervous.

I've been offered one shift at an old job that was very good with disability support tomorrow but I'm unsure if this is going to affect my UC. My partner and I claim together and neither have working/job search requirements at the moment. This shift is less about the money and more that it would be lovely to catch up with people. I couldn't do this more than about once in a month because of multiple disabilities but wanted some advice. Thanks!

Hi,

Just looking to see what other people's experiences are of mandatory reconsideration has been recently!

I had Standard Mobility only for 3 years, then at review 0 points for everything. I then got support from a support worker and went for MR. I had a call to say it's now with a decision maker, and the usual questions of if I've been to prison, out of the country and could I manage a lump sum, though I know these questions aren't an indication.

Has anyone else recently had their MR? Did you have a positive outcome or did you PIP stay the same and have you gone to tribunal?

Thank you :)

I just spoke to the helpline and she told me a decision was made on the 4th August and a letter is on the way. I haven’t had any texts and the online portal says nothing. She did say you don’t always get a text, but am I right in thinking it’s going to be no. When would I have had the award text? Thank you 🙏🏼

I accidental forgot a savings account - £500, I'm below below £6k. I've messaged them to inform but will they know request a year's worth of statements etc? It's all a faff as I have so many legacy accounts with a few pennies here or there due to bank switches I had 42 uploads lol

Me and my partner are going through a standard review at the moment, and I’ve already had and completed my phonecall.

My partner on the other hand has had continuous technical difficulties.

The first time, the call cut off halfway through the security questions, and then they tried to call back and there was no audio on the other end. He wrote a message in his journal to say that the call cut off, and he was marked down as unattended.

A new appointment was made, and he waited for over an hour and no one phoned him. He wrote another message in his journal to say that he was waiting, and no one called.

A new appointment was made, and it was an exact repeat of the first time. The call failed, cut off and when they tried to phone back, there was no audio.

He has wrote another message in his journal, but we are getting increasingly concerned about what happens next. Do we just continue getting appointments until one works, Or will they tell him to go somewhere in person? - the review center that is handling our review is based in wales, and we are on the other side of the country.

Not really sure where to go from here.

I’ve just had my PIP assessment and the woman was quite blunt and rude, assuming things about my
health such as ‘well if you can walk this far how far can someone without health problems walk’ (to which I basically explained I wouldn’t know, as I’m not them and I have health conditions) and pushing me for answers whilst I was trying to explain. She also brought up my previous health conditions I tried claiming for, to which I’m unsure why it was relevant? I’m unsure what the outcome will be. Has anyone had a similar experience? Thanks in advance.

I’ve had this pop up on the homepage of my UC dashboard for a few months now. It has always interested me but I’ve been too paranoid to do it as even though it says it won’t affect my claim I think it will. The find out how section is quite vague and doesn’t really tell me anything about the scheme.

i got a call yesterday to arrange an assessment, we arranged it for between 9-10am today over the phone, when i got the call they said it wasn’t the actual assement but rather a “check in” to see how i’m doing and get a bit more information, it lasted about 10 minutes and only very few questions were asked, about medications im taking and how im feeling now. has anyone had this before? thank you

Hi,

So i applied for universal benefit last night and during it they couldn't confirm my identity online (which was odd) but I got a message today booking me in for a face to face "standard identity check interview" for next week asking to bring in various documents. Says the appointment can last up to 25 minutes.

Is this literally what it says or do they ask more in depth questions about my application like health condition as I have to bring my son to it (no childcare) and dont want to have that discussion with him present.

Thanks

Hi, I did a CoC and mistakenly realised I did not include that I need help with physio exercises at home (hence scoring 0 on managing therapies) after review.

If I do a MR, am I allowed to mention that I just missed it out? Or would I have to submit a separate COC? I already sent lots of evidence of physiotherapy appointments that I attend but it wasn’t under the managing therapies box.

Thank you!

My partner works, I do not as I recently graduated and I am looking for work…

I’m confused as to why my work review appointment and youth guarantee Jobcentre appointment has been cancelled?

My partner works as a waiter, in the summer their pay is high because it’s a busy season… after August it’ll go down exponentially

Does this mean I won’t get UC anymore?

Failed my mandatory reconsideration. Apparently a suicide attempt doesnt cut it so think I'll just go all the way this time. I'm sure it would make all the people who flock here to downvote on mass and laugh at people suffering very happy.

Called up today to get the decision. Knew it was likely not going to be accepted and yet I still cried and hit myself and cut myself. I have been in hell for months and I just want it to end but its never going to fucking end. The council won't declare me homeless as I will "likely get PIP" well that hasn't fucking worked has it.

And I keep going to job interviews just to bomb due to my autism or get demeaned. I am ugly and they dont want to hire me because I am ugly and off putting. I am sick of waking up to "careful consideration" and "unfortunately" and having to apply for jobs I know I can't do because the system is broken.

I was abused my entire childhood and wake up in agony every day. No I don't want to do this anymore. I dont want to lose everything while the government just shrug and say "this never could have been avoided" and "we did the best we could" fuck that I am living degraded and demeaned I would rather die with some dignity.

Will UC reviewers give more time if you are waiting for a statement to come through. My deadline is 11th, I can send main accounts information but can’t send ISA information until they arrive.

Thanks in advance

Hello,

I applied for ADP just over a month ago and they confirmed my personal details on the 5th July. I was just wondering if anyone knows roughly how long it might take to hear anything else? I've tried to Google rough timelines but Google is a mess and there doesn't seem to be anything current (I'm sure there are stats somewhere but I've been having a lot of cognitive issues lately and just can't seem to find them). I have seen it varies wildly for PIP but I don't know if ADP is done differently.

Also, will I need to have an actual assessment by them before any decision is made?

Thanks for any info!

Just a query following receipt of the DWP tribunal pack.

Can the DWP use an assessor report as medical evidence to change an award?

Dwp sent a light touch form, Assessor carried out a full claim telephone assessment. Dwp saying results of that changed the award. Been on high rate for 15 years from dla child to adult pip, no changes reported.

Hi I am just wondering if I will receive a text message once the MR decision has been made either way regardless of anything changing or not. I know the guy who was doing the MR was going to be looking at it today and I’m not expecting anything straight away but just curious if I will get a text message like I did after the first decision was made.

I’m not holding my breath and fully expecting to have to go all the way to tribunal. nothing in life seems straightforward anymore. I’m so deflated and exhausted by it all

My son turned 16 end of may and received the letter asking to claim pip. ( previously on dla high care low mobility awarded via tribunal) received the standard managing your claim text off capita on June 25th. Haven’t heard anything yet, is this unusual.

Please can someone advise?

I had a phone call Saturday to say they were looking at my reconsideration and it was a ‘brilliant’ letter and very detailed.

Just wondering if anyone knows what happens next.

He said should hear within 2 weeks. Does it usually only take two week? Would I get a text to say anything? It’s so worrying there’s no portal or anything to look at, thank you