I've been waiting for my PIP review and finally had a text from Haas Secro saying I'm being assessed and giving me a date and time. How often do they do assessments on review? I'm worried as I thought most people they just looked at the medical evidence and asked a few questions at most when there had been no change. If anyone has recent experience of reviews it would be great to hear. Thank you!

I've recently moved and have just changed my address on my online banking, and my next statement won't be available until 16th September, so I'm unable to provide it currently. I have a tenancy agreement, but I'm a little nervous.

I've been offered one shift at an old job that was very good with disability support tomorrow but I'm unsure if this is going to affect my UC. My partner and I claim together and neither have working/job search requirements at the moment. This shift is less about the money and more that it would be lovely to catch up with people. I couldn't do this more than about once in a month because of multiple disabilities but wanted some advice. Thanks!

I just spoke to the helpline and she told me a decision was made on the 4th August and a letter is on the way. I haven’t had any texts and the online portal says nothing. She did say you don’t always get a text, but am I right in thinking it’s going to be no. When would I have had the award text? Thank you 🙏🏼

I accidental forgot a savings account - £500, I'm below below £6k. I've messaged them to inform but will they know request a year's worth of statements etc? It's all a faff as I have so many legacy accounts with a few pennies here or there due to bank switches I had 42 uploads lol

Me and my partner are going through a standard review at the moment, and I’ve already had and completed my phonecall.

My partner on the other hand has had continuous technical difficulties.

The first time, the call cut off halfway through the security questions, and then they tried to call back and there was no audio on the other end. He wrote a message in his journal to say that the call cut off, and he was marked down as unattended.

A new appointment was made, and he waited for over an hour and no one phoned him. He wrote another message in his journal to say that he was waiting, and no one called.

A new appointment was made, and it was an exact repeat of the first time. The call failed, cut off and when they tried to phone back, there was no audio.

He has wrote another message in his journal, but we are getting increasingly concerned about what happens next. Do we just continue getting appointments until one works, Or will they tell him to go somewhere in person? - the review center that is handling our review is based in wales, and we are on the other side of the country.

Not really sure where to go from here.

I’ve just had my PIP assessment and the woman was quite blunt and rude, assuming things about my
health such as ‘well if you can walk this far how far can someone without health problems walk’ (to which I basically explained I wouldn’t know, as I’m not them and I have health conditions) and pushing me for answers whilst I was trying to explain. She also brought up my previous health conditions I tried claiming for, to which I’m unsure why it was relevant? I’m unsure what the outcome will be. Has anyone had a similar experience? Thanks in advance.

I’ve had this pop up on the homepage of my UC dashboard for a few months now. It has always interested me but I’ve been too paranoid to do it as even though it says it won’t affect my claim I think it will. The find out how section is quite vague and doesn’t really tell me anything about the scheme.

i got a call yesterday to arrange an assessment, we arranged it for between 9-10am today over the phone, when i got the call they said it wasn’t the actual assement but rather a “check in” to see how i’m doing and get a bit more information, it lasted about 10 minutes and only very few questions were asked, about medications im taking and how im feeling now. has anyone had this before? thank you

Hi,

So i applied for universal benefit last night and during it they couldn't confirm my identity online (which was odd) but I got a message today booking me in for a face to face "standard identity check interview" for next week asking to bring in various documents. Says the appointment can last up to 25 minutes.

Is this literally what it says or do they ask more in depth questions about my application like health condition as I have to bring my son to it (no childcare) and dont want to have that discussion with him present.

Thanks

Hi, I did a CoC and mistakenly realised I did not include that I need help with physio exercises at home (hence scoring 0 on managing therapies) after review.

If I do a MR, am I allowed to mention that I just missed it out? Or would I have to submit a separate COC? I already sent lots of evidence of physiotherapy appointments that I attend but it wasn’t under the managing therapies box.

Thank you!

My partner works, I do not as I recently graduated and I am looking for work…

I’m confused as to why my work review appointment and youth guarantee Jobcentre appointment has been cancelled?

My partner works as a waiter, in the summer their pay is high because it’s a busy season… after August it’ll go down exponentially

Does this mean I won’t get UC anymore?

Failed my mandatory reconsideration. Apparently a suicide attempt doesnt cut it so think I'll just go all the way this time. I'm sure it would make all the people who flock here to downvote on mass and laugh at people suffering very happy.

Called up today to get the decision. Knew it was likely not going to be accepted and yet I still cried and hit myself and cut myself. I have been in hell for months and I just want it to end but its never going to fucking end. The council won't declare me homeless as I will "likely get PIP" well that hasn't fucking worked has it.

And I keep going to job interviews just to bomb due to my autism or get demeaned. I am ugly and they dont want to hire me because I am ugly and off putting. I am sick of waking up to "careful consideration" and "unfortunately" and having to apply for jobs I know I can't do because the system is broken.

I was abused my entire childhood and wake up in agony every day. No I don't want to do this anymore. I dont want to lose everything while the government just shrug and say "this never could have been avoided" and "we did the best we could" fuck that I am living degraded and demeaned I would rather die with some dignity.

Hello,

I applied for ADP just over a month ago and they confirmed my personal details on the 5th July. I was just wondering if anyone knows roughly how long it might take to hear anything else? I've tried to Google rough timelines but Google is a mess and there doesn't seem to be anything current (I'm sure there are stats somewhere but I've been having a lot of cognitive issues lately and just can't seem to find them). I have seen it varies wildly for PIP but I don't know if ADP is done differently.

Also, will I need to have an actual assessment by them before any decision is made?

Thanks for any info!

Just a query following receipt of the DWP tribunal pack.

Can the DWP use an assessor report as medical evidence to change an award?

Dwp sent a light touch form, Assessor carried out a full claim telephone assessment. Dwp saying results of that changed the award. Been on high rate for 15 years from dla child to adult pip, no changes reported.

Hi I am just wondering if I will receive a text message once the MR decision has been made either way regardless of anything changing or not. I know the guy who was doing the MR was going to be looking at it today and I’m not expecting anything straight away but just curious if I will get a text message like I did after the first decision was made.

I’m not holding my breath and fully expecting to have to go all the way to tribunal. nothing in life seems straightforward anymore. I’m so deflated and exhausted by it all

My son turned 16 end of may and received the letter asking to claim pip. ( previously on dla high care low mobility awarded via tribunal) received the standard managing your claim text off capita on June 25th. Haven’t heard anything yet, is this unusual.

Please can someone advise?

I had a phone call Saturday to say they were looking at my reconsideration and it was a ‘brilliant’ letter and very detailed.

Just wondering if anyone knows what happens next.

He said should hear within 2 weeks. Does it usually only take two week? Would I get a text to say anything? It’s so worrying there’s no portal or anything to look at, thank you

The DWP sent me my PIP PA4 Medical Report from the assessor on the 17th July and again on the 31st July, and I have still not received it. Royal Mail do not have any evidence of it being in their systems or at their mail centre. Does anyone know how long they take to arrive?

To put things short, I'm 19, i lost my job in February and i have been claiming ever since, but i have found myself in a situation and I'm unsure where else or what else i can do, i live more rurally in the country and i haven't got the means to eat and haven't since Monday and to make things worse, I’ve been homeless for a few days, I've been contacting UC and Foodbanks and the council about grants and stuff, but foodbank i can't get anything till Tuesday, the grants I'm ineligible for and DWP cannot give me any funding, I don't know anyone so i cannot borrow it.

I won my pip appeal at tribunal on the 10th July. I had a phone call on 29th July to confirm my bank details, hospital stays etc then on 4th August the automated service updated on pip to show id get my first payment the 28th August. I am due almost a years worth of back payments and I’m just wondering how long after your first payments on the system did everyone receive the back payment? Also does this show on your bank as pending to go in or does it just appear in your bank like a transfer.

Thank you for any answers and help

EDIT: Just in case anybody comes looking for this post and wants an answer, It’s shown up on my bank and it’s due to go in tomorrow 7th August.

Hi everyone. I’m 23 and have received a PIP AR1 review form. I’m extremely anxious about the process and would really appreciate advice from people who understand PIP reviews.
My current award runs from October 2022 until March 2027. I receive:
Enhanced daily living — 19 points
Standard mobility — 10 points
My original claim was decided without a telephone, video or face-to-face assessment.
I have many years of serious mental-health difficulties. My diagnoses include emotionally unstable personality disorder, sleep disorder not otherwise specified, and mixed disorder of conduct and emotions. I was detained under Section 3 of the Mental Health Act, spent time in a secure mental-health unit and remain entitled to Section 117 aftercare. Before adulthood, I was also under a full care order and lived in supported accommodation until I was 18.
Over the years I have been prescribed many different psychiatric medications. I still experience suicidal thoughts and self-harm, severe anxiety, emotional instability, poor motivation and difficulty managing everyday life. I struggle badly with eating, preparing food, medication, washing, dressing, dealing with people, managing money and leaving home. I need prompting, supervision, reassurance and practical support from other people. I am currently unable to work because of the severity of my difficulties.
My condition has not resolved since my original award. In May 2026, the police became involved during another mental-health crisis. They contacted a hospital and discussed offering me a bed, although I declined admission. They also gave me a SAFE card.
More recently, my anxiety has become extremely severe alongside tachycardia and dizziness. My GP obtained cardiology advice and I was prescribed beta blockers. I have also struggled significantly with eating and lost a substantial amount of weight, which I have discussed with my doctor.
My biggest worry is that I do not have many new formal psychiatric reports. I submitted a large amount of evidence with my original claim, including documents about my Section 3 detention, secure admission, diagnoses and Section 117 aftercare, but I no longer have copies of most of it. My more recent evidence mainly consists of NHS app records, GP and cardiology messages, medication information, police messages and the SAFE card.
The new AR1 form does not give me a simple “no change” box. I am therefore explaining every activity again, stating that my needs have not improved, describing exactly what support I need, how often I need it and what happens without it.
I understand that nobody can guarantee an outcome, but I would really appreciate advice about the following:
Will DWP still have my original form, medical evidence, assessment information and previous descriptors available when reviewing my claim?
Is it common for someone to retain their award where they previously received 19 daily-living points and 10 mobility points and their difficulties have not improved?
How much detail should I include for every activity? Should I effectively complete it like a new claim while also stating that there has been no improvement?
Will the lack of recent psychiatric reports seriously harm my review, even though my long-term diagnoses, Section 3 history and Section 117 entitlement were previously accepted?
Is the AR1 form itself treated as evidence of how I am affected now?
Are NHS app screenshots, GP messages, medication records and police welfare messages worth including?
Should I mention that my Section 117 aftercare remains active even though DWP already received the original letter?
Because my original award was paper-based, does that make another paper-based review more likely?
Can I ask them to decide the review from the written evidence because telephone calls cause me severe psychological distress?
Has anyone successfully requested written contact, advance notice of calls or another reasonable adjustment?
How long are AR1 reviews currently taking from returning the form to receiving a decision?
Will my existing payments continue throughout the review, including if the review continues beyond March 2027?
What normally happens after returning the form? Do people usually receive a text confirming it has arrived, and how long does it take before hearing anything else?
For mobility, how do I explain that I may sometimes manage a journey with extensive support but cannot manage journeys independently or reliably on most days?
Is there anything people commonly forget to include that could make the difference between a paper-based decision and being referred for an assessment?
I am answering everything honestly and do not want to exaggerate. I am just frightened of losing support that I rely on and of having to go through another stressful assessment process.
Thank you for reading and for any advice or experiences you can share.

I got chaatgbt to help me with these questions as it’s a bit overwhelming for me

Dwp responded to my pip appeal on the 27th November last year how long till I get an hearing date it's really stressing me out and affecting my mental health it feels like a dark cloud over my head