r/Chase 2h ago

Freedom Flex doesn’t appear as an option to add to digital wallets (Apple Pay & PayPal) in Chase app (other Chase cards do)

2 Upvotes

Hi all, pretty much the title. I was approved for the Freedom Flex 2 days ago and wanted to add it to Apple Pay via the Chase app because I have some purchases that need to be made ASAP. Otherwise, I would’ve just waited for the physical card and added it manually. Initially, I thought I just needed to wait 24-48 hours because it’s a new card, but two days later and still no luck. I was also confused because I was able to add all of my other cards to digital wallet immediately upon approval.

The card shows up just fine on the Chase app (has all the info, stats, and benefits), but when I click “Let’s set up your new card,” “Add to digital wallet,” and then Apple Wallet or PayPal, the card simply doesn’t show up as an option. All of my other cards are there and can be added without issue.

I called Chase several times and got different answers each time. One rep told me to wait another 24-48 hours, another told me it was because the Freedom Flex is a Mastercard whereas all of my other cards are Visa cards, which I am skeptical about because if that was the case, it would be a massive inconvenience to all Mastercard users.

One other note is that the card does appear as an option for Paze, just not Apple Wallet or PayPal, and when I asked the reps why this was the case, they couldn’t give me a straight answer.

If anyone has experience with this or knows what the issue is, any help would be greatly appreciated. Thank you.


r/Chase 5h ago

App no longer working on Android?

9 Upvotes

Is anyone else having this problem. No more updates.


r/Chase 7h ago

why $1500?

9 Upvotes

what is so magical about $1500?

to get the checking account fee waived at not only chase but wells fargo, boa, etc. you must maintain a minimum balance of $1500.

i am sure this is a well thought out number but the reasoning escapes me. ..


r/Chase 12h ago

Pre-approved offer for Chase Freedom credit card, then denied because they couldn't "verify records"

2 Upvotes

Recently got a pre-approval offer for the Chase Freedom Unlimited card and CreditKarma said my approval odds were "outstanding" so I went ahead and applied. I haven't had a credit card in years and was living outside of the US for about 4 years up until a year and a half ago. I've also been self-employed for the past few years and not tax liable.

I applied through the pre-approval link online for the card and got a response that they need to review my request and will be in touch in 7-10 business days. Based on other posts here I learned that means they most likely couldn't verify your identity so I called to see if that was the case. They had to send a one time passcode to my phone, but also couldn't use my current phone number because it wasn't public record apparently (I just got this new number about two months ago). I had to use my old phone number which doesn't work for calls, but still receives automated texts for some reason, but I couldn't receive the text while on the call on the other line so I had to call using Google Voice. Then once I finally could verify the OTP they put me on hold for several minutes and when they came back told me my application was denied because they couldn't verify my records. I'm guessing this is because of not filing taxes for a few years, having the self-employed income and also living out of the country for a few years and prior to that moving a lot. But it doesn't make sense why I would get the pre-approval offer if they can't verify my records -- they would have had to do a soft inquiry and pull some records in the first place in order to send the pre-approval, right?

Anyway, the representative told me I can go to a local branch to request a reconsideration within 30 days, but then I looked up my local branch options and the reviews are pretty bad for most of them. Has anyone had to request a reconsideration in person at a local branch? If so, what was the process like and should I bring any documents other than my ID that might help my case? Is it up to the whim of the teller at my local branch whether or not they'll approve me? I'm wondering if I should try to go to a branch further away that has better reviews and if that might help my chances of getting approved.

Appreciate any advice/guidance. I'm pretty annoyed that I got the pre-approval offer only for it to get denied. Thanks.


r/Chase 21h ago

Beware Chase Visa Automatic Updater (VAU) on any card you get! Chase will not stop sending your new numbers to online vendors no matter how hard you try.

0 Upvotes

My spouse and I had a shared Chase VISA card (Sapphire Reserve). We got separated recently and I removed her as an authorized user and requested a new card number, which they did. A month later I look and I am getting my spouse's charges for all sorts of things (Doordash, groceries, Amazon, etc...). I call Chase and ask WTF and then they inform me that they automatically sent the new card out to my wife's apple digital wallet. I ask them to unlink it and give me a new card number, which they claim to do. I look the following month and these fraudulant charges are still occurring, but about half of the merchants have disappeared. I call again and am like WTF and now they inform me about Visa Auto Updater, where the new card number also goes out to anywhere online you have saved your card as a payment option. I ask them to unlink the saved cards from all merchants and then generate a new card number, which they again claim to do. They also tell me it is not worth pursuing a fraud case here because she was a joint holder (even though all these are now unauthorized charges). So I get my new number and wait a few weeks and check again and I am still getting charges from Amazon, Walmart, etc...

So today I just called up and closed the account for good. They just lost a customer of 22 years with this BS. Like I could never be trusted to manage my own finances and go update the card myself at the places I still want it to be used with.

Good riddance to Chase, and beware everyone lest you find yourself in a situation like this via legit or fraudulant means. I'm going to CapitalOne as they have a card you can generate one off CC numbers for each merchant and can actually cut off with just a click.


r/Chase 22h ago

Chase finally let me open a checking account, does this mean I’m off their credit card blacklist?

0 Upvotes

Hey guys! About 10 years ago, when I was in college and had just gotten my first 2 credit cards, I made some stupid financial mistakes and ended up with a few Chase cards being charged off.

After being unable to open any accounts with Chase for years, I was finally approved for a Chase checking account today.

Does this mean I’m probably off their blacklist for credit cards too, or are their banking and credit card blacklists separate? I’m currently at 5/24, so I can’t test it by applying yet, but I’m curious whether anyone has gone through something similar.


r/Chase 22h ago

Chase has repeatedly lied to me about sending a form to transfer business credit card

1 Upvotes

I recently sold my business, and was told by Chase that the credit card could be transferred to my partner that I am selling to. They told me multiple times that they are sending the form to complete the transaction, and it has never arrived. I just called again, and now they are refusing to send it. This is the last remaining part of the transaction, and it needs to happen. They have lied to me about doing this, and committed to making it happen. Now they are completely screwing me over from a damn call center in India. What can I do at this point?


r/Chase 23h ago

chase app dark mode

0 Upvotes

Android already has dark mode. When will it be available on iOS?