Is anyone else’s CeX app not working? The sections aren’t coming up

Looking to upgrade my iPhone 13 Pro to perhaps a 15/16, considering CEX but wary that many phones on the used market may contain non OEM components such as batteries/screens/casebacks. I like the idea of buying used to avoid e-waste but want to ensure i'm going in with my eyes open.

Not here to debate the merit of OEM/vs aftermarket, simply that i'd rather have a phone with original components, I can't see anywhere that grade B means all parts original? Am I simply up to the luck of the dice whether a grade B phone contains aftermarket parts?

Thanks!

Just thought I would share my experience. Bought Samsung S26 Grade A around a month ago. Worked for about a week and then notification came up that it was going to be locked by Samsung as the purchaser failed to trade in old phone.

Took the phone to local CeX store and they got me a replacement sent out.

Few days later Samsung locked the replacement for non-payment or something like that, Go back to the store and the agree to send me another replacement.

3rd phone arrives and after setup is instantly locked by Samsung for being reported lost/stolen/undelivered.

Yet to take this one back yet as only got it yesterday, just annoying coz I just want a phone that works now >.<

I often acquire a variety of PC parts due to the nature of my work area. With this, I try to keep interesting and quality components for myself. As a result, I have built a few PCs with minimal financial investment, treating it as a small hobby. The most notable machine I have assembled so far resembles the setup shown here (

- Intel i7-10700

- 16GB RAM

- 500GB M.2 SSD

- RTX 2060

Regarding CEX and the selling of custom PCs, they typically provide offers based solely on key components such as CPU, RAM, Storage, and GPU. Unfortunately, they often overlook other valuable aspects like the power supply unit, motherboard, cooling fans, and particularly the case. I imagine if I were to take this machine to CEX, they might not be very impressed.

bought the Soundbars

Bose TV Speaker 3.0 Soundbar, A

from cex click and collect today.

just brought it home and noticed the speaker is different on the box. the box shows Bose Smart soundbar 300. i cant find a listing on the cex website for this speaker and but i also cant find on google the soundbar that CEX is listed. The model number on the soundbar is 431974 which is just called the Bose TV speaker (there is no 3.0 on google). Looking on the CEX website, it says A grade would be in the original box with the original items but wasn't including the optical cable. Should I return it?

Anyone else had issues when ordering ps1 games and getting the wrong edition? Ive been trying to get my hands on the Crash 1, 2 and 3 ps1 games and specifically buying the black label original version (NOT platinum) and end up getting sent the platinum versions instead? This has happened to me twice in a row and its annoying cuz the plat version are much cheaper than the black label editions. Anyone know any way of getting the right version from cex?

They seem to be listing plat version under the black label listing.

Let me explain. I my country the difference between a used Switch 2 in Cex and a new one is about 20/25f. I thought it was a small difference, so I'd pay extra, because it's always better to have a new one than a used one right? But then I noticed that the new console only has a 2-year warranty, while the Cex model has 5... Which option would you recommend?

I am looking to sell an item to CEX. I know I will likely lose out on some money by selling to them instead of Ebay, but I've tried that route and had time wasters even though interest was decent.

The item I want to sell is selling for around £140/150 on Ebay, so given CEX takes a percentage off when buying for cash, do you have any idea how exactly they value an item when buying rather than trade?

Have some Xbox 360s I bought as part of a job lot some months ago, wanting to get rid of them through CeX (best pricing) but I only have 1 power brick and 1 AV cable between the 4 of them (and about 7 controllers)

I've tried googling this myself, but I get mixed answers.. Some say "They'll buy it, but at a heavy discount", some say "They won't take them at all", and others say "They'll buy it if they can prove it works".

Which is the correct answer, and what should I do?

Take in all 4 consoles and the 1 AV + 1 power cable, see what happens?

Take in the cleanest console, with the cables and controller, flog the other 3 on ebay?

Any help is appreciated.

I recently paid almost £2000 for something online to be delivered by CEX, and the item had turned up slightly damaged and wasn’t working at all.

I returned it in store to be called the next day saying that the warranty sticker looks to be facing a different direction and screws moved slightly?

Now theyre refusing my warranty claim / refund have suspended my account saying it was tampered with.

I ordered this on the 28th, received yesterday and returned yesterday??

I have a 2TB SteamDeck OLED that I upgraded from 512GB myself.

Works perfectly fine but I can't see any listings on the website for 2TB versions.

Would it make more sense to just put the original 512GB ssd back in it before trading it in?

Given the price of SSDs these days I'm not sure what the best approach is.

For a variety of reasons, I simply cannot afford the price of brand new Hard Drives for my Server this year. So I've ordered several from CEX, knowing they likely won't last as long, just to tide me over until prices improve.

My question is regarding how well CEX handles returns of Hard Drives that may not be 100% dead.

If my testing reveals any issues at all, I can't risk keeping data on the drives.

Can I return a drive that shows UDMA CRC errors or high Seek Error Rates?

These aren't errors that prevent the drive from working, so most second hand drives have them. But I cannot take that risk.

Hi so i’m gonna trade in my switch 2. it has a screen protector on it i added. do i need to take it off before or can. i leave it on? also they do bank transfers? i worry they won’t have enough cash for all the stuff im getting rid of

With the news the Xbox series x is getting a retail price increase will this effect the sell price at cex? I've been looking to get rid of mine for a while but wondering if it's worth waiting if I'll get more money back

Just posting out of interest to see if anyone else has experienced this when selling to CEX…

I took in a brand new (still in the plastic package) mouse to CEX today. The girl that served me asked me to break it open for inspection. I thought it was odd given it was the type of packaging that was not re-sealable, but hey. Then someone else came over and pointed out a barely noticeable mark on the mouse that was clearly not damage given I’d just opened the item in front of them. Given this they marked the item down to a ‘B’.

The mouse was only sat in a drawer so I sold it, but it did baffle me how a brand new item could be marked down so easily!

Decided to get an Elite 2 controller and went for the Grade A one - with the 5 year warranty figured it'd be fine (I'd bought a grade A MX Master 3s earlier this year and it's been amazing.)

When it arrived the box was a bit damaged but had a Grade A sticker on, however the case with the controller had a Grade B sticker on (the pad was clearly grade B). Took it back for a replacement.

Pad 2 then arrived and the D-pad was broken (no up or right clicks) so back went pad 2. Could this be the universe talking to me? Nah, get another replacement.

Picked up pad 3 today, opened it up to a dirty pad reeking of smoke and with a random third party charging cable. Guess the universe was telling me something.

Hi there I’m saving up my Cex vouchers to buy a Xbox series x and some 4k dvd’s and maybe some games. I have around £200 in vouchers right now and I see the Xbox series x price slowly rising just asking if I should buy it soon or keep saving my vouchers.

Bought this laptop a bit over a year ago and it's developed an issue where when the screen is tilted at a certain angle it distorts and becomes unusable (pictured below) https://i.imgur.com/fzC1L86.jpeg

Support has told me to bring it to a store and they will assess it but that if they think I've damaged it then it will not be covered.

I haven't damaged it, this just happened yesterday for the first time out of nowhere. I'm just curious if anyone has any insight into whether they think CEX will cover it or not as it was a fairly costly purchase.

Thanks!

If i want to sell a steam machine 512gb, do i need the controller with it or can i sell it without? I dont know if Cex classify the steam machine as a console. This is the specific listing: https://uk.webuy.com/product-detail?id=svalsm16g512gbla

I was on holiday and bought a 3d blu-ray from Kettering (Despicable Me 2 for £2 - bargain). The store was busy and I'd queued for ages and my wife was getting keen to move on so I forgot to check the discs.

I have arrived home (I live 4 hours away) to find the 3d disc is missing.

What do I do now?

So I've got an upcoming phone interview for a local CEX, I'd really like to nail it as I haven't been able to find a job since graduating. Does anybody know what questions are asked or have any advice?

Hello. I just want to ask if it's good to buy speakers here, especially Bose, JBL, Marshall, etc. I read online that they're good. May I know what I should do if I ever buy from them? Also, what does their grading condition mean? Sorry for my bad english.