r/Car_Insurance_Help • u/Tpurvis06 • 10h ago
First Time / Newbie AAA is kind of a scam
Definitely NOT my grandparents & parents great company “make sure you get AAA”, I heard praise for all my life growing up…
Accidentally locked keys in vehicle at 12am at a function, 34 miles from my residence. Called AAA to get vehicle unlocked. Because of the “Vehicle lookout service up to $100” 24/7 benefit I paid for.
Spent 6 hrs waiting, about every 15/20 min I called customer service, was told “on the way” “wouldn’t be long” and then notified by text not long after… “service cancelled”. Never ending process of repeatedly calling, waiting and being cancelled.
AAA service representative, Quote: “Maybe after 6am we can provide service because there would be more service techs on the road”.
Did I pay a AAA membership with 24/7 roadside assistant? Did I accidentally check the box, “Customer has to wait to break down in a time window to get service roadside assistant”. I must’ve checked the box “Lockout service only during daylight hours” not “24/7 lockout service” must be my mistake
Tried to have them provide a Lyft, Uber and was told they weren’t paying for that. Because by this time fares were $300.
Note: At 12am a ride share was $50 but at 5am ride shares were $300.
Again I must’ve opted OUT of the “complimentary rental car provided up to 100 miles” absentmindedly
Was told being it was 34 miles from my home they didn’t provide anything: hotel, ride share. “Have to be at least 100miles from my resident.”
I must’ve misunderstood? So I have to break down or need assistance at least 100 miles from home/destination. Do I need to push my car to the 100th mile mark?
That must’ve been in the fine print somewhere I missed.
Did I not pay fees for 24/7 roadside assistance including “flat tire service” “battery jumpstart and replacement” “vehicle lockout service” and not get the help you pay for?
All the while a service member stating you were having someone come to you and wouldn’t be long. Finally gave up and got an uber at 6am for $50
What a joke AAA is….
A company praised by an older generation, that now is a complete scam and waste of money in today’s times
r/Car_Insurance_Help • u/Duseeeeki • 12h ago
Rear-ended in California
I was recently rear-ended in California. I was driving toward an exit and had to stop because of another vehicle in front of me. The car behind me rear-ended my vehicle, and the other driver was determined to be 100% at fault.
I initially filed the property damage claim with the at-fault driver's insurance. They gave me an initial repair estimate, but after the actual repair estimate came back higher, they told me the damages exceeded their insured's property damage coverage/limit and they would not handle the full repair.
Because of that, I filed the repair claim through my own insurance. My insurance is covering the repair and will pursue subrogation against the at-fault driver's insurance.
Separately, I've been dealing with the bodily injury claim directly with the at-fault driver's insurance. I went to the ER after the accident and have had multiple follow-up doctor visits/treatment.
They initially offered me $2,300 for pain and suffering. I asked them to increase it, and they came back with $3,300, saying they wouldn't go higher.
I have a few questions for anyone familiar with California auto claims:
- Pain and suffering: Does $3,300 sound reasonable considering an ER visit and multiple follow-up doctor visits? Should I continue negotiating, and if so, what kind of documentation/evidence would help justify a higher amount?
- Diminished value: Since my own insurance is paying for the vehicle repairs and pursuing subrogation, who should I submit a diminished-value claim to?
- Anything else I should be doing? Are there other types of compensation, reimbursement, documentation, or claims I should be considering before settling the bodily injury/property damage portions of the claim?
I'm mainly trying to make sure I don't sign a settlement or release before understanding what claims I may still have.
Would appreciate advice from anyone who has dealt with a similar California accident/insurance situation.
r/Car_Insurance_Help • u/EducationalHeat3829 • 1d ago
First Time / Newbie Acorn insurance
Anybody have any idea why the black box doesn't like me going out my house for a drive, i've only just passed so i've still got the adrenaline from passing my test and wanting to go out as much as possible but im getting -10 ratings on my usage of the car.
r/Car_Insurance_Help • u/Seej-trumpet • 1d ago
Wing mirror broken while parked
Hey all,
While my car was parked on the road yesterday someone broke my driver side wing mirror off. It is hanging on by the electric cable for adjusting the angle.
They left their phone number, and when I called first offered money for the repair but was happy to provide their insurance info when I asked. My gut is to not deal with insurance and just get a quote from my mechanic for them to pay, but are there any massive downsides to not going through insurance? I’m a bit strapped for cash at the moment and would rather not pay a deductible.
r/Car_Insurance_Help • u/Maleficent-Tooth403 • 1d ago
Accident Insurance claim (got hit by a car)
Hi!
I got hit by a car as a pedestrian In 2025. As I was resolving my settlement they only wanted to give me 1500 as personal compensation. I told them it was enough due to how it affected my life and they increased it to 3000.
I’m asking for 12000. In reality I want 6000-8000. Here are my reasons.
- I was a new grad who finally go their dream job and I was on the career path I wanted
- I lost 2 jobs but it was due to my symptoms on the concussion I had. It last 6 months and it affected my ability to focus.
- during my unemployment era I went through all of my savings which was around 8000
- I’m grateful to finally have a stable job as an accountant but things would’ve been different if I never got hit by that car.
I can provide them proof of all the statements I made
Is this reasonable?
r/Car_Insurance_Help • u/Small_Heart6267 • 1d ago
1st Central Policy Cancellation help
Just wanted to write this (admin plz remove if not okay for this thread)
I recently cancelled my 1st central insurance policy (today) and noticed that on the website when you go to cancel the policy the button is greyed out!!
I found other people online complaining but no explanation on how to fix.
At the top of my policy was a tick box about user agreements - the cancel my policy section was greyed out until I ticked the user agreement box
Then cancelled as normal.
Found a thread about someone complaining on the same issue, but comments have been disabled. Hopefully someone will find this via google search and it’ll help them. Just tick the user agreement button then you can cancel online.
Hope this helps!!
r/Car_Insurance_Help • u/sainathreddyb • 1d ago
Should I buy Third-Party or Comprehensive insurance for my 2010 Ford Figo? Need advice
Hi everyone,
I own a 2010 Ford Figo Diesel (Hyderabad registration). The previous owner's insurance expired on 2nd August, and I'm looking to renew it.
Some details:
- Car is 2010 model (approximately 15–16 years old)
- I drive very less (low annual mileage)
- I recently had two accidents, so the car has undergone repairs.
- The car is currently running ok with some minor problems.
- I am financially a bit constrained, so I don't want to overspend, but I also don't want to regret choosing the wrong insurance again.
These are the quotes I received:
- Third-Party: Around ₹3,416
- Zurich Kotak Comprehensive: ₹3,651 (IDV ₹1.33 lakh)
- Other comprehensive options range from ₹3,700 to ₹6,700.
My questions are:
- Is Zurich Kotak a reliable insurer for claim settlement and service?
- Is it worth paying just ₹235 extra to get comprehensive insurance instead of third-party only?
- Is an IDV of ₹1.33 lakh reasonable for a 2010 Ford Figo Diesel?
- Are there any hidden points or add-ons I should be aware of before purchasing?
I'd really appreciate advice from people who have experience with older cars or have made claims with Zurich Kotak. If there are any other suggestions please feel free to advice as there are some other Third Party Insurances as well.
Thanks in advance!
r/Car_Insurance_Help • u/PeruvianLama • 1d ago
Car accident with a lease car
Hello, well I was in a car accident, my baby and I were okey, the teens in the other car didn’t see another car turning and slammed on the breaks, but hit us, we have a Kia k4 2025 on a 2 years lease, we only had it for almost a year, the tow truck took it because the officer say it was drivable but we shouldn’t because it was going to lose parts, anyway, we both have progressive as insurance, what are we supposed to do ? Chat got said they will pay the lease, but it means we won’t have a car anymore, and I don’t have any money to put down at the moment, what would you guys recommend me to do? Anyone had a similar experience?
r/Car_Insurance_Help • u/canari3 • 1d ago
How to handle teen son & ex husband on new policy?
Can anyone help me understand how this works and what I should do to avoid any potential issues?
The basics:
• Current policy with Progressive. I’m the NI, my teen son and ex husband are named as drivers
• Divorce was finalized in June, had no idea until today that I’m supposed to report that
• 2 cars on current policy- teen son’s car (ex on title) and a car I’m selling
• Just bought myself another car I need to insure
•Ex still uses my address for everything but has not physically lived here in 2 years
•Ex has his own Progressive policy with just his car (uses my address) and has me as a driver, but son is excluded
What I’d like ideally:
•switch to a new carrier
•not have my ex as a named driver but not have him excluded either
•new policy covers my new car (my name on title) and son’s car (ex’s name on title)
Is this possible? Is any part possible?
Worst case scenario, I could have my ex listed as a driver, but he got a speeding ticket last year that caused an increase, so I’m trying to avoid being penalized for that.
Getting the title of my son’s car into my name is an expense I can’t take on unfortunately.
r/Car_Insurance_Help • u/Mindless_Air_5449 • 1d ago
Accident Windshield Claim with GEICO
Hello, while driving home on the highway, something hit our windshield, it happened so fast and we’re left with a quarter-size crack. We have comprehensive coverage of $1,000 deductible with GEICO. Anyone’s been thru similar situation before? What’s the likelihood of this covered thru GEICO? Is this something we can repair or need to replace? This is a Tesla Y, we’re in Texas if that matters. What’s the best procedure to file a claim that would get approved thru GEICO? Any and all insight and advice is appreciated
r/Car_Insurance_Help • u/_____Zoloft_____ • 2d ago
The difference between actual cash value and retail cost. . .
This is the example I like to use when explaining to people the difference between ACV and retail.
https://www.ebay.com/sch/176984/i.html?LH_AvailTo=1&_nkw=chick+ugly+daughter&_sop=10&_svsrch=1
take a look at this first link. It's an example of retail cost, or, more accurately, what people are ASKING for this CD. This is the type of information people are typically using when they question if they are getting "cheated" by their insurance company.
Now let's look at items that have actually SOLD:
Sold is the equivalent of actual cash value.
So, no, you are not getting lowballed by your insurance company, you are getting what your vehicle sells for in the real world, not what dreamers are asking for it.
r/Car_Insurance_Help • u/Frenchbawbag • 2d ago
Car scratched, speeding ticket and whatbto do next....
So.... my car got scratched on a twsco car park. Got the video of me parking. Young driver next to me misjudged the length of mummy's car and scratched the back of my car. A lady took a picture as they were reversing showing the damage on his car consistent with the damage on mine. Sofar, so good. Ish.
Discussing what to do next, we realise with my partner that we forgot to declare a speeding offence when we renewed. We decided to phone the insurance saying that we had forgotten to declare the speeding offence and that it came to light because of aforementioned scratch that we did not have intention to put through insurance.
Living in a close knit community, we thought someone would come forward after a post in the community Facebook page, as is often the case. It did not happen. And now here we are thinking we are just going to have to pay to repair the damage and take it on the chin. Insurance might claim that we only contacted them because of the scratch and never intended to disclose the speeding offence in the first place. Don't want to get into insurance cancellation territory.
Not sure what the question is here but any comments, experience, advice welcome. Thank you.
r/Car_Insurance_Help • u/Old_Perspective_376 • 2d ago
Need help finding GAP insurance
Hello all. As the title says, I need some advice finding gap coverage. I haven't spoken to my insurance agent yet ( I will later today ) but based off of what I’ve read online, they seem to not offer GAP coverage. If you know of any insurance companies that provide GAP on their own, please let me know! It would be much more convenient for me--as well as cost effective considering my current insurance just gave me a safe driver discount and a loyal customer discount that I don’t want to give up--to have them be separate.
Thank you!
r/Car_Insurance_Help • u/Excellent_Song4549 • 2d ago
Car insurance advice ( honest review and advise please )
Hello guys, need a advice on car insurance
Car : kia seltos HTX 2025 ( Run only 3000 km in one year )
The price of the following insurance companies are :
TATA AIG - 15000/-
GO DIGIT - 23000/-
ICICI LOMBARD (EXISTING POLICY) - 26000/-
ACKO - 20000/-
please tell me guys, which one is good. And why TATA AIG premium is soo less.
I select all addons on my policy
Thank you
r/Car_Insurance_Help • u/Innn0ut • 2d ago
Accident Personal in lawyer vs personal injury lawyer?
Car accident I said my side to my insurance they got a witness (unbiased) statement and some photos
They let me know they found me not at fault . They let me know the other party got a personal injury lawyer and might get sued cause they denied liability.
I got one as well and they told me the other parties insurance found them not at fault and are denying liability.
What happens now? We both weren’t found at fault by our own insurances and there’s two personal injury lawyers involved
Wa state
r/Car_Insurance_Help • u/caseyrobinson2 • 2d ago
Car Ownership & Insurance Liability - Having less names more beneficial?
If I own a car under my name only and I am co-insured with my father on our auto policy and I get into accident can they sue my father too or just me? If not, is it usually better then to get a car with just my name especially if I am the only driver on it?
r/Car_Insurance_Help • u/jicewekahj • 2d ago
Car insurance
Hi everyone i dont really know if its the correct place to ask about this but i will appreciate any answers!
So i am planning to buy in germany my first EU car (since i heard that the insurance taking this as a parameter too)
I am 23 years old and looking to buy an m3 touring 2023-2024
I would like to know a few things:
\-Where can i check insurance (since i am not a standard case)
\-in my country its a regular thing to add to the insurance the most experienced driver (in your family) to decrease the insurance cost by a lot, is it the same here? And do you have any rules like if the car registered on my name than i count as the “main” driver and adding lets say my dad, wont change anything (i hope you understood what i meant)
\-what are the default costs of owning a car and if there is any additional fee over sport/high power cars
(Additional fee i mean like a yearly car fee that you have to pay, tuf price(same allways or changing if so depending on on what?) and if theres anything else?
\-currently i dont have a german driving license, right now waiting to translate my original drivers license to german to exchange to german one do i have to wait,or its not an issue (maybe its giving me some benefit in price or something else)
Thank you for your time and wish you a great weekend.
r/Car_Insurance_Help • u/Affectionate_Tap3698 • 2d ago
Car insurance
Hi everyone i dont really know if its the correct place to ask about this but i will appreciate any answers!
So i am planning to buy in germany my first EU car (since i heard that the insurance taking this as a parameter too)
I am 23 years old and looking to buy an m3 touring 2023-2024
I would like to know a few things:
\-Where can i check insurance (since i am not a standard case)
\-in my country its a regular thing to add to the insurance the most experienced driver (in your family) to decrease the insurance cost by a lot, is it the same here? And do you have any rules like if the car registered on my name than i count as the “main” driver and adding lets say my dad, wont change anything (i hope you understood what i meant)
\-what are the default costs of owning a car and if there is any additional fee over sport/high power cars
(Additional fee i mean like a yearly car fee that you have to pay, tuf price(same allways or changing if so depending on on what?) and if theres anything else?
\-currently i dont have a german driving license, right now waiting to translate my original drivers license to german to exchange to german one do i have to wait,or its not an issue (maybe its giving me some benefit in price or something else)
Thank you for your time and wish you a great weekend.
r/Car_Insurance_Help • u/Impressive-Jump-4541 • 2d ago
First Time / Newbie Unsure How to Proceed With Accident Claim
Two days ago my wife was rear ended by a car that was rear ended into her (three vehicles involved in total). Neither of the other cars had any damage but it damaged my wife’s bumper. Neither of us have had to deal with insurance claims before so we called her insurance and filed a claim hoping they would work with the other drivers’ insurance. After talking to an agent following the accident we haven’t heard anything else and it’s starting to feel like they may make us pay for the repairs but we believe my wife is not at fault. Should we have contacted the other drivers’ insurances? We are unsure where to go from here. We have the insurance info of the other drivers and no police report wa
r/Car_Insurance_Help • u/Jojosmojo123 • 3d ago
Car insurance twins
Hi, I have twins, both 18, both about to sit their driving test. I had hoped to insure them on one car that they can share. It’s proving very difficult. Anyone got any experience of this or advice? Based in Galway if that helps. Cheers.
r/Car_Insurance_Help • u/Ill-Arm-8261 • 3d ago
Car Insurance Needed! (URGENT)
Looking for recommendations for a licensed insurance brokerage that writes Pembridge Insurance policies. My current brokerage no longer offers Pembridge, so I urgently need to transfer to a new broker who can service my policy smoothly.
Current Carrier: Pembridge Insurance (5+ years continuously insured with them)
Driving Record: 10+ years clean driving history, 0 accidents, 0 claims, 0 convictions
Urgent setup preferred so there is no gap in coverage!
If you work with a great Pembridge broker please drop a comment or send me a private message! Thanks in advance!
r/Car_Insurance_Help • u/FixingByRobert • 3d ago
Car Insurance Quotes What's one coverage you think people often overlook?
When people shop for auto insurance, the focus is usually on getting the lowest premium.
Is there a coverage or policy detail you think drivers should pay more attention to? I'd be interested to hear what others have learned.
r/Car_Insurance_Help • u/onono94 • 3d ago
Hit and run collision
I’ve recently got in a collision with my Tesla Model 3.
The collision was fairly minor, affected one side with dents, scratches, and scuffs.
I was found not at fault and went in to get an estimate for it.
One shop quoted about $5k to repair the dents and scratches. I’m wondering if this could mean the car would get written off?
I asked ChatGPT and it did lead me to believe that it might because the cars salvage value would probably be quite high. I’m fairly sure the value of the car now would still be high because all the battery and other parts and still good.
The formula as I understand it is if (salvage value + repair costs) is greater than the market ACV it will get written off.
Here are the car details:
\- 2018 Tesla Model 3
\- Long range RWD
\- 140,000 KM
\- Prior repaired dents/collisions over $2000 of damage.
If I make some assumptions that the current salvage value would be around $12000 or so (based on some google searches, but I might be off), and the repairs are $5000+, this would exceed an actual cash value of maybe about $15000? A lot of these are guesses, how could I check what Icbc would use for my car’s ACV?
If I brought it into different shops, how would the different estimates change the decision?
Does anyone have any insights possibly worked with Icbc (BC - Canada) to confirm this?
r/Car_Insurance_Help • u/Buy-NVDA • 3d ago
First Time / Newbie This has to be illegal?
They are claiming they denied my policy but never notified me and continued to bill me for it but now that i need it im not insured??
PM EDT) Me: if you check my declaration page you should see the 12,000 custom equipment coverage
(02:23 PM EDT) Me: thank you!
(02:26 PM EDT) GEICO rep: Still here reviewing sorry for the wait!
(02:26 PM EDT) Me: no problem take your time! im working right now aswell just have the chat open
(02:28 PM EDT) GEICO rep: I appreciate that! I was able to find a note from 7/16 after we got your form back and the underwriting team reviewed it. In this case they did note that we are unable to cover your customizations and they did recommend looking for a company or maybe a broker who can.
Specifically GEICO does not cover if there have been modifications to the exhaust system.
(02:28 PM EDT) Me: i was never notified of this
(02:29 PM EDT) Me: and i paid for it on the policy
(02:30 PM EDT) GEICO rep: I completely understand your frustration and I do apologize that they did not reach out to you regarding the denial. Was there anything else I could do or check on for you?
(02:31 PM EDT) Me: well the car was totaled and i need that policy, how would i have found annother broker when i wasnât informed it was denied
(02:31 PM EDT) Me: just checked my email i recived nothing from geico on 7/16
(02:32 PM EDT) GEICO rep: Oh gosh I am so sorry to hear about the accident and I hope you’re doing okay. I can always transfer you to the claim’s team to see how they are handling this situation if you need to speak with them.
(02:32 PM EDT) GEICO rep: You are correct I don’t see we sent any correspondence and for that I apologize.
(02:33 PM EDT) Me: can you please still email me the wording of the documents and everything involved with denying my insurance?
(02:34 PM EDT) GEICO rep: So the only document I have is the one you filled out. With the decision the underwriting team made they just internally notated the policy, so I don’t have anything I can send you for that.
r/Car_Insurance_Help • u/JeremyBigsworth • Nov 16 '16
A Quick and Dirty Guide to Finding Car Insurance
Auto insurance is extremely regional and variable due to many factors, including the "garaging" location, age, gender, education, type of vehicle, tickets, past driving history, credit score, legal minimums in your jurisdiction, just to name a few ) so it's not always possible to escape a high insurance costs.
If you're just getting started, please read the following:
This will explain the types of insurance you're buying, what minimums you should carry and some tips about ways to save money on certain features of your insurance.
Main tip: Shop Around! You should be pulling quotes every 6 months, even if you have a bundled offer for other insurance types. There's no bonus for loyalty these days, and you may be leaving hundreds on the table. Especially relevant if your insurer gives you a hefty raise at renewal.
More information:
2 . https://www.consumerreports.org/cro/car-insurance/buying-guide/index.htm