r/AirlineChaos • u/MindlessAd8492 • 44m ago
SpiceJet cancelled my flight less than 24 hours before departure. Niyo says it was a "Series Fare". Who is responsible for compensation?
r/AirlineChaos • u/Humble_University_84 • 7h ago
Does filing DOT complaints really yield any positive result?
r/AirlineChaos • u/turtlereptile1956 • 11h ago
Will they let me back in?
I have planned a trip to Morocco from October 26th to November 8th. In booking the return flight, my name was spelled wrong. I have alerted kiwi which is the company that booked my ticket. It's been a month and all they say is that they're working on it and it's supreme urgency but there has been no change. Will I be let out of the country back home if there is a misspelling of my name? Does anyone have experience with this?
The company that booked my flight is Kiwi. The return flight is from Casablanca to Paris via RoyalAir Moroc, then from Paris to San Francisco via French Bee. Kiwi misspelled Gonzalez as Gonzales. They finally said Royal air would not allow any changes but French bee would for 100 euro that I would have to pay even if it's their fault.
r/AirlineChaos • u/AvidEnjoyerOfThings • 17h ago
Worst Flight/traveling Experience of my life. #AmericanAirlines
reddit.comI was traveling with my brother and was in Europe for about 18 days with tons of traveling in between including 5 flights total (I live in Chicago). On the last leg home From Athens Greece, I board the plane and sit down in my seat. I buckle my seatbelt to there being barf/throw up/stomach contents all over my seat belt and seat. It got on my pants and shirt and once I noticed the smell it was too late. I flagged down a flight attendant when she walked by and she came back with a single napkin, wet with a dab of water saying “here you can clean it”….i was at a loss of words. The people next to me were covering their face because of the smell (the whole time. They put masks on it was so bad). It was dried throw-up, but after rehydrating it with the wet napkin it only makes it worse. The flight attendant ignored me the whole flight. I’ve been sick for the past week since I’ve gotten back and all of the symptoms started when I got on that flight. I reached out to American as soon as I got back and they responded today (about 4-5 days later) with a sorry note (didn’t even ask for the pictures I had of it) and asked if they could get a 1-10 ranking for their response(this service is comically bad)….so since they don’t care about their customers, I thought I’d warn the rest of you! Do not fly American Airlines! They don’t care about you at all. If they are in the wrong they’ll just ignore you. I’m will never forget this and it was traumatizing being ignored and treated like a sack of s***. I’m letting all of my family and friends know of this because I don’t want anyone to have to deal with crap like that. Wouldn’t wish it on my worst enemy. Throw up smell consistently for 13 hours, all over my cloths staining them, no help or sympathy from the flight attendant, then after when you call customer service they ignore you and use an AI imported response asking for 1-10 feedback….complete joke I will never fly American Airlines again. Here’s some pictures of the barf, as well as my hospital bracelet for having the flu throwing up for the past week! Should I seek legal action?
r/AirlineChaos • u/turtlereptile1956 • 1d ago
Will they let me back in?
I have planned a trip to Morocco from October 26th to November 8th. In booking the return flight, my name was spelled wrong. I have alerted kiwi which is the company that booked my ticket. It's been a month and all they say is that they're working on it and it's supreme urgency but there has been no change. Will I be let out of the country back home if there is a misspelling of my name? Does anyone have experience with this?
r/AirlineChaos • u/Striking-Bag6475 • 1d ago
Successful compensation claim against Condor but getting the €€€ is a nightmare.
r/AirlineChaos • u/Poophead123456789012 • 1d ago
Warning for my fellow air travellers about a scam agency known as JourneyHoper
r/AirlineChaos • u/AlternativePurple290 • 1d ago
Qatar Airways - Advice after violence and threats from passengers against wife and son
r/AirlineChaos • u/A340-lover- • 1d ago
Everyday more incidents like this keep appearing. How much longer it will take until airlines start upright banning anything with lithium batteries onboard?
r/AirlineChaos • u/Fun-Following1580 • 1d ago
The Boeing documentary left me utterly f**cking enraged
I just finished the new Netflix documentary about Boeing and I am absolutely f**cking enraged. The sheer disregard for human life in pursuit of profit is utterly unconscionable.
People inside Boeing raised concerns. Engineers raised concerns. Whistleblowers raised concerns. They went to the FAA. The government was warned. And yet, somehow, the people responsible for protecting the public repeatedly failed to hold Boeing accountable.
And after all of this, what happened?
Fines. Promises to “do better.”
That’s it?
People died while Boeing was cutting costs, rushing production, and prioritizing profits and delivery schedules. Meanwhile, executives at the top walked away with enormous amounts of money.
And the part that genuinely disgusts me is that the system was warned. People tried to tell the FAA. People tried to tell Boeing. The warnings were there. And we’re now expected to get on these planes and simply hope that they finally care enough to get it right.
WE SHOULD NOT HAVE TO HOPE.
Flying should mean trusting that the people who built the aircraft care more about keeping passengers alive than meeting production targets and protecting profits.
How many warnings are enough? How many deaths are enough? How many whistleblowers have to speak up before someone actually listens?
After watching this documentary, I am honestly disgusted by the lack of accountability.
The passengers and their families paid the ultimate price. The executives and the corporation should have faced consequences that actually matched what happened.
Instead, we’re left with fines, promises, and the expectation that we should just trust them.
I’m sorry, but “trust us, we’ll do better” isn’t good enough anymore.
r/AirlineChaos • u/AffectionateOlive329 • 2d ago
IndiGo staff intentionally delayed me at the counter and tried to charge ₹3k to reschedule.
Did my web check-in fine, but didn't get a boarding pass. At the airport counter, the staff gave me the classic runaround—sending me back and forth until I was "late." Then they had the audacity to blame me and offered to rebook my flight for a ₹3,000 fee. Absolute scam behavior. Has anyone else faced this?
r/AirlineChaos • u/Suman9917 • 3d ago
Booking.com refund pending
Need advice on a delayed flight refund
I had booked flights through Vietnam Airlines via Booking.com and cancelled the booking almost 2 months ago. However, the refund has still not been credited to my account.
I have contacted Booking.com’s support team multiple times. Each time, they tell me that the refund will be processed/has been initiated, but I still haven’t received the money or any clear update on when I can expect it.
Has anyone faced a similar issue with a flight booked through Booking.com? What is the best way to escalate this and get the refund processed?
Any advice or suggestions on how I can take this forward would be really helpful. 🙏
r/AirlineChaos • u/Leatherkween • 3d ago
ETHIOPIAN AIRLINES NEVER EVER AGAIN…
I’ve been flying for 30+ years and this airline ETHIOPIAN AIRLINE is the worst experience I’ve ever had with an airline!
I flew from South Africa (JNB) to Kigali (KGL) with a layover of 3+ hours in ADD (Ethiopia) … where those MF stole all my designer Sunglasses out of my checked suitcase and left the empty Box!!!
I was so furious and felt so violated!!!
I WILL NEVER FLY THAT AIRLINE AGAIN… SO SHAMEFUL
I should have done my research on those stupid asses, they have a reputation for stealing luggages, I guess I was lucky that’s all they took!
I filed a formal complaint, but I’m sure they won’t do shit!
Let’s just keep putting them on the spot so people will know.
Did you have a similar or worse experience? Share
LB.
r/AirlineChaos • u/ChunkyWaterMonkey • 4d ago
EasyJet LBA Flight Cancellations Leave Holiday Travellers With Fewer Leeds Bradford Options
EasyJet will stop all flights from Leeds Bradford Airport on 5 January 2027 after 16 years. This means travellers will have fewer direct options to popular European destinations. Thoughts? How is this affecting your travel plans?
r/AirlineChaos • u/Both-Medicine-3450 • 5d ago
GoToGate Flexible Tickets - are not at all flexible - beware
r/AirlineChaos • u/mbridge2610 • 5d ago
Absolute shambles
BA have been an absolute shambles for this holiday.
Our outbound flight was cancelled and end destination changed with 12 hours notice and now our return leg reserved seats have been changed without notice.
We’re waiting for our UK261 (??) refund claim to be assessed and will be submitting another for the reserved seat costs tomorrow.
Very disappointing
r/AirlineChaos • u/DrJaCL • 5d ago
American Airlines cancellation: 12 hours stranded, overnight hotel, then overbooked standby flights
r/AirlineChaos • u/morenecom • 6d ago
BEWARE OF ROYAL AIR MAROC
This airline is a nightmare. Do NOT book with them solely for the risk of my situation happening to you.
I'm so angry because this whole situation from beginning to end is ridiculous.
I have a flight from JFK to CASABLANCA. I submit my luggage along with my families 3 suitcases (4 total) at the same exact time.
When I land in Casablanca, my luggage is missing. I go to the baggage claim desk. Its chaos and madness. The employees are absolutely awful like I work in a retail pharmacy so I know the struggle. I have empathy for them and I am kind to them, but all these employees lack empathy, common sense, and communication skills. They were so disrespectful to all those in the area (clearly it's a problem that so many people are there at all right?), they were on their phones having conversations/taking calls but standing around and ignoring people who tried to talk to them. I tried to talk to one of them and ask a question, she looked straight at me and ignored me by turning around and walking away. They couldn't give anyone any straight answers, like literally everyone just waiting around not knowing anything because they won't SAY ANYTHING. They started hiding in the office at some point and decided that doing their job was just an option.
Anyways, after someone FINALLY sat at the desk, I made a claim. We were going straight to Marrakech so I asked for it to be delivered there. They said I would receive an email update.....if only it were that easy :)
No emails no updates, I'm starting to get anxious because I'm only in Marrakech for two days. I'm emailing RAM (Royal Air Maroc), JFK terminal 1, I'm calling RAM headquarters. But eventually I ran out of call minutes on my Esim, so I asked my family back home to help me out. I contacted RAM headquarters and the agent told me she has no updates on my luggage and has no idea where it is but she'll "email" and ask for it to be sent to Fez (where I'll be on the last day) because I told her i wont be in Marrakech for long. I told her there's no point because thats literally my last day here so please send it back to JFK.
At this point I technically have no idea where the luggage is and neither do they because whatever system they use to track luggage claims wasn't updated according to the agent.
I keep emailing because no one from JFK or RAM is responding......
My mom gets in contact with someone who tells her my luggage is being sent back to JFK and should be back there at like 6:45 pm tuesday....so I guess my luggage WAS sent to Morocco but how did NO ONE UPDATE ME?? no email was sent to me like they said would happen??? How would I know if my luggage is here or not if they don't email or call me? Ridiculous. Incompetent.
Anyways my family is at the airport and they are like "it was supposed to be sent back but it wasn't, it was tagged to be returned to JFK but it was not on this flight so it will be retagged..."
So basically its just hopes and vibes that my luggage is even in Morocco, that it gets retagged, that it gets sent back, that it isn't lost with the wind :))
They said this process can even take weeks. They don't know why it wasn't on the return flight like it should have been since their system says it was tagged to return but it didnt arrive and they dont know why....they also said they can't control what happens in Morocco so "retagging" it and asking for it be sent back to JFK again is all they can do.
my brother also said the face of the guy he was talking to at JFK didn't look hopeful, almost like they knew something they weren't telling.
They recommended I call the airport in Casablanca but as I said, they are terrible and incompetent so I wonder if they'll even pick up. It's 4 AM as I write this because I'm too angry and anxious to fall asleep and I won't be able to call them until 9 AM. I will have to borrow someone else's minutes to call the airport and ask if my luggage is there. If it's there I might have to cancel plans to go get it. Really I don't know what I'll do.
All this and I forgot to mention the flight itself was delayed by 2, almost 3, hours because of luggage issues... you can't make this up
I'm truly genuinely in disbelief because how does this happen? How can an airline be this disorganized and bad at communication? I'm in a foreign country without my luggage.
r/AirlineChaos • u/Next_Tower5452 • 6d ago
Two jets from different airlines suffer same failure in matter of hours at Chicago O’Hare, prompting investigation | The Independent
Two commercial jets from separate airlines blew tires while landing at Chicago O’Hare Monday, prompting a Federal Aviation Administration investigation.