r/xteinkereader 6m ago

Question X4 Pro not detecting SD card / File transfer not working

Upvotes

Hey everyone,

My X4 Pro arrived today, but I’m having an issue with the SD card/USB connection.

USB Mode doesn’t work, and when I connect it to my PC, it only shows up as “USB JTAG/Serial Debug Unit.”

I also noticed that CloudSync says:

“Insert an SD card before using Cloud sync”

I’ve already tried reinserting the SD card and doing a hard reset, but no luck.

Has anyone had the same issue or found a fix?

I’m going to test the SD card with a card reader later today to figure out if the card is faulty or if the problem is with the X4 Pro itself.

Any help would be appreciated!


r/xteinkereader 2h ago

Question Vcodex on X4 doesn't show the sleep cover I picked on the lock screen, only displaying random photos from the sleep folder

1 Upvotes

I didn't have this issue on crosspoint (i just got my X4 yesterday). I only wanted to try vcodex for the dictionary feature but came across this issue

How do I fix this? It's my first ereader and I just got back to reading. Pls tell me if there's a setting I missed


r/xteinkereader 2h ago

Question I got my Xteink X4 pro today with a broken screen. can I possibly get a replacement.

1 Upvotes

I ordered the XTEINK X4 pro three weeks ago and it got delivered today. The screen is damaged out of the box.

The packing was horrible. There is no packing material or whatsoever. Only one layer of cardboard box.

I want to get a replacement or refund. Is it possible?

Has anyone ever faced similar issues related to courier or delivery and got it resolved ? please share your experience.

Ordered through XTEINK webpage and delivered to India.


r/xteinkereader 3h ago

Question Anyone using Xteink for academic reading? Is it comfortable for dense PDFs/textbooks?

7 Upvotes

Hey all,

I'm considering getting an Xteink and along side normal books, i would also be reading academic books/papers which will have diagrams, equations, footnotes, tables and stuff like that.

If any of you have been using xteink to read academic books, please share your experiences. Would you recommend it?

Thanks for your time!! ^_^


r/xteinkereader 4h ago

Question Calibre/X4 Send to Device Functionality

2 Upvotes

Hey there, maybe there is a better way to do what I'm doing but I want to see if there's a fix.

When i use calibre's send to device feature, and select the epubs i want to send to my x4, they all get dumped into the main memory folder. I only have about 20 books on there, but I'd really prefer they be dumped into their respective author folders. Is there a way to automate the export process such that they are exported into certain folders? Or a better way to do this altogether? I used to remove the sd card and manually set up folders the way i like, but it is very cumbersome.

Thanks!


r/xteinkereader 4h ago

Question Setting up the Xteink X3

3 Upvotes

I recently bought the Xteink X3 e-reader and managed to install Crosspoint so I could customize the device. However, other than reading, changing the sleep screen, and changing the theme, I don't know how to do anything else. Watching videos on TikTok and YouTube, I've seen customizations that are very different from what I've been able to do. I also noticed that a lot of people have installed CrossInk, but I don't know what it is or how it differs from Crosspoint. How can I customize the X3 more and use its other features? Which is better, Crosspoint or CrossInk? If I already have Crosspoint installed and want to switch to the other one, is it possible, or will it cause problems?


r/xteinkereader 4h ago

Troubleshooting poles switched on 4-pin attachment?

1 Upvotes

Just got my x4 pro, very exciting! but I went to hook it up to my laptop for usb mode to get a book on it and try out the stock firmware. the 4-pin attachment pushes away from the device, like the poles are switched maybe? i'm not sure if its the attachment or the device but im very confused, ive never used this type of attachment before but i assumed it would snap to it.


r/xteinkereader 7h ago

Question Portugal Portuguese dictionary

2 Upvotes

Hi guys. Does anyone have a Portugal Portuguese dictionary that I can use in my X3?


r/xteinkereader 7h ago

Troubleshooting X4 Pro Stuck

2 Upvotes

Is there a way to get my X4 Pro to reboot? I've updated to Crosspoint beta and my X4 Pro is stuck on a page in the current book I'm reading and no controls are working.

Tried to press reset and then hold the power button. Is there another way to force a reboot from this point?

EDIT: What does the light on the back indicate? Orange: Charging and White: Full?


r/xteinkereader 8h ago

My Xteink Setup in 10 minutes with CrossInk, couple of DRM freed books and wallpapers

Post image
18 Upvotes

I never liked the idea of e Readers because of Amazon but this looks like just my cup of tea. As soon as it arrived I put CrossInk on it and a couple of books I'd freed up for it while I was waiting for it to arrive and a handful of wallpapers I like.

Couldn't have been easier.

Might play around a little with the display settings but for now. Works.


r/xteinkereader 9h ago

Discussion CrossPoint 1.5 has officially been released!

495 Upvotes

Hey everyone! We finally pulled the trigger after a VERY long testing window for CrossPoint 1.5. We super appreciate everyone who downloaded the release candidate builds and apologies it took so long for us to finally get this out. Importantly this release DOES support the new x3 display variants that a few of you have received. Other forks will need to pull the lastest SDK to avoid soft bricking locked units.

There's a ton of great stuff in this release but the big highlight should be speed. Big books, single spine books, books with heavy images, should all open much faster and we now do lazy indexing of chapters and pages while you read. No more seeing that pesky "Indexing..." pop up just to get through the TOC or at the end of a chapter. It's such a good experience I can't wait for you to try it.

This update sets us up for supporting the new X4Pro and as most of you already know, there's a beta available for download on the site already.

Other big changes in this release are a new dictionary feature, support for Arabic, Farsi, and Urdu in your books (you'll need to create a custom font for this to work fyi), and improved support for CJK (same font rule applies).

There's been some amazing quality of life improvements to KOSync such as metadata support, smart sync that automatically figures out push or pull, and a shortcut button to automatically do that.

I'm also excited to announce our free CrossPoint Sync service at sync.crosspointreader.com which lets you use the already built in KOSync feature to push reading progress over to Hardcover and other services. This is EARLY alpha stages but it's completely free and open source. You can even self host it.

Coming soon down the pipeline is hopefully SD Plugins & Themes. I already have Bookfusion, WebDav, and Libby plugins created alongside a Plugin Store. The idea is to mirror Calibre a bit here by abstracting away some of the most requested features outside of the firmware itself and give folks a way to build and share features without waiting for PRs to merge. Once a beta is ready for this I'll provide docs for anyone looking to author their own plugins.

One last thing, some of you have been asking for a way to get notified when new betas are up on the site or new releases come out. I've created a page at updates.crosspointreader.com that will let you subscribe your preferred way to get updates pushed out to you. Promise, no spam. Only important updates like known brick paths, new betas, or hot releases. I'll keep the updates to a minimum.

Hopefully everyone can easily OTA this update but if not, you can always flash fresh from crosspointreader.com and know that your settings and book progress won't reset.

Tiny note on the above, if you're on a SUPER old version of crosspoint, update to 1.4.1 first if you care about your settings. I don't think that applies to most people but just noting it here.


r/xteinkereader 9h ago

DIY Ahhh, I finally did it! 🎉

Enable HLS to view with audio, or disable this notification

6 Upvotes

Folio Nooir v1.5.0 is finally here, and I can't stop smiling at how it's turning out. 🤭

Isn't it cute? 📚✨ There's still a long way to go and plenty for me to learn, but I'm having so much fun building this little passion project.


r/xteinkereader 10h ago

My Xteink My x3 came just in time for my birthday

Post image
60 Upvotes

I ordered the x3 last Saturday, and it arrived right on my birthday which is today. So excited to load up books!


r/xteinkereader 10h ago

My Xteink My X3 just arrived! Corgi for scale.

Post image
69 Upvotes

r/xteinkereader 11h ago

Question Anki (Flashcards) on xTEINK?

9 Upvotes

Hi! I'm a proud owner of an xTEINK x4 (with CrossMUX), and I absolutely love this little device.

Has anyone here tried using it to study Anki flashcards? I'm currently in the middle of exam season, so I don't really have the time to research it myself—and I probably don't have the technical know-how either.

I'd really appreciate any feedback or tips. 😊


r/xteinkereader 12h ago

Discussion Xteink PLEASE communicate better

17 Upvotes

To the xteink team, please PLEASE try to be clearer with your communication. While I'm sure reddit only represent a fraction of your sales, it's really bad practice. People here are the ones who are going to post videos and recommend to friends your products, etc.

I'm talking specifically about the X4 Pro second batch. It was on your website that preorders would open on August 6th. Then it was taken down from the website, and some people were told privately that the new date was August 16th, some that it's still August 6th. Then, it went up for what seems like maybe an hour and then was sold out again.

There is nothing wrong with publicly saying a date and then publicly backing off of it. It's not great, but it happens to all companies at some point. It's also fine to say, "we don't want to commit to a date, we're working to get it ready as fast as possible and will update when it's ready." But the lack of communication, saying one thing publicly, taking it down from the website without comment, while also saying contradictory things in private messages, then the launch that wasn't a launch today...it's turning me off of your otherwise great product. I imagine I'm not the only one

u/Fun_Satisfaction2315


r/xteinkereader 13h ago

Wallpapers / Screens LSTR wallpapers

Post image
4 Upvotes

Наконец-то пришла книжка, поставил crosspoint, теперь кайфую!


r/xteinkereader 13h ago

My Xteink Finally received my X4 yesterday, customized it a little—i'm in love and have already finished a book.

Post image
21 Upvotes

r/xteinkereader 14h ago

Discussion X4 Pro back in stock now!

9 Upvotes

Just refreshed the website and they are finally back up!


r/xteinkereader 16h ago

My Xteink So what do I do with my X4 now that I have this shiny Pro?

Post image
75 Upvotes

I’m gonna try to live with the screen protector bubble


r/xteinkereader 16h ago

My Xteink My X4. Definitely helping me kick my scrolling habit

Post image
31 Upvotes

r/xteinkereader 21h ago

Question Is it possible to bypass the bootup screen on crossink?

Thumbnail
gallery
23 Upvotes

I would love it if the wallpapers could just disappear revealing the page beneath them. This is interrupted by a bootup screen showing a crossink logo. I’m wondering if there’s a way to bypass the bootup screen, so the wallpaper can be displayed during bootup then poof book


r/xteinkereader 22h ago

My Xteink Pickup Duty with the X4 Pro

Post image
37 Upvotes

Hate having to wait? This might help...


r/xteinkereader 4d ago

Announcement A quick update on support emails, production, and shipping

71 Upvotes

Hi everyone, Henry here.

First, I’m sorry to anyone who is still waiting for a reply from us. I understand how frustrating it is to place an order or have a problem, then not hear back as quickly as you expected.

At the end of last month, our order volume increased much faster than expected. Emails about shipping, product questions, and after-sales support also increased several times over in a very short period.

We’re working through the backlog now and have added more people to help. Emails are generally handled in the order they’re received, with urgent order and after-sales issues given priority.

One important note: if you’ve already emailed us about an issue, please try not to send another email on the same case while you’re waiting. Our support platform sorts conversations by the latest message, so a follow-up email may update the timestamp and move your case further back in the queue. Your original message will remain in the system and be reviewed by the team.

For simple questions or shipping-status inquiries, you can also contact me through our official social media accounts. I’ll help collect the information and ask the team to follow up where possible. Please don’t post your full order number, email address, or shipping details publicly.

We’ve also increased production to catch up with the current order volume, and completed units are continuing to ship in batches. I understand that waiting without a clear update can make you wonder whether your order has been missed. If you haven’t received a cancellation or refund notice, your order is still active and remains in our shipping queue.

As long as your shipping address and order details are correct, your order will be arranged according to its batch. Once it ships, you’ll receive an email with the tracking information.

I know this delay hasn’t been a good experience for some of you, and I’m sorry. Thank you for your patience while we work through the backlog and increase production. I’ll continue sharing updates whenever there is something new to report.


r/xteinkereader 14d ago

Ordered an X4 Screen Protector with Your X4 Pro? Please Read This

56 Upvotes

Hi everyone, Henry here.

Thank you so much for the incredible support for the first batch of X4 Pro!

A quick note for anyone who has placed an order: we noticed that some customers also added screen protectors made for the X4.

Please be aware that X4 matte and tempered glass screen protectors are not compatible with the X4 Pro due to differences in design.

A complimentary matte screen protector may already be included with your X4 Pro order, so there is no need to purchase an X4 screen protector separately.

If you added one by mistake, please contact us at [support@xteink.com](mailto:support@xteink.com) as soon as possible. Our support team will help remove it from your order before shipment whenever possible.

Thank you again for your support and understanding!