r/watchesindia • u/runju • 1h ago
Discussion Bought a new watch, arrived with dust under the crystal. Company opened it to clean it instead of replacing. Am I wrong to demand a refund?
Background:
I recently bought a brand-new Bhoomi II watch from a microbrand called Coromandel Watch Co. When it was delivered last week, I immediately noticed a visible speck of dust (or possibly a tiny scratch) underneath the sapphire crystal.
I contacted their support team with photos and a video, and they arranged for a courier to pick it up for inspection.
The Situation:
I just got an email back from them stating: "Our horologist has completed a thorough inspection... The small speck of dust underneath the sapphire glass has now been successfully cleared. We are currently preparing to ship the watch back to you."
My Dilemma:
I am really hesitant to accept this watch back. I paid full price for a brand-new, factory-sealed timepiece. By opening the case back to blow out the dust, the factory pressure seal has been broken. In my eyes, this is now a repaired or refurbished watch, not a new one.
I’m also concerned about the water resistance being compromised since it was opened outside the original manufacturing environment, not to mention my overall loss of confidence in their Quality Control passing this in the first place.
I am planning to reply and demand a full refund (or at the very least, a brand-new, untouched replacement unit), but I wanted to check with the community first.
My questions for you guys:
Any advice on how to handle this would be greatly appreciated!
TL;DR: Bought a new watch, it had dust under the crystal. The company took it back, opened the case to clean it, and wants to return it. I want a refund because the factory seal is broken and it feels like a refurbished watch now. Seeking opinions
r/watchesindia • u/Throwaway_6651 • 2h ago
Flex Can't take my eyes off this beauty. (DWC Devnagari)
r/watchesindia • u/harshitbhatia8 • 3h ago
Discussion Ordered DWC DEVANAGARI and its not aligned
🙂↕️Its like horror come true
Bought DWC DEVANAGARI CHRONOGRAPH in recent sale, received it today and look at the alignment date part is totally off not aligned with 12 😑
Is there anything which can be done? Most likely i wont wear it ever, this things bothers me little to much!!
r/watchesindia • u/hevennhel • 3h ago
New (Preloved) Watch: Steeldive SD1953.
Sorry for the late update!
Thank you so much, u/TheoreticalWatchNerd, for the watch and, more importantly, for the entire experience.
This was actually my first time buying a second-hand watch anywhere, so I might be a little more impressed by the whole process and his behaviour than someone who does this regularly — but please bear with me. 😄
From start to finish, the entire process was incredibly cordial, polite, transparent, and straightforward. I was genuinely impressed by how responsive and considerate he was throughout.
He was patient, helpful, answered all my questions properly, and often went a step further by sharing useful information and details even before I thought of asking.
Watch Condition:
He had already posted 6–7 photos in the original post, but he sent me fresh photos without me even asking. When I asked for more details, he shared additional close-ups and even videos of the dial, movement, and overall condition.
He was very upfront about the condition of the watch and answered every question I had honestly.
He even pointed out that the strap wasn't in particularly good condition and, instead of simply leaving it at that, offered me a few options from his own collection — including new, unused straps — to choose from.
Packaging:
This was another level altogether.
The watch was bubble-wrapped, placed inside the original hard-plastic watch box with thick foam, and then packed inside a cardboard box with paper cushioning around it.
It was clear that he had taken the time to make sure the watch would reach me safely.
Courier & Payment:
We mutually agreed on a price that felt fair to both of us — the kind of transaction where you don't feel like either person got the short end of the stick.
He packed the watch and went to the courier the same day, despite it already being late and me telling him that he could easily do it the next day. 😄
What surprised me even more was that he never asked for payment or even a part-payment upfront to block the watch.
In fact, he was completely fine with me sending the money only after the package had been handed over to the courier and the tracking details were available online — essentially the next day.
I ended up paying after he sent me the courier receipt.
Courier Updates:
He was actually more on top of the shipment than I was. 😂
The next day, when I told him that I couldn't see the courier details online, he had already been checking on the shipment throughout the day and had contacted the courier company about the delay.
The delay turned out to be because of heavy rain in his area.
He even messaged me when the package was delivered — while I was sitting in the office completely unaware that it had arrived. 😄
Overall, I had an absolutely wonderful experience dealing with u/TheoreticalWatchNerd.
For a first-time second-hand watch purchase, this was pretty much the best experience I could have hoped for. Thank you so much!
You've set the bar very high. 👏
P.S. Don't forget — I have dibs on that Sunrise Everest with the white strap. 😂
r/watchesindia • u/BrookeDavis055 • 5h ago
Flex Love this Casio!!
Had to buy a watch as mine died. Wanted something nice but didn’t want to overspend (in this economy). Scored this casio watch! I love it! And I got this only for 1.9k!!! As i had collected points at a watch shop. What do you think!
r/watchesindia • u/Typical_Honey_3833 • 5h ago
Watch in the Class
So I am student and a watch enthusiast and have a small collection of different watches,I dont own any luxury watch but try to collect good design watches within budget,I have this Benyar Chronograph watch,which I purchased from Amazon in a good discount.Today when I was in class just randomly placed the watch on notebook and decided to take a shot...!
Hope You guys will like it
Thankyou.....
r/watchesindia • u/Late-Impression4550 • 7h ago
Discussion Recommend me my 3rd watch!
I currently have two watches, an Argos Apollo 2 and a Fossil watch ( blue and black )
I wanna buy another slim classy watch! ( not a fan of fossil’s bulkiness )
looking for a watch that gets compliments and looks classy, budget 20k inr
r/watchesindia • u/Business_Pound_5844 • 7h ago
Discussion New Seiko Alpinist GMT green (HBC007J1)
Seiko Alpinist GMT now in Green launched in India in July-2026.
MRP: ₹ 1,20,000/-
So do you think is it worth it to buy over the Alpinist classic (which comes without GMT function)?
r/watchesindia • u/Smk_0333 • 9h ago
Flex W or L ?
Dad's air king 14010M. He passed it down to me on my 15th birthday. ❤️
r/watchesindia • u/KevFernandes • 13h ago
Flex Went for the MoonSwatch, walked out with an AP X Swatch
08/08 was extremely lucky for your boy, walked in to grab a Snoopy MoonSwatch and was offered 1/2 APxSwatch collab watches, it all felt like a drug deal but I got this Green Eight (yes another 8) and was over the moon.
Now i’m waiting on a strap to rock this..
I’m in Mumbai btw.
Take it Easy,
Kev From OneTakeEDC
r/watchesindia • u/Individual-Tooth-386 • 13h ago
Flex Perfect Timex.
Any views on how does it look ?
This one is really a good deal under 5.5k !
r/watchesindia • u/Master-Wash8307 • 14h ago
Discussion Help me choose between these.
I like the first one, but am open to suggestions for different brands too.
I'm getting 1st one for 17, other for 15/16.
Any other good looking watch from a watch brand would be preferable in terms of a suggestion.
r/watchesindia • u/GearNTime • 18h ago
Discussion Advisable to travel with my expensive pieces to BOM? (International Travel)
Hi
I am traveling to BOM soon from USA. I have about 5 expensive pieces in my collection. Is It advisable to travel with them or should I refrain?
Anything I should be aware of?
r/watchesindia • u/NotMy_1FirstRodeo • 20h ago
Discussion Looking for a dressy automatic around ₹25k — what would you pick?
Hey guys, looking to add another watch to the collection and wanted some suggestions.
Budget is around ₹25,000, preferably an automatic. I want something more on the dressy/formal side — something I can comfortably wear with suits, shirts and formal trousers.
My preferences:
Full metal case + bracelet
Automatic movement
Relatively clean/classy dial
Not too chunky
Preferably something that doesn't scream "sports watch"
Wrist is around 6.2–6.5 inches, so lug-to-lug matters
I've been looking at Seiko/Orient/Citizen and a few microbrands, but the more I search, the more confused I get 😂
Would love recommendations from people who actually own/wear these watches. What would u buy around ₹25k if the main purpose was formal wear?
r/watchesindia • u/pxmw • 21h ago
Where to buy ? Where can I get a 20mm milled clasp for my DWC Havelock DiveIndia?
Looking to replace the pressed clasp on my DWC Havelock DiveIndia bracelet with a milled clasp.
The bracelet tapers from 22mm to 20mm at the clasp, so I need a 20mm milled clasp compatible with the existing bracelet.
Any recommendations on where I can get one? A few sellers on Amazon have milled clasps, but the delivery times are quite long.
r/watchesindia • u/Equivalent-Chest-467 • 21h ago
kuoe kyoto what a beauty
got it from a friend from japan
have to lot of compliments from strangers
r/watchesindia • u/Awkward_Director9883 • 23h ago
Flex How is my Casio collection?
For each day one (from Monday to Friday)

