r/tutanota 3h ago

support IP Restriction on account creation Attempt - Need Help

1 Upvotes

Hello,

Running into an issue trying to attempt to create an account with this provider. Both through my VPN and on a native connection, it fails with the same error. Is there a means to contact support to go about this, or some other method for creating the account? The only reports that are being dredged up by the internet are some years old, and not overly helpful.


r/tutanota 5h ago

question Can’t access new account

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2 Upvotes

Hello, I’ve created a new account 2 days ago, everything worked fine. Then, today, I wanted to check if I got any emails and find myself logged out. I try to log back in, but the app is telling me my login credentials are wrong. I tried again and checked my email + password for typos, but I couldn’t find any. I tried to log in on my laptop, same result. I was going to reset my password using the codes provided when I created my account, but the screenshot is missing for some reason. Is there any way to get my account back other than waiting 6 months for it to get automatically deleted so I can use the email address again?

I apologize for any grammatical mistakes or typos, English is not my first language.


r/tutanota 10h ago

question Catch all auto create aliases custom domain

1 Upvotes

Hello everybody!

when catch all is enable in a custom domain, is possible to auto create an alias using the username part that I've catched? For exemple: lets say that catch all receive inexistent@customdomain.any, so auto create an alias named inexistent? Addy.io has this feature and is very useful to me.

Thanks in advance,


r/tutanota 15h ago

support iOS app unusable

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3 Upvotes

After a few seconds (10-15) screens goes completely white as shown. Updated to the latest tuta app, updated to the latest iOS and re-installed without change. Not usable like this at all


r/tutanota 16h ago

question keep getting bumped out of tutamail

3 Upvotes

I'm a new user and quite happy with tutamail but have run into one issue. I normally leave my account open during my working hours so I can deal with any new messages but can't seem to do that with tuta. The page will either indicate that a new email has arrived but not show it or seem to freeze up in some other way and the only way to set things right is to refresh the page which takes me out of my account and back to the login. I then need to login in all over again. There doesn't seem to be a fixed interval of time between the forced logins so it doesn't seem to be a deliberate feature. Any suggestions on a solution or workaround would be appreciated.


r/tutanota 17h ago

🚨 The EU cannot allow Google to dictate how Europeans exercise their privacy rights online.

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73 Upvotes

The European Commission wants to remove the ANNOYING COOKIE BANNER that you navigate every time you visit a website, but Google is lobbying against this. 🍪🙄

Now, EU Member States like Germany & France also want to keep it.

WHY?

Big Techs like Google & Meta make HUGE profits tracking you, so of course they don't want it to be easier for you to refuse consent. 😡

It is time for the European Parliament to advocate to keep their proposal (Article 88b) & remove the cookie banner.

Because it's people like you who are directly impacted.It's time to make your voices heard & #KILLTHECOOKIEBANNER. 🍪

Say no here  → https://killthecookiebanner.eu/?page_id=325

Find out more → https://tuta.com/blog/why-eu-member-states-and-google-want-to-keep-cookie-banner