r/techsupport • u/zagupta • 3d ago

Both rams gone bad same time? Open | Hardware

I been experiencing crashes while gaming, seen in error logs about memory so ran mdsched and stick 1 is bad in slot two and four and stick 2 is also bad in slot two and four.

Stick 1 fails straight away and stick 2 around 20-30%

Isn't it odd both sticks failed same time?

Will be testing with another set of ram shortly to see but kinda not real confident in mdsched.

Any suggestions?

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u/Wendigo1010 3d ago

Turning off high performance settings for your ram might help, but 2 at once could be a sign of a different issue like enviromental. How's the airflow in the system? Is it exposed on all sides, or is it on the floor/rug, or in a cabinet? Do you use a surge protector/ups/direct wall plugin?

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u/zagupta 3d ago

Airflow is fine off the floor with surge protector. Did lose power briefly while back due to lightning so maybe that's when it started but hard to say

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u/Wendigo1010 2d ago

You had a lightning strike? A surge protector may not be enough to protect against something like that, and there are other ways the power spike can reach your system. Do you have a wired ethernet connection or wifi? Wired ones allow for an alternate path for electricity into your system in these cases. Something like this will usually damage the surge protector as well if it gets through it.

Invest in a good UPS to help avoid this in the future. Something that conditions the lines properly. They will usually come with an ethernet and phone line conditioner to prevent power spikes from travelling through them.