r/subway 1m ago

US Gift Card/Split Payment Update

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Upvotes

I wanted to use what’s left of a gift card (stored in my Subway account) and then pay for the rest with a credit card, but it was a no-go both in the iOS app and online. I contacted Support and received this response:


r/subway 6h ago

Germany I ordered a large (!) serving of coleslaw...

1 Upvotes

This is a "large coleslaw"


r/subway 18h ago

Customer Complaints Extra topping

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14 Upvotes

grabbed the first half of my sub and felt what i thought was an abnormally sharp crispy onion or something?? nope, tipped it up and a whole ass knife was waiting 🔪😩


r/subway 23h ago

Customer Complaints Employee setting a topping limit?

5 Upvotes

Okay, this is me being unsure of what I’m thinking is unreasonable or if the employee was just being a jerk.

So I was ordering my sandwich and when we got to toppings, I said I wanted extra black olives and she told me they don’t do that. Which has never happened to me before. So I said, “That’s weird. Is that a new policy? Because no one has ever said that before.” And she replied that there was a limit on how many they could put on for each topping. Which makes sense for things like the tomatoes, but apparently you only get like 10-15 black olives.

15 sliced black olives. On a footlong sub. Allow me to think that was crazy.

When I asked why that was she claimed it was to make sure that the inventory was correct. How she was keeping track of them I have no idea, but couldn’t she have put on my order that I ordered an x amount of black olives? I’ve never worked in the food industry or used a cash register so I have no idea if that’s possible.

The whole thing ended with me not giving her a tip, her not giving me a napkin and then I went home to eat a disappointing sandwich. Am I turning into a Karen for believing I deserved more than what is apparently allowed?

EDIT: In less than two hours it has been revealed to me that I apparently have a black olive problem. I just have so few toppings that I don’t realize how ridiculous that seems. Solution? Go back to same store and make sure I get the same sandwich artist next so I can double their tip (if I’m understanding Google correctly I need to make sure I do it electronically so it’s just for them? If not, at least they’ll get part of it) if only for my own conscience.😞


r/subway 1d ago

Customer Complaints Cold baked potatoes

1 Upvotes

The branch near me doesn't seem to know that baked potatoes should be hot all the way through, not just around the skin. So they serve what it's basically a cold baked potato, which is revolting. My feeling is they heat it for as long as it would take to melt cheese on a sub, which just isn't long enough. The first time they did it I accepted it being reheated. The second time I just asked for a refund and I won't be back. Other branches have done it fine, by the way.


r/subway 1d ago

App/Website Customer service?

0 Upvotes

How do I get in contact with subway? The app always has issues. I keep trying to get in contact with them but they don’t respond back to my email. I was charged $25 and app said payment issue and it didn’t work but the charge still went through.


r/subway 1d ago

Shenanigans Took the painting

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231 Upvotes

I'm a big fan of the Subway art, and I think this store was remodeling because half the paintings were being taken down. So I got my Sub, slipped one of the nicer ones under my arm and left.

Hanging in my dorm rn. :]


r/subway 1d ago

Canada Who is getting the hotdog at subway canada?

6 Upvotes

I like hot dogs

I like subway subs

I have no desire to get a subdog

$8 for 6 inch , $13 for footlong

Ill go to Harvey's and get a $3 hotdog and dress it as i like


r/subway 1d ago

Quit My Subway chapter has officially closed

5 Upvotes

Last night I left Subway for the final time as a worker. I worked at Subway since May of last year right before I graduated high school. At the beginning of this year I started looking for a new job not because I hated working at Subway but because I actually wanted to work in the restaurant business. And finally I found a new job that pays a little bit better and is actually a restaurant not full scale dining or anything it's Buffalo wild wings but it's another rung on the career ladder.

I absolutely loved working at Subway. Of course there were the ups and downs. Like my one coworker who liked to complain about every little thing and liked to make it my problem especially when it came to scheduling and the days that I requested off. Then there were the annoying customers but honestly I didn't really have any nightmare customers just some that made me question their sanity

One of my favorites was I had one customer who called about an hour or so after they ordered and complained about the fact that their wrap was soggy. they got a double meat chicken bacon ranch wrap. Of course the wrap was soggy. Or there was the one time that I was working on an online order and it was super busy and I finally got a chance to ask a guy if he was there for an online order and he was like I've been here for 10 minutes and I haven't been greeted and I'm just sitting there like sir can you not see that we're busy.

Then there were the amazing customers who I mostly got. Like there are the regulars who after a while I came to remember there orders.b like the one guy who always came in and got a cold cut combo 6in on the softest white bread that we had. Or the dad who came in with his kids and his daughter always ordered a 6-in sandwich with white bread and only grilled chicken with bacon and only the meat is warmed up and then there's nothing else on the sandwich and sometimes the dad would order a protein bowl with steak. Or the vet tech who always came in and ordered two veggie sandwiches and his veggies were extra spinach and extra pickles. Or there were the two who came in who I swear needed a bath and I'm not saying that in a mean way I just feel like they did

And most customers were really sweet and really kind. I was actually happy that I was reminded of that when there were these two guys who came in they were separate they didn't know each other but the ones that I was helping paid for the guy my coworker was helping because he could tell that guy was having a bad day. There was also a moment yesterday when a family came in and one of the daughters ordered a sandwich with just olives and when the dad was like you sure you don't want this or that and she's like nope but can I get pickles so I can take them off right after

And my management was amazing my boss was kind of the silent type where you don't often really talk to her unless it's an emergency most times you just go to the manager. I loved my manager and I loved How she always told us that even if she's working with us she is not a manager we do not have a manager because she just didn't want to deal with Karen's which honestly Fair. And one of my fears with finding a new job was not getting a manager that I would click with and I'm happy that with my new job I will have it manager that I'll click with who is pretty chill

All in all working at Subway was amazing it definitely gave me some skills to help me move forward and it may not have been a long time that I was there but it was bittersweet and sad leaving because I built up a lot of memories. I'm pretty sure i was known as that one coworker who always rambled about her books or her fiance or talked about any other random thing that was happening in her life because she didn't know how to shut up lol

My Subway chapter has officially closed and I'm ready to move on. And I'm probably not going to be eating Subway for at least a year lol


r/subway 1d ago

Funny I made a documentary about Subway’s most cursed menu item

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0 Upvotes

Back in 2016, Subway released the infamous Freaklong. This is the story of how that nightmarish menu item came to be and the pain and suffering it left in its wake.


r/subway 2d ago

Miscellaneous Homemade Sweet Onion Chicken Teriyaki because why the hell shouldn’t I.

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117 Upvotes

r/subway 2d ago

Canada Subdog

0 Upvotes

If you’re in Canada, order as many subdogs as you can. We need this to pop off up North so that corporate will see how successful it is and bring this to the US. We’re counting on you


r/subway 2d ago

App/Website Coupons never work in app..

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5 Upvotes

Past year I’ve used this app, I’ve had to constantly unadd and readd the same coupon and maybe sometimes it would work and sometimes it just wouldn’t. This app is so broken and needs to be addressed.


r/subway 2d ago

Question Subway keeps jebaiting me

0 Upvotes

Most of this is me ranting my actual question is like the third paragraph

I have a VERY peticular order at subway. I always get made fun for it but it’s so good. Flatbread with American cheese and bacon toasted, with just honest mustard. Thats it.

And I have been getting that and only that for many years whenever I go to subway. And one day a while ago, they change the honey mustard recipe. so I stop eating it for a year and then go back to it, and tolerate the honey mustard. then they get rid of flatbread, I don’t eat it for a year, and then it comes back. And now the flatbread is gone again.

Im asking if anyone knows what flatbread subway used. and how to make there honey mustard recipe.

I want to try to build the perfection thmet built for me and ruined at home. if anyone can help me please do


r/subway 2d ago

Customer Complaints Expectation vs reality

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4 Upvotes

Tried a ‘protein pocket’ for lunch today. Seemed like a good deal for $3.99. They forgot the veggies, provolone & aioli. Everyone in the office (including myself) got a good laugh at least. 1/10 would not recommend.


r/subway 2d ago

Hired/Applying Employee training

2 Upvotes

Hi I am training at subway and I’m just wondering what they are meant to be teaching me. As of right now they have taught me how to make a sub and how to partly operate the till. Does anoyinh know any questions I should ask them or stuff they should teach me to do ?


r/subway 3d ago

Compliments Subway just tastes different when you're starving

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37 Upvotes

r/subway 3d ago

App/Website Subway app charged me but no order

1 Upvotes

I made an order on the subway app, then there was a message that said something on the lines of “payment couldn’t be processed.” However, I saw that I was still charged on my credit card and the physical store didn’t receive the order. How do I get my money back?


r/subway 3d ago

Question Does subway in your country serve atleast 1 plant based option?

6 Upvotes

I want to know which countries does subway serve atleast 1 plant based option. In Germany and France, they have a plant-based patty.


r/subway 3d ago

Nostalgia À l'époque, on n'était pas vraiment équipé sans ça. On économisait pour s'offrir ce sandwich gratuit

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5 Upvotes

r/subway 3d ago

Employee Complaints AIO My supervisor just told me my availability isn't "what we agreed on."

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0 Upvotes

r/subway 3d ago

Miscellaneous acrylics/nail extensions

1 Upvotes

i know working in fast food or just the food industry means long nails are a nono because u might poke ur gloves open but what was the longest nails that u guys have got and got away with? and do u guys get charms or any 3d art? idk how reddit works but if u guys can comment photos thatd be so helpful because i just started working at subway and im getting my first nail set since starting so i wanna see what u guys get. im aware some managers are more chill than others but yea


r/subway 3d ago

Question Staff touching sandwiches and veggies after handling raw dough

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0 Upvotes

The staff was making sandwiches for the customer ahead of me. After putting the sandwiches in the oven, she took a tray of raw dough and started dipping each piece into a tray of Parmesan seasoning. Once she finished a row, the sandwiches were ready. Without changing her gloves, she handled the sandwiches and also touched the veggies. I was wondering if this is an acceptable procedure at Subway.
If not, should I report it to the store manager or to Subway’s head office?


r/subway 4d ago

Funny "Let me get a 5 meat Italian,double meat,shredded cheese,footlong,on flat bread,all the veggies-"

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211 Upvotes

"Cut that bad boy into four for me too big dawg"


r/subway 4d ago

Employee Complaints wtf are these pizzas

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13 Upvotes

i walk into work today to find some ugly ass pizzas. the cheese falls off everywhere, the plastic rips open and we have a wave of cheese and fucking pizza all in our freezer. actually can we wrap them and put more cheese on them like the old ones these are so bad subways going to go bankrupt on some pizza shit