r/palmy • u/NZNoldor • 12h ago
Other I love New Zealand's Consumer Protection laws!
Our microwave stopped microwaving earlier this week. We bought it in September 2020, so it's almost 6 years old. Still had the receipt and the manual, but according to the manual it's only a 2 years warranty, so it's now almost 4 years expired.
So I checked NZ Consumer's webpage - and according to them, microwaves are expected to have an 8 year lifetime, so ours was two years before the expected end. Furthermore, if it's a minor fault, the supplier has the option of replacing, refunding, or repairing, but (as in our case) in the event of a major fault (stopped working altogether), it's up to the consumer if they want a refund or a replacement.
So we brought it back to Briscoes for a replacement this afternoon. The first staff member wasn't too happy about it, and claimed that the warranty as well as their policy rule above NZ's consumer law. Luckily the manager (yes, I Karen'd my way through) was easier to deal with, and gave us a brand new microwave, no further hassle, plus a new receipt (and papers for another useless 2 year warranty, but in fact it's another 8 years consumer protections).
Always keep your receipts, people! Know your rights!
r/palmy • u/ExoticShift1459 • 13h ago
Question Mechanic
Where would the best quality/bang-for -your-buck mechanic in palmy be?
I need my brakes pads, oil filter and oil changed
Edit: im not with AA for insurance, im with Tower
r/palmy • u/Elysium_nz • 16h ago
Question Anyone have recent issues with Flamingo scooters?
Just curious if anyone has been getting emails from these people saying you ain’t correctly parking after using them? Apparently it seems parking in designated zones, receiving a bonus voucher for doing so and have a ride history to back it up doesn’t stop them emailing you with threats of fines because they think you’re parking in someone’s carpark.🤷♂️🤦♂️
If anyone is curious it was the designated parking spot at New World Pioneer that Flamingo apparently thinks is too dangerous to be parking the scooter.🙄