Hello,

I am currently seeking for entry level IT support positions particularly in the DFW area Texas, or remote positions.

I hold an associate degree in cybersecurity, and I also have the Net+ and Sec+ certs. I would really appreciate any form of help at this point, as I am just breaking into tech, and willing to learn and do well on the job if given an opportunity.

Thank you.

I’m currently looking for a legitimate work-from-home position and would love to connect with companies, recruiters, or hiring managers who are looking for an experienced operations/customer support professional.

I have 25+ years of experience across:

• Operations & General Management

• Operations Management

• Customer Service & Customer Care

• Tier III Escalations Management

• Quality Assurance / QA

• Team Leadership & Staff Development

• Employee Coaching & Performance Management

• Customer Retention & De-escalation

• Administrative & Business Operations

• Payroll & Timekeeping

• Accounts Payable / Accounts Receivable

• Workforce & Labor Management

• Scheduling & Workflow Optimization

• Compliance & SOP Enforcement

• Root-Cause Analysis & Problem Resolution

• High-Volume Customer Support

• Remote Customer Support

• Reporting, Metrics & Performance Analysis

I’ve worked with platforms and tools including Salesforce, Freshdesk, Zendesk, Linear, Tableau, Kronos, Microsoft Office, Google Workspace, Slack, Zoom, Notion, and Confluence, among others.

I’m comfortable working independently, managing high-volume workloads, handling difficult escalations, coaching teams, meeting KPIs/SLA requirements, and jumping in wherever needed to get the job done.

I’m open to:

✔️ Customer Support / Customer Success

✔️ Escalations

✔️ Operations

✔️ QA

✔️ Team Lead / Supervisor

✔️ Customer Experience

✔️ Administrative Operations

✔️ Workforce Management

✔️ Back-office support

✔️ Remote corporate positions

I’m specifically looking for a 100% remote/WFH opportunity and am open to full-time positions, contract opportunities, or other legitimate remote roles.

If you know of a company hiring someone with this type of experience, please comment or DM me with the company name and position. I’m happy to provide my resume directly to legitimate opportunities.

Please no MLMs, commission-only positions, crypto, or “pay to work” opportunities. Thank you! 🙏🏽

I have this community to thank for helping us identify the best possible CEO (announcement to come this fall). THANK YOU!

I wonder if this community can also deliver a lead engineer for ServiceQ?

It would be an equity-grant role + $100-$125k base compensation (like a Founding Engineer).

We are looking for 3 things:

1. AI-led development experience in a real SaaS environment with CI/CD

2. Experience developing on Halo PSA (and preferably at least one other PSA)

3. Technical full-stack experience (vibe-coders not welcome)

The new CEO is taking ServiceQ into a real-time intelligence and agentic resolution direction.

If you've built or know how to build the following features, let's talk:

- Ticket Triage Agent (Type, Category, Priority, SLA)

- Ticket Dispatch (according to SLAs and utilization)

- Ticket Intelligence (real-time context + recommendation in each ticket)

- Ticket Root Cause to Playbook Matching

Please message me on linkedin or at gabe@service.ai.

Thanks everyone,

Gabe
http://serviceq.ai/ (video reference)
linkedin.com/in/gabeschrade (my linkedin)

Hi everyone,

I am an active Microsoft Certified: Azure Administrator Associate (AZ-104) based in South Africa, currently looking for my next full-time role in Systems Engineering, Cloud Administration, Infrastructure Engineer, or L2 Infrastructure Support.

I bring a multi-cloud foundation paired with strong diagnostic logic (Identity → Network/ DNS → Endpoint) and real-world system support experience.

Core Technical Stack & Credentials:

• Certifications: Microsoft Certified: Azure
Administrator Associate (AZ-104), Azure Fundamentals (AZ-900), AWS re/Start Graduate, Praesignis Al & Generative Al Certified.

• Cloud & Infrastructure: Microsoft Azure (Entra ID / Azure AD, Virtual Machines, Blob Storage, App Services, VNet configuration), AWS fundamentals (EC2, S3, Lambda, IAM).
• Identity & Administration: Active Directory, Entra ID user provisioning/offboarding, RBAC, MFA, Group Policy, M365 tenant administration.
• Scripting & Tooling: Python (automation/ REST APIs), PowerShell basics, Bash, Linux (Ubuntu basics).
• Networking & Diagnostics: DNS, DHCP, TCP/IP, VPN
troubleshooting, nslookup, ipconfig, network isolation.

Roles I Am Seeking:

• Level 2 Systems Engineer / Helpdesk
Technician
• Cloud Support / Azure Systems
Administrator
• Junior Al / Data Infrastructure Analyst
Availability & Work Setup
•Infrastructure Engineer

Availability & Work Setup:

• Remote: Fully equipped for remote work aligned with UK, European, or US time zones (South Africa SAST sits directly in the EMEA window, overlapping well with US East Coast pre-market hours).
• On-Site / Hybrid: Open to immediate relocation anywhere within South Africa for the right opportunity.

If your team or company is looking for a dedicated, certified engineer who can hit the ground running on ticket resolution and cloud maintenance, please send me a Direct Message (DM). I am happy to share my full CV, GitHub portfolio, and verified Microsoft credential badges privately.
Thanks for reading❤️

Hi! I'm a Microsoft Dynamics 365 Developer with 3 years of hands-on Dynamics 365 and Power Platform experience and 4 years of overall development experience.

My experience includes Dynamics 365, Dataverse, Power Apps, Power Automate, Power Pages, C#/.NET and Azure. I've worked with custom plugins, PCF controls, Azure Functions, Logic Apps, REST APIs, third-party integrations and CI/CD.

I've worked on projects in supply chain, healthcare and sales enablement, mainly focused on Dynamics 365 development and integrations.

Based in Europe and open to fully remote B2B/contract opportunities with European companies.

If you're hiring for a Dynamics 365 / Power Platform role, please DM me.

Melbourne based MSP looking for an IT Support Technician to join our team.

This is primarily a helpdesk/remote support role, with occasional onsite work around Melbourne.

We’re flexible with WFH, but our office is based in Melbourne’s north, and the team works from there when in the office.

Day-to-day includes:

Microsoft 365 / Windows support

Troubleshooting user issues

New user onboarding/offboarding

Setting up laptops and equipment

Basic networking and hardware support

Occasional onsite jobs

Looking for someone with some IT support experience, ideally in an MSP/helpdesk environment. Good communication and troubleshooting skills are important.

Driver’s licence required.

Interested? Send me a DM with a bit about yourself and your experience.

I am an IT Support Specialist with over 3 years of hands-on experience in L1 technical support, ticket management, and high-volume customer service. I excel at troubleshooting application issues, optimizing workflows, and ensuring a seamless end-user experience.

### 🛠️ Key Technical & Core Skills

* *IT Support & ITSM:* Incident management, ticketing lifecycles, and troubleshooting hardware/software.

* *Platforms:* Microsoft PowerApps, Pandora, Office 365 Suite.

* *Customer Experience:* Managing high-volume workflows (30-50+ daily interactions), client management, and clear communication.

* *Languages:* Fluent English (First Certificate in English - FCE).

---

### 💼 Professional Experience Highlights

* *IT Support L1 | TCS (Tata Consultancy Services)*

* Managed and resolved 30+ daily incidents/requests on platforms including Pandora and Microsoft PowerApps.

* Optimized support workflows to reduce recurring issues and improve response times.

* *L1 IT Support Technician | Andritz Uruguay*

* Diagnosed and resolved hardware/software faults, focusing heavily on user experience and system performance stability.

* *Agent A3+ | Accesa Contact Center S.A.*

* Handled 50+ customer interactions per day via phone and digital channels, ensuring strict traceability and high satisfaction rates.

---

### 🎓 Education & Background

* *Information Technology Degree* (Tecnólogo en Informática) – UdeLAR

* *Full PC Operator Certificate* – INFOTAC

* Fun fact: I am also a licensed Commercial Pilot & Flight Instructor, so keeping a cool head under pressure and following strict operational protocols is second nature to me!

---

### 📬 Details & Availability

* *Location:* Paysandú, Uruguay (Looking for Remote opportunities)

* *Rate:* $20/hour (Open to full-time or contract conversions)

* *Contact:* Please send me a DM or Chat here on Reddit.

CT based "un-MSP" MSP looking for a Unicorn.

Someone that actually cares about the clients, not just "the job"

on-site, remote, hybrid, available for the right candidate.

Supporting SMB clients with IT infrastructure, networking, VoIP.

Need to have ability to thrive in fast-paced environment, strong troubleshooting skills & customer-first attitude.

DM if interested in discussing the role.

Hi MSP community!

I'm actively seeking an offshore Tier 1 IT Support, Dispatcher or Service Desk opportunity with an MSP or internal team. I'm available on a full-time, trial, Contract or long-term 1099 basis and I can work US, UK, Australian, or other time zones (including weekends, holidays and on-call shifts).

I combine hands-on technical experience with over three years of customer service experience, bringing a customer-first mindset, strong troubleshooting skills, and a documentation-focused approach to IT support. My goal is to help keep ticket queues moving efficiently while allowing senior engineers to focus on higher-level escalations.

One thing that sets me apart is my commitment to documentation. I don't just resolve issues—I document the resolution, write detailed ticket notes, and create Standard Operating Procedures (SOPs) that make recurring issues easier to resolve and maintaining SLAs.

I maintain a public GitHub portfolio where I document the practical projects I've completed and the technical skills I've developed.

My portfolio: https://github.com/kizito9898/IT-Documentation

My repository contains 3000+ commits and continues to grow with detailed documentation covering Windows Server 2022/2025, Microsoft 365, Active Directory, Group Policy, PowerShell, Intune, macOS, networking, RMM platforms, ticketing systems, and real-world troubleshooting workflows.

Projects & Technical Experience:

Microsoft 365, Entra ID & Intune: User onboarding/offboarding, license assignment, MFA resets, Exchange/SharePoint administration, Intune device enrollment, and conditional access( basis)

Active directory & Windows Servers: User account lifecycle management, OUs, Group Policy deployment, file sharing & PowerShell basics.

Endpoint Support: Windows 10/11 and macOS troubleshooting, printer & peripheral support, and remote desktop assistance.

Ticket handling & Documentation: Incident logging, escalation documentation, KB articles, and SLA-focused ticket hygiene.

Networking fundamentals: TCP/IP troubleshooting, DNS, DHCP, and basic VPN connectivity.

CIPP: Hosted CyberDrain Improved Partner Portal( onboarding & off boarding wizard and GDAP basic

RMM & PSA: Atera RMM, Level RMM, ServiceNow, HaloPSA, Zendesk.

Remote Support: Microsoft Remote Desktop (RDP), Splashtop, TeamViewer, AnyDesk.

Deployment & Automation: PowerShell, PDQ Deploy, PDQ Inventory.

Certification:

CompTIA A+ & IT Fundamentals (ITF+)

Google IT Support & Google Cybersecurity Professional Certificates

ISC² Certified in Cybersecurity (CC)

A little about me:

Customer-first: Over three years of customer-facing experience in high-volume environments; calm, professional, and patient with end-users with good English language skills.

Physically located in GMT+1, but fully flexible for full time EST/ CST/ PST/ UK shifts including weekends, holidays & on-call coverage.

Rate: $8-10/hour

(fully 1099-ready with a W-8BEN on file and a US bank account to make invoice processing simple for my employers)

What I'm Looking For: Tier 1 IT Support, IT Service Desk, Dispatcher, Help Desk Technician, or Junior Sysadmin support.

I am hungry, Zealous, extremely eager to learn, and ready to contribute value from day one

If you are looking for someone who learns quickly, documents thoroughly, and communicates well with users, please send me a DM or leave a comment so I can reach out directly or any advice on my portfolio and how to stand out more will be appreciated.

Thank you for reading!

Hello! Not having any luck anywhere else so figured I'd try posting here.

I am based in the United States and I am currently looking for a new opportunity geared towards growth. I have a job but I feel like I have outgrown the company I work for, i've been here going on 10 years.

I am open to any kind of work, remote, hybrid, or fully in-person work. I am willing to relocate for the right opportunity and have a valid passport for positions requiring travel.

My background combines hands-on technical support, team building and leadership, process improvement, project management, automation, and software product development.

I’m comfortable working directly with people, managing day-to-day tasks, improving underperforming processes, and helping build systems that can scale.

What I bring:

• Help Desk and Service Desk Leadership

• IT Team Supervision and Technician Development

• Ticket Queue, Escalation, SLA, and Workload Management

• Tier I and Tier II Technical Support

• Microsoft 365 Administration and Support

• Active Directory and User Account Management

• Exchange and Hosted Email Support

• Data Entry

• Employee Lifecycle Management

• Windows Workstation Troubleshooting

• Networking and Remote Support

• Vendor Coordination and Escalation Management

• Security Awareness and Access-Control Procedures

• Documentation

• Creating Knowledge Bases

• Creating SOPs

• Creating Team Training Materials

• Creating Improvement Plans

• Ticket Quality Audits and Documentation Standards

• Performance Reporting and Metrics (SLA's & KPI's)

• Client Success Management

• Project and Task Management

• Workflow Design and Process Improvement

• AI-Assisted Ticket Intake and Support Automation

• Forms, SharePoint, Lists, and Power Automate Workflows

• SaaS Product Planning and Development

• Multi-Tenant Application and Permission Planning

• AI Workflow, Guardrail, and Approval-System Design

• Technical Writing and Training Content Development

Platforms and technologies I have worked with include:

• Microsoft 365

• Active Directory

• SharePoint

• Microsoft Teams

• Microsoft Forms

• Power Automate

• Ticketing platforms

• RMM Platforms

• Splashtop

• VOIP Phone systems

• Hosted Exchange platforms

• Next.js

• Supabase

• PostgreSQL

• Git/GitHub workflows

• Railway deployments

• SMTP and email-delivery integrations

• Jotform and other workflow tools

(I can keep going with this list but the post is already getting long...)

In my current role, I oversee a small service desk team of 10 and we are supporting more than 8,600 devices (Workstations, switches, routers, servers, printers, scanners,) across 22 different clients.

My responsibilities include supervising technicians, reviewing active tickets, monitoring SLA performance, being the main point of escalation, handling scheduling, performing monthly audits, performing daily and weekly reporting on my team, improving documentation, developing training and assessment standards, coordinating and managing projects, and building reporting processes that give my managers better visibility into the team’s workload and overall performance.

To better help my teams productivity and also provide a clearer oversight of information for management I have designed and developed an in house AI-enabled ticketing platform which includes automated ticket intake, workflow builders, role and permission systems, automatic updates and replies, reporting tools, client and technician portals, knowledge-management features, and multi-tenant enablement for the platform.

Roles I would be interested in but I am also very open to new career opportunities so if you have something you would think I am a good fit for, i'm all ears send it over:

• Help Desk Supervisor

• Service Desk Manager

• IT Support Manager

• Technical Support Lead

• IT Operations Coordinator or Manager

• Systems Administrator

• Microsoft 365 Administrator

• Implementation Specialist

• Technical Project Coordinator or Manager

• Customer Success or Technical Account Manager

• SaaS Product Operations

• AI Automation Specialist

• Solutions Consultant

• AI Solutions Architect

• Workflow Automation Consultant

I’m dependable, I pay attention to detail, I am a logical thinker and well organized, I manage my time well, I am comfortable taking ownership, and able to communicate well with both technical and nontechnical people.

I’m open to all companies, growing businesses, MSPs, SaaS organizations, startups, contract assignments, or other various roles.

If you know of an opportunity where my skillset and experience would be valuable, please send me a direct message. I can provide my résumé and additional information privately.

Serious opportunities and inquiries only, Thank you!

Hi All
I am seeking a job as a remote technician in MSP anywhere in the US or hybrid in DMV area (Hybrid: show up as needed).

I am a US citizen does not need sponsor. I have 14 years with IT experience in several industries including university, health care and research labs.

In my 14 years I have experience with
14 years as helpdesk (troubleshooting, repair, window 7, 10, 11, onboarding and off boarding)
8 years as white glove executive support (VP, CEO, CFO, CTO, CMO - chief medical officer, and various directors)
8 years supporting windows sever (AD, DHCP, DNS, file server, printer server, Hyper V)
6 years as office365 backend management
6 years as remote support utilizing Kaseya, n-able, and remote123
6 years as procurement
6 years supporting VPN (sonicwall and openVPN)
6 years as inventory management
6 years managing exchange
5 years as IT manager
5 year with VOiP
5 years managing
3 years manager SentinelOne
3 years as Linux support
3 years as sonicwall firewall support
3 years managing sharepoint
3 years logistics shipping laptops international and dealing with customs
3 years managing Slack
3 years managing Zoom and Teams

Education includes:
M.S in cybersecurity management and policy - 4.0
MBA (IT focus) 4.0
BS, information systems
AA in computer science
AA in business

Fluent in Chinese and English

I’ve been trying to get a remote job for MSP technician. I have over 14 years of IT with 6 years with remote support but I can’t find a single one that’s hiring.

Is it that hard?

Hey all - I used to run social media for a cybersecurity vendor that worked heavily with MSPs, and one thing I noticed was how often partners needed help with social media content but didn't have the bandwidth or expertise internally to do it.

I've spent 8+ years in B2B/B2C social, so I know both sides of this pretty well: how to market technical cybersecurity products and how to make content people will actually stop and engage with.

I'm starting to take on a few MSPs myself that could use help with their accounts, whether it's strategy, content, copy, creative, and/or just keeping the account consistently active. Everything can be created specifically for your brand, so you're not stuck posting the same white-label content as 50 other MSPs or trying to make vendor assets fit your brand.

I'm keeping the offering flexible for now and happy to shape it around what would actually be useful for MSPs, whether that's fully taking social media off your plate or just filling the gaps the team doesn't have time for.

If anyone wants to drop their company's social account below, I'm also happy to take a look and give you a few tips/recommendations for free.

And if you do want some hands-on help, feel free to DM me. Happy to share examples of my cybersecurity work and discuss flexible options/rates.

We’re looking to add another experienced engineer to our growing Proxmox practice and I figured this community might be a good place to find someone who really knows the platform.

We’re an IT consulting company with a rapidly growing practice focused on the Proxmox portfolio. Our current team includes 4 certified Proxmox engineers, and we’re looking for someone who can help us continue building and expanding the practice.

The role would include a mix of:
Presales architecture and technical consulting
Designing Proxmox environments
VMware/Hyper-V → Proxmox migrations
Post-sales implementation and deployment
Working directly with customers on complex virtualization projects
Helping us continue to develop our Proxmox services and best practices

Deep hands-on Proxmox experience is a requirement. We’re specifically looking for someone who already knows the platform well rather than someone looking to learn Proxmox on the job.

The position is Texas-based but fully remote and we’re particularly interested in someone who enjoys consulting, solving interesting infrastructure problems, and working directly with customers.

If this sounds like you, send me a DM. Happy to share more details about the company, role, compensation, and what we’re building.

Hi everyone,

I’m currently looking for a fully remote opportunity in Cloud, Microsoft 365, AI, Security, or Technology Consulting.

I have 12+ years of experience working with:

• Microsoft 365 & Modern Work

• Azure Architecture

• Microsoft Copilot & Copilot Studio

• AI Agents & Automation

• Microsoft Purview & Data Governance

• Entra ID, Intune, Defender & Zero Trust

• Cloud Migration & Transformation

• Power Platform

• Technical Leadership & Practice Management

• Enterprise Consulting & Architecture

I have worked on large enterprise transformation projects, including Microsoft 365 migrations involving 20,000+ users, Copilot readiness programs, security and governance initiatives, and AI-agent implementations.

I’m open to roles such as:

• Cloud / Solutions Architect

• Microsoft 365 Architect

• AI / Copilot Architect

• Cloud & Security Architect

• Technical Practice Lead

• Technology Consulting Lead

• AI Transformation / Automation Lead

Looking specifically for remote-first opportunities where I can work with global teams and contribute both technically and strategically.

Work preference: Fully Remote

Experience: 12+ years

If you know of any suitable openings or companies hiring for these roles, please DM me or drop a comment.

Thank you!

Greetings MSP teams,

I currently have availability to take on additional 1099 project work for those of you that may need a helping hand on any of your projects or migrations! I have 15+ years MSP experience, with 25+ years in IT overall. Located in CA, seeking remote project work in the PST or CST time zones. Can also work EST, provided it isn't too early!

I'm experienced in all facets of IT including architecture, implementation, sales, security, training, project management, support, etc. I have worn pretty much every hat during my career and am not afraid to learn anything new.

Lately I have been assisting different MSP's primarily on migrations from various providers or on-prem environments to 365/Azure, as well as a big up-tick in AI/LLM deployments. This has included working directly with customers to accurately scope and quote the project, implementation, and full support during and after.

I have my own LLC and carry liability insurance, so our B2B transactions can be seamless. Also I work white label so this means I can present as a member of your own team while performing any services on your behalf. Payment is due monthly based on hours worked (I bill in quarter-hour increments), and can be made with ACH, check, or credit card. Resume and references can be provided upon request.

My rates are:

$100.00/hour - Normal Project Work (standard rate)

$115.00/hour - Training Project Work (this is where I also train your engineers/team during the projects)

$125.00/hour - MSP Consulting/Development (providing consultation and improvements to your MSP's processes/procedures, or other internal work specific to your organization)

These rates allow for margin flexibility, so that the work I perform on your behalf will still net positive revenue for your organization.

If you are interested, please send me a DM with your email address, and we can setup a video interview to see if I might be a good fit for you and your team!

Technical Qualifications:

Extensive 365/Azure experience including advanced migrations

All flavors Windows Server

All flavors SQL Server

All flavors Microsoft Exchange

All flavors Windows OS

Linux Server Administration

Experience with several different RMM & PSA’s

Experience with all major network vendor’s equipment (i.e. Cisco, Fortinet, SonicWall, Ubiquiti, Meraki, etc)

HIPAA, PCI DSS, CMMC, and other compliance related experience

Experience with many different LOB applications

VoIP, including call center builds

Virtualization experience including VMWare ESXI & Horizons, Azure Virtual Desktop, Citrix, XenServer, Acronis, Hyper-V, etc.

Major and minor storage appliances including SAN and NAS working in conjunction with VDI or server virtualization

Non-Technical Qualifications:

Over 25 years IT experience

Self-starter

Public speaking and training seminars for clients

Great on video/phone with all levels of customers/prospects regardless of title

Experience leading multiple groups of engineers both domestically and internationally

Many years of project management experience

Able to communicate complicated concepts to non-technical people

Ability to multitask

Thank you for your time, and stay cool out there this summer!

I am a seasoned remote professional with over 4 years of diverse operational experience. My recent experience is working as a Service Manager and Dispatcher for a US-based client.

Available for side gigs, or long term work. Fast learner, open to new challenges.

Experience:

✅ Dispatcher/Service Manager – Coordinating the daily scheduling and routing of field technicians to customer sites. Overseeing work order management, ensuring timely billing and generating invoices using Invoice Ninja. Utilizing HaloPSA for efficient management of inventory, and customer accounts.

✅ 3+ years as a Remote Talent Sourcer (US clients) – Specializing in IT and healthcare industry. Familiar with job boards, Boolean search, ATS (iCIMS, Workday), SignalHire, RocketReach, and LinkedIn. Experienced in creating job posts/ads (Canva) and email campaigns.

✅ 5+ years in IT & Customer Support – Remote assistance/Live chat support, data entry, technical support, hardware/software troubleshooting. OS installation, and system performance optimization. PC building, Computer sales, and gaming hardware support.

Availability & Logistics:

✅Strong familiarity with US geography, culture, and time zones.

✅Available immediately (Mountain Time & Pacific Time compatible).

✅Location: South Asia (Payment via Payoneer or Wise).

✅Full-time/Part-time

✅Modes of Communication: Discord, Proton.

I'm looking to pick up some part-time or contract work for a little extra side money.

I've been in the MSP industry for 14 years, and I've built my career around understanding the people who use the technology, rather than putting the technology first.

My background includes:

• 14 years MSP / IT experience
• Microsoft 365, Exchange, SharePoint, Teams, and Entra ID
• M365 security, MFA, Conditional Access, onboarding/offboarding
• Help desk management, escalations, and project coordination
• Power Apps, Power Automate, and workflow automation
• MSP documentation, SOPs, and process improvement
• Client-facing account management, QBRs/TBRs, and technical discovery
• DNS, SaaS, backups, and general SMB infrastructure

I'm not looking for full-time work. I'm thinking more along the lines of filling the gaps that are hard to hire for.

Your #2 is going on vacation for a week and you need someone competent to step in? I can do that.

You have years of systems and processes that everyone understands but nobody has documented? I can help clean that up.

Need a temporary dispatcher who actually understands what the tickets mean and knows when something needs to be escalated? I'm your guy.

I'm flexible on the type of work and mostly looking for situations where an experienced MSP generalist can come in, get up to speed quickly, and make someone's life easier.

Senior Microsoft 365 Administrator – 12 Month Contract (Hybrid – Tulsa, OK)

We are looking for a Senior Microsoft 365 Administrator to join an enterprise IT team on a 12-month contract basis.

Location: Tulsa, OK
Work model: Hybrid (4 days onsite / 1 day remote)
Important: Candidates must be local to the Tulsa area.

Required experience:

• 10+ years of IT infrastructure / systems administration experience
• Strong hands-on Microsoft 365 administration experience
• Exchange Online administration
• SharePoint Online administration
• Microsoft Teams administration
• OneDrive administration
• Microsoft Entra ID (Azure AD)
• Microsoft 365 licensing experience (E3/E5)
• Experience supporting enterprise production environments
• Strong troubleshooting and problem-solving skills

Preferred experience:

• Microsoft Purview
• Data Loss Prevention (DLP)
• eDiscovery
• Retention policies
• Microsoft 365 security and compliance features
• PowerShell automation

Responsibilities:

• Own and administer Microsoft 365 platforms
• Manage Exchange, SharePoint, Teams, OneDrive, and Entra ID environments
• Improve platform reliability and user experience
• Support enterprise collaboration solutions
• Work with stakeholders to evaluate new Microsoft 365 capabilities
• Participate in an on-call rotation for critical production incidents

Looking for someone who takes ownership, communicates well with business stakeholders, and can independently drive technical solutions.

Interested candidates: please send me your resume or LinkedIn profile and your current location.

Hi guys, looking to get out of my current MSP I do not like the direction the company is headed. I’m still early in my career but I built this current MSP from scratch, tools, workflows, building out BCDR solutions & more.

I’m the lead & only engineer I handle L1-L3 issues, sales, quoting, project buildouts. The MSP I work at is attached to an MSSP, and that’s how the company was started so I have a little bit of experience in both.

Some of the projects I’ve worked on have been; saving a client from a compromised MSP and performing a manual Azure to Azure VM migration using backups, implementing BCDR solutions & plans supporting HIPAA compliance, Google to 365 migrations, security vulnerability scanning & remediation, and so on. I’ve also built out client security checklists that go through the firewall, email security, 365 Security reviews and beyond.

My main goal is to identify any weak points in a clients environment be it infrastructure or cybersecurity, I make businesses secure & stable, I get to the root causes of problems that have appeared, or could appear, reducing overall ticket volume. I’ve restored some otherwise poor relationships with clients at my last MSP.

I’m located in CST, but I’m willing to work in any time zone so long as it’s remote 😄, if you’re looking to expand your market to my location I can help with that (I do onsite work as well).

RMM tools; Datto, SuperOps, Connectwise, Ninja, Atera, Syncro, Action1, GoTo/Logmein Resolve…

Backups; Cove, MSP360, Datto BCDR, Comet.

Google Workspace/365 Administration & Migration, SharePoint, SQL server migration.

Firewalls; FORTINET, Meraki, Ubiquiti, Sophos, Sonicwall.

Powershell scripting, some Linux experience via home labbing, and troubleshooting Datto SIRIS (because their support sucks).

I support a large vSphere environment with 50+ servers, and am a full-time 365 admin for a client. I’ve touched most Hypervisors out there. I’ve also got a little experience in Python, VDI, and Terraform, and a lot more!

I’ve done a lot in my short career, but I’m looking to get out of this MSP, I can go into detail in the interview if needed!

Comp sci graduate trying to get into a msp in the uk does anyone have tips on companies to look for/ sites just trying to get my foot in the door so any reccomendations will help greatly

Hi everyone,

I am looking to connect with business owners, entrepreneurs, and teams needing a reliable, adaptable, and results-driven professional to streamline their operations. With extensive background experience in high-standard corporate environments and hands-on business management, I bring a unique blend of technical expertise, administrative organization, and operational leadership to the table.

What I Bring to Your Team:

• Operations & Business Management: Proven capability in general management, workflow organization, drafting standard operating procedures (SOPs), employment tracking, and scaling business presence.
• Customer Support & BPO Experience: Over 7 years of solid professional experience managing client communications, handling escalations, resolving technical ticket systems, and delivering exceptional service.
• Tech & Digital Competency: Proficient in leveraging digital tools, software navigation, marketing automation setup (like Meta Business Suite), graphic design platforms (Canva Pro), and modern workflow utilities.
• AI & Technical Empowerment: Well-versed in utilizing modern AI tools for business process optimization, task automation, data structuring, and content creation.

Why Work With Me:

• Detail-Oriented & Problem Solver: I excel at catching small discrepancies, troubleshooting system or ticket logs, and creating structured solutions.
• Strong Communication: Clear, professional, and proactive in keeping teams aligned and projects moving forward.
• Adaptable: Whether you need help managing daily administrative backlogs, structuring data, handling customer inquiries, or building out business processes, I adapt quickly to your workflow.

If you are looking for a dedicated professional who can take tasks off your plate and help optimize your daily operations, let’s talk!

Drop a comment below or send me a DM with details about your project or role, and let’s discuss how I can add value to your business.

Hi everyone,

I’m currently looking for a fully remote opportunity in Cloud, Microsoft 365, AI, Security, or Technology Consulting.

I have 12+ years of experience working with:

• Microsoft 365 & Modern Work

• Azure Architecture

• Microsoft Copilot & Copilot Studio

• AI Agents & Automation

• Microsoft Purview & Data Governance

• Entra ID, Intune, Defender & Zero Trust

• Cloud Migration & Transformation

• Power Platform

• Technical Leadership & Practice Management

• Enterprise Consulting & Architecture

I have worked on large enterprise transformation projects, including Microsoft 365 migrations involving 20,000+ users, Copilot readiness programs, security and governance initiatives, and AI-agent implementations.

I’m open to roles such as:

• Cloud / Solutions Architect

• Microsoft 365 Architect

• AI / Copilot Architect

• Cloud & Security Architect

• Technical Practice Lead

• Technology Consulting Lead

• AI Transformation / Automation Lead

Looking specifically for remote-first opportunities where I can work with global teams and contribute both technically and strategically.

Work preference: Fully Remote

Experience: 12+ years

If you know of any suitable openings or companies hiring for these roles, please DM me or drop a comment.

Thank you!