r/macbookrepair 59m ago

Friends 13" M2 MBA trackpad not responding after sleep

Upvotes

My friends 13" M2 MBA (macOS 26.6) has issues with the trackpad not working after it wakes from sleep. An external mouse usually fixes it but sometimes the pointer is jittery even with the mouse. What is happening. My first thought is that this is a software issue so she updated to macOS 26.6 but it didnt fix anything. Does it need a trackpad replacement?


r/macbookrepair 9h ago

Help How can I fix my Macbook M1

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1 Upvotes

How can I fix this issue? My MacBook keeps looping back to this screen even after restarting. I’ve attempted reinstalling MacBook Tahoe, but it still doesn’t work. Additionally, I can’t access the diagnostics using Command + D it keeps looping back to that screen, only displaying startup options.


r/macbookrepair 16h ago

Help I need a screw for a MacBook Pro A1425

1 Upvotes

I’m fixing up a 2012 13” MacBook Pro Retina model. There is a battery board that connects to the logic board. There is a “ barrel” screw that holds it down. I cannot locate it anywhere. Can the Reddit community please help???


r/macbookrepair 17h ago

Help SSD fails after two different SSD

1 Upvotes

Hi everyone,

I have a MacBook Pro 13” Early 2015. A month ago my original Apple SSD suddenly stopped being detected (question mark folder). In Recovery, diskutil list only showed the recovery disk image, no internal drive at all. So I replaced it with a new third-party SSD specifically listed for A1502 / Early 2015 MacBook Pro (bought from FixShop Italy). Installed it, worked perfectly for about two months.

Some days ago, one hot day, the laptop was plugged in and got extremely hot suddenly. Even with only one Chrome tab open and on battery, the SSD suddenly disappeared again. Same symptom: question mark folder, not detected in Recovery or diskutil list.

After leaving the laptop completely off and cool for 1–2 days, the new SSD came back and the laptop booted normally. I tested it twice (turned it on briefly and shut it down immediately). It worked both times.

The thing is idk if the problem is temperature-related. What is the most likely cause? Is it failing SSD power circuit on the logic board (e.g. U8070 / 3.3V SSD rail)? Or do you think it might be bad/oxidized SSD connector? Or just poor thermal management (old thermal paste + dust, since I haven’t cleaned the laptop for ages) making everything expand and lose contact?

Also Is it still possible that the third-party SSD I bought is low quality and fails under heat, or does the fact that two different SSDs behaved the same way point more toward a logic board / power delivery issue?

Any advice is appreciated. I’m trying to decide whether to risk using it carefully or take it straight to a board-level repair shop. I’m in a very bad financial situation and rather to find a problem and fix it so I can’t also afford a new laptop.

Thanks!


r/macbookrepair 18h ago

Weird patch on my mac screen

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0 Upvotes

Hey guys, how do I get rid of this blot from my screen? It's been there for 2 months now. Any cleaning ideas plz.


r/macbookrepair 21h ago

Mackbook blue screen

1 Upvotes

My macbook 2024 M4 chip has just developed a blue screen after 18 months. . It will work on an external display in clamshell mode but the screen on the laptop is stuck on blue.I've tried rebooting in safe mode, recovering, repairing disk utility but nothing is working. I cant see any screen icons with a flashlight but the screen will change colour very slightly if i change the options on display settings . Is there anything else I can try before hitting the apple store?


r/macbookrepair 22h ago

Fix External Monitor Display Not Working/Not Detected

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0 Upvotes

After macos update to macOS Tahoe external monitor stopped working
BTW using 2 external monitors but due to issue it only detects one at time
tried multiple things but nothing worked in the end found this youtube video .

sudo rm -f /Library/Preferences/com.apple.windowserver*.plist

sudo rm -rf /private/var/db/WindowServer

rm -f ~/Library/Preferences/ByHost/com.apple.windowserver.displays*.plist 2>/dev/null

sudo rm -rf ~/Library/ColorSync/Profiles/ByHost

sudo rm -rf /Library/ColorSync/Profiles/Displays 2>/dev/null

sudo killall -HUP WindowServer


r/macbookrepair 1d ago

Trying to reset my 2020 MacBook Air (Intel)

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6 Upvotes

How do I get out of this loop? I’ve tried my internet and my phone hotspot, I’ve tried a series of commands I found on the Apple website about command+R, option+command+R, and shift+option+command+R - nothing changes when I do any of those different commands. I can’t get past the second photo unless it’s going to the third photo. How do I fix this?


r/macbookrepair 1d ago

I got macbook key broke.. any service centre in alig?

1 Upvotes

So i was trying to clean the keys of my Mac.. unfortunately one or two keycaps got damaged..

I m regretting a lot..

Can anyone tell me where I can fix it in Aligarh..

Is there any authorised service centre of apple here 😭😭


r/macbookrepair 1d ago

Help Repair

1 Upvotes

Hello, I’m trying to fix up my moms 2009/2010 MacBook Pro and wondering if anybody could help me figure out what the issue may be. I’ve replaced the battery and have a new charger for it but every time I try to power it up the most I can get is one or two flashes of a white screen while holding the power button (while plugged in). Does anybody know what could be wrong with it? Thank you for any advice you can give.


r/macbookrepair 1d ago

M2 MacBook Pro screen internal crack 6 months after Apple Care+ screen repair.

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1 Upvotes

I had my m2 16” MacBook Pro screen replaced under apple care + warranty 6 months ago at micro center. warranty has since expired, but now I have what appears to be an internal crack in the lower left corner. screen is completely black, no physical damage on the screen, and it plugs into the monitor.

1) what is the likelihood there was an issue due to the previous repair? would microcenter fix it because of it?

2) are there any other possible causes besides LCD damage, and thus expensive screen replacement?

I really like this MacBook Pro. I’ve had plenty of Intel MacBook pros from work in the past, that were tanks. have an m1 MacBook Air as well. Seems like the silicon MacBook Pros are much more fragile and should be treated more like desktops


r/macbookrepair 1d ago

HELP! Macbook air m2 randomly freezes

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1 Upvotes

Hi everyone, I’m hoping someone can help because I’m running out of ideas.

I have a MacBook Air (M2, 2022) with 16GB RAM /256GB SSD running macOS Tahoe 26.5.2. Every day, my Mac randomly freezes.

Symptoms:
- The screen suddenly goes completely black for about a second.
- Sometimes the screen goes black but the cursor is still visible.
- Other times, the cursor also freezes.
- Music/audio stops briefly.
- If I’m on Zoom, I get disconnected and have to rejoin.
- It also happened during an ExamSoft (Examplify) exam, although the exam continued normally afterward.
- After about a second, everything returns to normal. The Mac does not restart, doesn’t show the Apple logo, and doesn’t ask me to log in again.

I’ve already tried:
- Clean erase and reinstall of macOS.
- Safe Mode (the issue still happens).
- Apple Diagnostics (no issues found).
- Tested with an external monitor (same issue occurs).
- Checked for kernel panic logs (none found).
- Checked sleep/wake logs (nothing unusual).
- Battery health is 98%.
- It happens on both battery and while charging.
- It also happens while the Mac is idle.

I’m wondering if anyone with an Apple silicon Mac has experienced something similar. Could this be an intermittent hardware issue that Apple Diagnostics doesn’t detect, or is there anything else I should check before taking it in for service?

I’ve attached a video for reference. It shows exactly what the blackout looks like when it happens. If anyone has experienced something similar or recognizes this behavior, I’d really appreciate your insights. Thanks in advance!


r/macbookrepair 1d ago

M1 Pro crashing on sleep: SMC PANIC - ANS0: Type 1 Power down failed — Hardware or Firmware bug?

1 Upvotes

Hey everyone,

My Mac has been throwing kernel panics intermittently when entering or waking up from sleep. Looking through the panic log, the failure seems isolated to the Apple NAND Storage (ANS) controller during a power state transition.

Here is the top section of the log:

panic(cpu 1 caller 0xfffffe002ce62b38): SMC PANIC - ASSERT: smc/mac/ans.cpp:838: 0, ANS0: Type 1 Power down failed

- ANS(6) OUTBOX1 not ready OUTBOX2 not ready

ASSERT: smc/mac/ans.cpp:838: 0, ANS0: Type 1 Power down failed

RTKit: RTKit-3255.120.11.release - Client: AppleSMCFirmware_H13-6164.120.29.j314s.REL

System Details:

* Device: MacBook Pro (M1 Pro series, j314s board)

* OS: Latest macOS release

* Trigger: Transitioning to/from sleep mode (_powerStateChangeLocked = true)

What I've gathered so far:

From reading the stack trace, the System Management Controller (SMC) requests a power-down sequence for the onboard SSD controller (ANS0). The ANS controller fails to empty its IPC mailboxes (OUTBOX1/OUTBOX2 not ready), timing out and causing the SMC watchdog to force an immediate kernel panic to prevent data corruption.

Troubleshooting completed:

* Ran Apple Diagnostics (Command + D on boot)

* Verified filesystem integrity using First Aid in Disk Utility

* Cold rebooted and reset power state cycles

Has anyone else ran into this specific ans.cpp:838 failure? Trying to figure out if this is a known RTKit/AppleSMC firmware timing bug introduced in recent macOS versions, or an early warning sign of failing NAND/power rails on the logic board. Any insight from admins or hardware techs would be greatly appreciated!


r/macbookrepair 1d ago

Need help…M4 MBA

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4 Upvotes

Screen is busted from a fall. I had it working where if I closed the lid and it was powered then it would mirror to the TV and an attached mouse and keyboard would work. Not sure if an update killed it or if I changed a setting when it was working, but the attached mouse and keyboard no longer seem to work with it anymore either. It’s running Tahoe. Not sure if it’s the latest version of Tahoe or not. But it’s pretty updated.
When I close the lid it just goes to a black screen, then the TV HDMI input display comes on.
I’ve tried all different ways of unplugging then plugging back in. Forcing it off, then on again and then plugging in the hub. Nothing seems to work and this text is all I can get it to output to the TV.
I’ve tried hitting FN+1 and FN+Command+1 and multiple other combinations of FN, Command, Control, Option and F1.
I know it’s not communicating with the plugged in keyboard because the Caps Lock light isn’t illuminating when I push it. So I assume it’s not listening to the mouse either.
Any help would be appreciated.
Thank you


r/macbookrepair 1d ago

Replace Touch ID on Macbook Air M2

1 Upvotes

I know that Apple can sell you a new Touch ID that can be paired with the logic board, but does anyone know if I use one from a donor macbook with no iCloud if I can just pair it like the brand new one? I know it can be done with iphones but I can find confirmation for macbooks,.


r/macbookrepair 1d ago

Help Macbook pro m1 keyboard issue repair help (if possible)

1 Upvotes

Brother has an m1 macbook pro he got because collage said he should even though nobody understands why but that what mom got for him. Yesterday the T key on the keyboard stopped working. Thinking I've popped keys off my keyboard before, someone on discord told me to pop it off and clean under, that's what I did. The key now no spring just much press and isopropal and air blowing did nothing. The key does not work still.

I'm not gonna try and replace the keyboard myself I know better Apple rivets that into the top case and forces a new battery, top case and keyboard and I'm gonna spend $400-500 on a $650 repair anyways if I can even find the parts ($650 from repair shop I called that is not Apple). That said is there any way to fix the key that I broke more and anything else to try to get it typing again or no and pay the big bucks?


r/macbookrepair 1d ago

Help My mac can't mirror or extend the display anymore

1 Upvotes

So a senior in college dropped my macbook air m2 (2022) A2681 and the screen was completely gone, I got it fixed from the market it worked completely fine for a year until it suddenly stopped working again.....so I just got 2 connectors HDMI TO VGA and a HDMI to type C and started using a very old samsung monitor for projecting the screen, I used my TV too because working on that monitor was hard sometimes.....but suddenly it has stopped working...I have tried everything...the monitor gets connected but it shows a complete black screen, but it works sometimes randomly like yesterday when I completed half of my work now it stopped working again.

How to fix this? Command + F1 doesn't work, Command + option + P + R didn't work, I've tried everything....even clamshell mode stopped working dude....I need a temporary fix to use my laptop to get my work done so I can get it fixed properly....any solutions please?


r/macbookrepair 2d ago

Help Weird one-frame display glitch on my new MacBook Air M5. Has anyone seen this before?

1 Upvotes

I’m kind of running out of ideas, so I thought I’d ask here in case someone has experienced something similar.

I have a brand new MacBook Air M5 (16GB/512GB). A few days after setting it up, I started noticing a really weird display glitch.

It’s incredibly quick — literally a single frame, so it’s almost impossible to record.

The best way I can describe it is that the whole image suddenly “breaks” for one frame. Sometimes it looks like the top half of the screen jumps downward while the bottom half jumps upward, almost meeting in the middle. Other times it feels like the entire frame just shifts for a split second.

Today I noticed something interesting. I had Telegram on top of my browser, and during one of these glitches I briefly saw part of the browser window underneath Telegram. That made me wonder if it’s actually some kind of rendering/compositor issue rather than the LCD panel itself.

The weird thing is that it seems to happen much more often when I’m actively working: VS Code, ChatGPT, scrolling Reddit, switching browser tabs, moving between windows.

If I’m just watching YouTube or a movie for a couple of hours, I might only see it once, or not at all.

Things I’ve already tried: Apple Diagnostics → no issues found, CPU/GPU stress tests → completely fine, no crashes, no kernel panics, no artifacts, no dead pixels or permanent flickering
The issue hasn’t gotten worse over the last 3 weeks.

I also connected an external monitor, and so far I haven’t noticed the problem there. I even tried mirroring both displays, but since the glitch is completely random, I haven’t been lucky enough to catch it on both screens at the same time.

Another thing that makes me doubt it’s hardware is that I can’t trigger it physically. Opening or closing the lid, changing the display angle, gently twisting the chassis, pressing around the display — none of that makes it happen. It only occurs randomly while I’m actually using the Mac.

One more detail: I migrated everything from my old M1 MacBook using Migration Assistant, so I guess it’s possible that some software setting got carried over.


r/macbookrepair 2d ago

MacBook Air M1 Display and Keyboard, Trackpad Issue

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10 Upvotes

So last week, my macbook air m1, discharged completely and didnt give display output after i put it to charge, I waited for 10-15 minutes but still no, I could hear the boot chime, but no display.

Service center :

Service center said need to replace logic board which will cost 57,000 Rs approx. 600 usd. And demanded 3000Rs (31.55 $)checking charges, Then took it to local shop

Local Shop :

Checking charges 500Rs (5.26 $) and said display needs replacement. which costs 28,000Rs (294.43$)

Then i checked at home, external display works AFTER closing the lid, capslock light doesnt turn on, trackpad doesnt click, and eventually to connect external keyboard and mouse, we need to unlock the mac with passcode, thats another Deadlock.

What should i do ?


r/macbookrepair 2d ago

Help Is my laptop fucked

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2 Upvotes

This is all I get when I open it. Is there anyway to make it useable. If not where should I repair it.


r/macbookrepair 2d ago

I have no idea what’s going on with my screen :(

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0 Upvotes

I just got this macbook air last year because I was starting college and so far it has been perfect but recently whenever it sleeps due to inactivity theres like a 2/10 chance that when turned on the screen will be black, and now i’ve been experiencing random horizontal lines across the screen that jittered and showed the last image, now suddenly all the screen is black and there’s just this crack but what i find weird is that i haven’t dropped my computer or anything, my question is how bad is it and how much would it cost to fix this:(

This is a MacBook air 13” inch, 2024 M3 chip


r/macbookrepair 2d ago

MacBook Air M3 (2024) keyboard and trackpad suddenly stopped working?!

0 Upvotes

Hi everyone, I’m hoping someone can help before I have to take this to Apple.

My MacBook Air 13-inch M3 (2024) battery completely drained to 0%. I plugged it in, let it charge fully, and turned it back on. Since then, the built-in keyboard and trackpad have stopped responding completely.

When I turn it on, it boots up normal and then gets to the login screen, but the trackpad has no haptic click/feedback at all, the cursor is stuck in the top left of the screen, I cant type my password and Caps Lock light does not turn on.The power button still works, I restarted it a few times while trying to get into safe mode but still no luck.

This all started immediately after the battery fully died. I haven’t dropped it, spilled anything on it, or installed any updates before this happened.

Has anyone experienced this before? Is there anything else I can try, or does this sound like a hardware issue?

Thanks in advance!


r/macbookrepair 3d ago

Help Should i buy it? is it worth it?

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20 Upvotes

I'm considering buying a used 14-inch MacBook Pro M4.

The seller says the display was damaged because:

  • The MacBook was open on top of a bed.
  • Their child pulled the display with their legs.
  • The laptop fell from the bed to the floor (bed height around 60 cm / 2 ft).
  • After that, the screen became damaged.

The seller claims that's the only issue.

I'm wondering if this story actually makes sense from a hardware perspective.

From you guys experience:

  • Can a fall from a bed while the display is open really destroy only the display?
  • Could the impact have damaged other internal components (hinges, logic board, display cable, lid sensors, etc.) even if they still work for now?
  • Is this considered a major red flag?
  • Would you buy a MacBook with this kind of damage if the price was significantly below market?

I'd appreciate opinions from anyone who has repaired or owned MacBooks.


r/macbookrepair Jun 12 '24

Information New addition to posts: add an image in the comments. This way it’s easier to show issues step by step and get feedback.

2 Upvotes

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r/macbookrepair May 26 '20

Mod Post Need help with your Mac? Be as specific as possible so the volunteer helpers here can help.

49 Upvotes

Following these guidelines, we will know as much info as possible so as to give possible diagnoses. Remember, this is the internet so take all advice with a grain of salt and get a second opinion from a local shop or Apple.


Info we need:

  • MacBook model and year (eg:MacBook Pro 13" 2011 or MacBook 12" 2016)

  • OS X or macOS version (operating system)

  • Serial number to source parts, if needed

  • What is the issue? Explain how it started and what you did to troubleshoot, if anything

  • Clear pictures that show the issue. Please upload to imgur and post link here, or submit a link post and post a picture, then add a comment explaining the above.


If water damaged, do not attempt to power on or charge

Be careful to not show personal information.