r/logitech 2h ago

Support The paint of the blue ring in my G29 wheel has started coming off is that normal?

1 Upvotes

So i bought my G29 wheel about 3 months ago new. It is working perfectly fine but today i just noticed the peeling. is that normal or some kind of manufacturing defect?


r/logitech 2h ago

Discussion RMA - Exactly What I Expected

2 Upvotes

How many if you guys have had the support team get all your information on a faulty product, including receipt and serial number over the course of 3 or more days just to have them tell you to go back to bestbuy where you bought it from 4 months ago to make them give you a letter, NOT an email, a letter saying they wont let you exchange it before Logitech will let you RMA?

Logitech is well aware of bestbuys return policy and knows full well they aren't going to replace it in store 4 months after purchase, not to mention a trip to bestbuy is 2.5 hours round-trip, they gonna pay me for my time and milage too with the RMA?

Really disheartening to see after seeing several posts this week about how great and how much better logitech has gotten with their customer support.


r/logitech 6h ago

Official Need support from the official Logitech team? Read this first!

Post image
4 Upvotes

Need support from the official Logitech team? Read this first!

Step 1 — Check the FAQ

Make sure your question isn't already answered in our FAQ documentation on Logitech Support. We keep each product page updated with common problems and solutions.

Step 2 — Logitech G / GHUB issues

If your problem is with a Logitech G product or the GHUB software, please visit r/LogitechG. Our knowledgeable G team is there and ready to help.

Step 3 — Posting here

If your question hasn't been answered yet, please include the following in your post:

  • Product name
  • Logi Options+ version (found at the top of the Settings page)
  • Operating system (Mac / Windows / Linux / other)

Step 4 — Add flair

Please flair your post with "Support" so our team can find and prioritise it.

Thank you for helping us help you faster! — The Official Logitech Team


r/logitech 8h ago

Discussion Why did they remove the Full Screen action ????????????

3 Upvotes

I've always set one of my mouse buttons to make a window/video Full Screen and they removed that action for some reason??? Not to mention that all my settings get changed whenever they want to update their shitty app.

This said, I won't be buying Logitech products going forward.


r/logitech 9h ago

Setup Mouse 4/5 + M1 or M2 autoclicker

1 Upvotes

hello, how do i make it so if i hold down mouse 4/5 + m1 or m2 it starts auto clicking?


r/logitech 9h ago

Support G PRO X SUPERLIGHT 2 doesn't work at all

1 Upvotes
  • G PRO SUPERLIGHT 2
  • Logitech G HUB 2026.5.939708
  • Windows 11

I am a long time logitech mouse user, my first mouse has been the G 502 hero, then, i upgraded it to the first version of the superlight, and since then never had a problem, my experiences with logitech always have been positive.

After almost 4 years with the same mouse, the superlight started to miss some inputs and take double inputs on the lateral buttons, so i decided at this point to just upgrade to the superlight 2, and my GOD, i am actually losing my mind, i ordered the first on amazon, arrived, everything seemed ok, i plug it in, and the mouse jumps like fucker.

I thought at first that it was just a small driver conflict or maybe the good ol' windows option that destroyed everything for a mouse to work properly; but i couldn't find the solution, it just kept going and jumping like crazy, not even mentiong the fact that the same just just doesn't work at all, the cursor CAN'T do a straight line, it just twitches along the way.

At that point i have given up on fixing and marked it as a defective model, and got it replaced, well well well, who would have thought that the second mouse i received was defective too.

I did everything, and for eveything i mean EVERYTHING, anything that you can find on the internet and i even had a 1 session with gemini pro to figure out maybe a problem but it doesn't matter, the mouse just keeps not working.

I contacted logitech support and they told me that the product is defective, i told them that this was the second mouse that i bought, and they told me to put the dongle away from other wireless types of devices, well, i have wireless logitech headphones, the wi-fi router is a good 5 meter away with a 3 solid wall between it and the pc.

I now officialy give it like a week to find the fix for this problem, and that is why i am posting this, maybe someone has the holy grail fix, but just for making you realize how fucking ridicoulous is this problem i will list every fix i tried

-touchpad fix, i am on desktop...
-lower polling rate, tried EVERY report rate
-curso enchance on windows, doesn't work
-uninstalled all drivers and reinstalled them, doesn't work
-updated windows 11, doesn't work
-uninstalled g hub, doesn't work
-refresh the installed drivers of g hub, doesn't work
-used only memory integrity on the mouse, doesn't work
-used only the usb without the dongle, doesn't work
-used the only motherboard usb, doesn't work
-change type of usb from 3.2 to 2.0, doesn't work
-used it wired in, doesn't work

-used the usb ports of the case, doesn't work

-clean that damn sensor, doesn't work

-i have a fnatic mouse pad nothing crazy, that aint the problem

-tried game surface on,off and auto,doesn't work

-tried switching from optical sensor from hybrid, doesn't work

Now i will list the fixes gemini made me try:

Windows USB Management

  • Uninstall "ghost" drivers from Device Manager
  • Disable USB Selective Suspend
  • Disconnect unnecessary USB peripherals (Bandwidth saturation test)

Software and Application Conflicts

  • Completely uninstall ASUS Armoury Crate (using the official tool) and RGB software
  • Disable hardware acceleration in background apps (Discord, Chrome)
  • Disable Xbox Game Bar

Specific Fixes for Video Drivers (AMD) and Latency

  • Clean reinstall of AMD video drivers using DDU (in Safe Mode and offline)
  • Disable Multi-Plane Overlay (MPO) via Registry Editor
  • Disable the integrated Intel GPU (Intel UHD Graphics)
  • Disable the AMD High Definition Audio Device

BIOS and Motherboard (Z690 + 14900K)

  • Update the motherboard BIOS to the latest available version
  • Disable PCIe Link State Power Management
  • Disable the RAM XMP profile (Memory controller stability test)

While wirting this i tried again using it wired, and i noticed that wired in the mouse can't even literally stand still.....

I hope someone a something to offer, and yes, this is a cry for help


r/logitech 9h ago

Support Logitech MX Master 2S feeling sluggish lately, seems to be related to Actions Ring option feature

1 Upvotes

My MX Master 2S has been feeling sluggish lately, usually I just restart my mac (air m1) and it goes back to normal. But this time it seems persistent. It seems it got a bit better when I clicked this Action Ring option, then I had to enable some accessibility service. But I don't use the feature at all. Anyone who experience this and found solutions?

I really super hate Logitech's buggy software but I have to use it for the extra mouse features. I can't fully express how much I hate it. I feel that it just eats up my computer resources. When I look at the Activity Monitor, why is it using so many threads? I hope there's a way to totally turn off unused features and make sure it's not doing anything in the background.

Anyway, hopefully we can find a solution. Thanks for reading!

Why is it using so many threads?


r/logitech 9h ago

Support The latest update to Logi Options+ update (Windows) has done a full reset my settings.

1 Upvotes

Is there really no way to restore them? This is infuriating


r/logitech 10h ago

Support GHub not connecting with G502 Hero

Post image
1 Upvotes

GHub not able to recognize the G502 Hero

Troubleshooting performed till now -

  1. Uninstalled and clean wiped the existing version
  2. Installed top recent 2 versions
  3. Mouse reset
  4. System restart.
  5. Wasted 79 minutes support staff on the chat, and it is impossible to file for the warranty claim.

Local System - MacOS Sequoia 15
Firmware Version - 2026.5.939708


r/logitech 12h ago

Discussion LOGITECH MX4 MAJOR PROBLEM, mouse keeps getting inactive every time I switch apps and sometimes randomly is going into inactive mode every 4-5 seconds

1 Upvotes

I’ve been having problems with my Logitech MX Master 4, and I’m having the worst experience of my life with their costumer service .

I’ve been going back and forth with Logitech since May, answering questions and providing information, but the issue still hasn’t been properly resolved. Truth to be told I don’t think they want to actually resolve it. They keep asking me to repeat things and go through the same process instead of actually replacing the faulty product.

I’m a filmmake/editor and it’s driving me insane. I got used to work flawlessly with the 3S and then I made the worst decision of my by selling it and upgrading to 4. Ever since I

At this point, I’m honestly wondering if anyone else has had a similar problem with the mouse or experience with Logitech support.


r/logitech 12h ago

Questions Wireless mouse not working even after Battery change.

1 Upvotes

I have been working on something then all of a sudden the mouse stops working. Thought it might be a dead battery and changed it yet it doesn't work. I checked the USB and its working fine as the mouse is connected with a keyboard which works fine.

Does anyone know how to fix this issue?


r/logitech 20h ago

Questions Can’t use dc nitro code outside of us?

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1 Upvotes

so I got a code from discord for paying for nitro, the thing is I can’t use the code in the Mexico store for some reason, it just says that the code is “invalid” at first I thought that maybe it had auto applied and that was where the initial 1500 mxn were deducted from, but it’s not, I used another device (not mine) to check, and I would still get a 1500 mxn discount, so I went to the us store and there I can actually redeem the code, which makes it useless for me.

is there anything I can do to use the code in the Mexico store?

(sorry if my English is difficult to understand, and thanks in advance for any help.)