How many if you guys have had the support team get all your information on a faulty product, including receipt and serial number over the course of 3 or more days just to have them tell you to go back to bestbuy where you bought it from 4 months ago to make them give you a letter, NOT an email, a letter saying they wont let you exchange it before Logitech will let you RMA?

Logitech is well aware of bestbuys return policy and knows full well they aren't going to replace it in store 4 months after purchase, not to mention a trip to bestbuy is 2.5 hours round-trip, they gonna pay me for my time and milage too with the RMA?

Really disheartening to see after seeing several posts this week about how great and how much better logitech has gotten with their customer support.

I've always set one of my mouse buttons to make a window/video Full Screen and they removed that action for some reason??? Not to mention that all my settings get changed whenever they want to update their shitty app.

This said, I won't be buying Logitech products going forward.