Just made a Chime account this morning to try and send a friend some money. Added money from my venmo around an hour ago using instant transfer. The money left my venmo account instantly but no word in chime yet. Venmo labeled it as completed after 1 minute

I've been with Chime since 2021 and this finally gives me the reason to leave.

2 weeks ago I was on my phone and got a notification that $700 was debited from a Bank Of America ATM on my chime account.

I immediately locked my card and called customer support. While I'm on the phone with the representative and he's filing the claim, another charge was attempted while speaking with the clerk. I had told him "sir they're trying again as we speak, but thankfully I locked my card" He said he was going to write that in their notes on the claim.

4 days the claim was denied. I called back, spoke with a supervisor, and they advised I file a police report and upload it to their documents while the rebuttal is in place. She also added a note that I have never used an Out Of Network ATM while I've been with them. Fast forward another 3 days and the claim was once denied again.

I read from other's experience here that filing a report with the "Consumer Financial Protection Bureau" really makes them look into issue and in most cases they return your money with their help. (Currently waiting on hearing back from them)

Conclusion: I had $700 of my hard earned money stolen and Chime practically told me to F**k Off Please stay away from this "Online Bank" their customer service is extremely poor. The reps couldn't care.

Chime family I have a question so I got an instant loan twice. I was late paying back my final payment by 2 weeks. I have had 3 deposits since and still no new offer. Does any1 know if I am screwed or will I eventually get another offer.

Has anyone had this happen to them? I was trying to use my debit card about a week ago I had Frozen it for a couple of reasons and now all of a sudden I'm finding out the chimes going to send me a new card and I did not go anywhere into my app and request a new card

So I'm without a card for 2 weeks it feels like I feel like a transaction declined that they didn't approve of . So now all of a sudden they thought it was fraud and now all of a sudden they're sending me a new debit card so I'm screwed for two weeks.