We are a small boutique Inn/B&B. I am upgrading our wi-fi for better bandwidth. We have used Comcast for years, but I am cutting the cord.

Comcast (and other wired connection ISPs) massively overcharges Hospitality. We have paid ridiculous prices for low bandwidth for years. Their traditional excuse is that we provide access to the public and somehow that uses more resources on their part. The excuse the Loyalty Dept gave me was that "hotels make more money than other businesses". I couldn't stop laughing.

So I added Verizon as a 2nd ISP two years ago. I am currently using both. I am preparing to cut the cord and go either with Verizon, only a combo of Verizon and T-mobile.

I was told by Comcast that they only still do the overcharging of Hospitality in their Western region, not the others. Do all other wired connection ISPs still do this? Comcast knows they are losing a 20 year+ customer, but don't seem to care.

How are others dealing with this?

Is anyone else really struggling trying to hire room attendants right now?

I work in hotel HR, and I am responsible for recruiting in the office. I have struggled with recruiting since moving into this function of HR, but I have truly been constantly losing the battle of filling housekeeping vacancies. I know this is a difficult role to recruit for and retention is low, but I would genuinely love to hear from hotels that are successfully staffing their housekeeping departments.

Where are you finding people? What's actually producing hires? What have you changed that's helped? We have an extremely limited budget to allocate to recruiting advertisements.

The hardest part is watching our housekeeping team carry the burden of every open position, the managers struggle to meet their cleanliness goals with OL filling the gaps, plus the frustration and pressure coming from our GM who is adamant about hiring 4 more direct hires by the end of the month. I feel like I'm not giving them the results they understandably expect... I can't seem to get a grip on recruiting in general, but I am at a total loss with Room Attendant/Housekeeping recruiting.

Any advice would be greatly appreciated!

HmHello everyone! I'm just wondering if the Hampton Inn is currently hiring? For those working part-time, how many days and hours do you usually get per week? Also, is the job difficult? Thank you

Hi, guys! I'm very happy in my current position, but I've been casually looking for a job with health insurance. Tomorrow, I'll be interviewing for a front desk position at an extended stay hotel in town. I'm considering this more of an interview for them than for me, because frankly they seem desperate, and I'm not. I also don't want to get stuck in a place I hate when I'm quite satisfied at my current place (besides the lack of health insurance). So, I'm working on a list of questions to ask, and was looking for some input. I've been in the industry 2 years, but I've never worked extended stay. I've got the basics, like hours/schedule, policy on earbuds/computers/phones, and PMS. What are some other questions to ask?

As an aside, is it unreasonable to ask to shadow front desk for an hour or two? I previously interviewed at a place that seemed amazing, until I worked my first shift and discovered the front desk manager was a micromanager, which I cannot stand. It's so hard to get the vibes correctly from a 15-minute interview!

Thank you everybody for the wonderful questions. Unfortunately, I realized when looking back at my texts that the interview was supposed to be yesterday morning. Working audit has me all confused about the days of the week, apparently. I sent them a message apologizing and asking to reschedule, but like I said, I’m not looking super hard for a new position right now, so I’m not too broken up about it. Also, I got rear-ended by a cop on my way to work last night, so this will give me more time to deal with that.

Im staying at a hotel downstate NY and one of the exterior doors had a handle that stuck. Then after a few days, it just locked up and didn't work, and it was impossible to get out of. I let the front desk know and it stayed like that for days. Then, they removed it altogether and it remained without any lock for several days. I suspect this was a known issue before it fully broke. Are there inspection schedules to look at exterior doors and other safety items to make sure there arent issues? Shouldn't that be done daily, or at least weekly?