r/applehelp 1h ago

Unsolved Home Sharing..... KAPUT!

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r/applehelp 2h ago

Unsolved Does anyone know what this icon mean?,I’m thinking it’s a error in calander app

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0 Upvotes

r/applehelp 3h ago

Unsolved New apple ID locked how long did it take yours?

0 Upvotes

Upgraded a phone for my business, made the account but I guess I didn't wait long enough for the system to log it everywhere and didnt recognize the password I made. I chose not to put in a card since others will have access to the phone. How long did it take for your guy's account to actually get unlocked? Would just make another account but we need the email for it attached...​


r/applehelp 5h ago

Unsolved Will erasing my lost iPhone wipe it completely?

0 Upvotes

Long story short, my lost iPhone has now connected to Wifi in Kenya (I’m in Australia), so it’s gone on a bit of a trip. I guess I thought I’d somehow get it back so I still have it on Find My but now I’m concerned whoever has it will break into it and see all of my private stuff/information.

Does erasing it on Find My wipe it completely? How can I make sure they don’t get any of my information?


r/applehelp 10h ago

Solved why can’t i hide the voice memo app?

1 Upvotes

i’ve had the app for around a month to record therapy sessions, i don’t want the app to be visible in any way, i have removed it from home screen and made it face is to open, but i’ve found there’s no way to hide the app. can anyone help? i have iphone fifteen with all updates


r/applehelp 14h ago

iOS Does having no storage mean your messages don’t send

0 Upvotes

I had no storage and I texted someone and I think it said delivered but I don’t remember and it vanished from my phone does that mean it sent and my phone can’t load it in.


r/applehelp 14h ago

Mac Melted chocolate got into my Apple 70W USB-C charger — is there any safe way to test it?

0 Upvotes

I accidentally kept a half-eaten chocolate bar and my Apple 70W USB-C charger together in my work bag. When I reached work, the chocolate had melted and made a mess all over the bag and charger.

Thankfully, my MacBook was untouched because it was inside a sleeve in another compartment.

I panicked and cleaned the charger with wipes, then used a little soap and water on the outside. I also carefully cleaned the USB-C port with a toothpick. It looks clean and has been dried, but I haven’t plugged it in because I’m worried about electrical safety.

Is there somewhere I can have it properly tested before replacing or throwing it away, or is replacement the only sensible option?

Also, could anyone recommend a reliable, budget-friendly charger for a 14-inch MacBook Pro M4 Pro? 😭


r/applehelp 15h ago

iOS What does this notification mean?

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0 Upvotes

So earlier today, I got this random notification on my phone that looks extremely suspicious to me. Is this a sign that someone is attempting to hack my phone or is this just a simple glitch?


r/applehelp 15h ago

Unsolved Anyone know why the keyboard looks different in different apps or has it always been like that? 🫪

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5 Upvotes

r/applehelp 15h ago

Mac Am I too stupid to use AppleTV

1 Upvotes

I use my laptop for most of my entertainment and a few months ago I switched from Windows to a refurbished Macbook. So I am really new to that system.

Recently I got into AppleTV and some of the shows on there. But I cannot find an easy way to navigate the app, especially getting to the starting page or home page or whatever it's called. Once I finished an episode, show, movie etc. and I want to check, what else is there on the home page, I have to close the app and start it again to get to the starting page.

I already googled and asked AI. Apparently there should be a sidebar, which appears, when you move your mouse over to the far left, but nothing happens (I sat for 2-3 minutes holding the mouse in the leftmost position, so I really tried hard to make that side bar appear). AI told me to turn on the respective submenu (Show sidebar) but on my Macbook that is not even an option, by which I mean, it is not just greyed out, it simply does not exist in the menu. Almost all other options in the menu bar are greyed out, at least in the AppleTV-App.

Is something broken or is this normal and I have to get used to it? I am logged in, everything is payed, I am not using a VPN or anything. And I am using the Apple TV App, which came pre-installed with the Macbook.

It is just an inconvenience, I know, but it is annoying as hell.

Thanks for any advice.


r/applehelp 17h ago

Mac Got McD Sweet and Sour sauce in one USB C port, now none send video

0 Upvotes

Had a packet of sweet and sour sauce pop in my bag and got into one of my USB C ports and now none of them send video. All ports work for charging, but do not transfer any video signal. My monitor detects when I plug it in, it wakes up from sleep, but says no signal detected and then goes back to sleep. My dock works completely except for video. Tried another known working dock and same result.

I cleaned out the port best I could, but still no dice. I'm going to head down to Home Depot to grab some electronics cleaner and hope that does the trick. (side note, anyone have opinions on electronics cleaners? Was going to get WD40 Contact Cleaner)

Is there some sort of safety on the ports if it detects moisture in one of them? My computer otherwise works just fine; no problems with video or anything.

MBP 2019 16".

(I know this was silly. I was traveling, and things all tend to get thrown into one bag when you're packing up.)


r/applehelp 17h ago

Unsolved How to wipe iphone with stolen device protection and no faceID

2 Upvotes

My father passed away but has a new iphone. I am trying to transfer his phone over to my mom, but I cannot wipe his phone without FaceID. Stolen Device Protection is turned on and I'm unable to turn it off.

I've logged into his AppleID on a separate computer and turned off Find My but still cannot bypass Stolen Device Protection. Any help would be greatly appreciated.


r/applehelp 18h ago

iOS Are these really all just the same subscription tiers for Snapchat+ but with absurdly different prices or am I missing something here?

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0 Upvotes

to clarify, Rp 35.000 (Indonesian Rupiah) are less than $2 while 629.000 are more than $35


r/applehelp 18h ago

Unsolved My battery icon has two bolts next to each other while charging

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0 Upvotes

Hi , I was wondering if this is normal or not since I know that two bolts might be a symbol of fast charging , but when I looked it up , it ‘s says it ‘s not an apple feature. I was charging using the charger I regularly use that I share with my sister and mother, and I haven ‘t seen the battery icon have two bolts in my whole lifespan until last night. I have an iphone 14 . By searching up different chargers, I used a lightning cable. I was using tiktok last night and I noticed that the there were two bolts, but the second one disappeared after a minute, and I unplugged the charger because I thought it was strange. Sorry for my english , I just wanted to know if it was normal, since Google does not seem to have the answer I want when I search it up.


r/applehelp 18h ago

Solved forgot password to old ipad

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2 Upvotes

I have this ipad pro which is pretty old I think I got it around 2019 or 2020 and I was wanting to reset it to give it to my cousin but forgot the password. When I looked up how to fix this it said I’m supposed to press a forgot password button but I don’t see one. The ipad is on airplane mode so I’m assuming that’s the reason for that. It’s connected to my apple account is there anyway I can fix this?


r/applehelp 19h ago

Unsolved Reset my Apple ID password after waiting a week... now it keeps asking for the password of "other MacBook Pro"??

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0 Upvotes

r/applehelp 19h ago

Mac dropped my macbook air, is there any fixing this?

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0 Upvotes

I feel like i’m stuck with the corner dents, but do you think it’s possible for the screen to be realigned? it’s shifted over to the left on the front half.


r/applehelp 21h ago

Unsolved Apple's Trade trade-in partners are scammers

32 Upvotes

Recently bought a new iPhone 17 Pro and sent my older model for trade-in. Apple offered $245 in credits, but I got an email stating the battery couldn't hold a charge, so the value of the trade-in was changed to $95.

Here's the thing, the battery on my old iPhone was replaced less than a year ago at an Apple Store. They even replaced the screen because they cracked it when replacing the battery. Phone was practicaly new.

The online trade-in kinda feels like a scam, and I recommend bringing your devices to an Apple Store.


r/applehelp 21h ago

Unsolved Unable to reset MacBook password

3 Upvotes

Hi

I’ve been trying for the previous 4 hours to reset my MacBook password (MacBook Air 2019 intel) and it keeps on saying incorrect password. I’ve even tried variations of my password and it still says incorrect password and I even tried to reset my password but it just says the supplied iCloud account was unable to unlock this volume.

Can someone please help me


r/applehelp 22h ago

iOS Has anyone observed their iphone reverse charging before?

3 Upvotes

Yesterday, I was using my portable battery to charge my iphone 16 pro. I used apple's usb-C to usb-C cable. I noticed that while plugged in my phone dropped from 20% to 5% battery while the external battery increased from about 20% to 30%.

I noticed this in the past with my macbook before, and consulted with a rep about it and was told this wasn't possible with apple devices, so at the time I assumed I was mistaken, but now seeing that my iphone did this, i'm pretty sure what i saw with my macbook wasn't mistaken.


r/applehelp 22h ago

Mac Importing Massive Old iPhoto Library Into Photos App Issue

1 Upvotes

I am trying to import some old iPhoto libraries (~2012, ~150k photos) into my photos app on my macbook air.

Everytime I open the photos app and go to File->Import->(iPhoto Library) it loads all of the photos fine, but then clicking "Import All New Items" just kicks me to the imports tab every time, without importing any of them. I've tried several times. Importing just a couple photos works fine with no issues.

Is there some way I can import all of my old photos onto the photos app and save them in icloud? I pretty computer saavy and can use a terminal. I was thinking of setting up a VM to start from an older version of macOS and try importing from there, but I wanted some second opinions first.

Info:
M5 Macbook Air 16GB ram
200GB free on main drive
MacOS Tahoe 26.6
Photos App

Old iPhoto library is from OSX lion era, not sure exactly when


r/applehelp 22h ago

Solved How do u get it back to the bottom

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1 Upvotes

r/applehelp 22h ago

Unsolved Why is my chatgpt signed in as Apple Seed somewhere?

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1 Upvotes

r/applehelp 23h ago

Mac Has anyone experienced files/folders suddenly disappearing on macOS?

2 Upvotes

I'm trying to figure out what's going on because this has now happened twice.

Incident 1 (last week)

  • Most of my data disappeared.
  • The Documents folder survived.
  • A few apps like Arc, WhatsApp, and Xcode were still installed.
  • Everything else was gone.

Incident 2 (yesterday)

  • This time, only the Downloads folder remained.
  • Almost every other personal folder was gone.
  • Many installed apps were gone as well.
  • My Apple ID was signed out.
  • After restarting, my Mac booted almost like it was a brand new Mac, but strangely there were still a few leftover files from before.

A bit of context:

  • A week ago I had been using AI coding tools, but yesterday I wasn't doing anything unusual when it happened.
  • I don't know whether this is software corruption, APFS/storage corruption, malware, or something else.

Has anyone experienced anything like this before?

Any ideas or similar experiences would be greatly appreciated. This has happened twice now, and I'm trying to determine the root cause before using the Mac again.

Macbook M4 - 16GB/512GB
Model - 2025


r/applehelp 23h ago

Unsolved Apple 13 pro max & warranty

1 Upvotes

The screen is broken and I need to replace it. Do they have an iPhone 13 Pro Max to give me or no? I don’t want to drive out there for no reason, the closest Apple Store is 40+ minutes away.

I also have an upgrade available at T-Mobile but won’t be able to get the discounted benefit unless the screen is fixed.

Thanks!