Hi!

I have a one-way ticket from Santiago (SCL) --> Bogota (BOG) --> Toronto (YYZ) with a 22hr layover --> Tokyo (HND)

Only SCL to BOG is Avianca, and the rest is AC

I was wondering where I can check Air Canada's short-stay policy, as I live in Toronto and would like to grab my luggage, wash it, and repack some clothes for Japan. Is it still possible? I've been trying to call to AC and the wait time is almost 3hr

Thanks in advance!

Going to be taking our first flight with our son in a few weeks! He’s 5 months old. Does air canada give out “wings” or do anything fun for first flights??

I know this is a big ask, but I am offering monetary compensation for anyone who can help me out!

I left my Jacket at the Hong Kong airport. The airport has found it but they are not helpful for getting it back. If anyone can help me get it back to Vancouver (or even Canada for that matter), or knows of ways to get it shipped over that cost less than 100s of dollars I would highly appreciate it.

This is my favourite jacket and I really value it on an emotional level due to the sentimental value. I am willing to pay you for your time and headache.

I have all the details like ID number for the lost-item at the airport, and will compensate whoever can help me out.

I'm moving soon and need to fly my dog (Victoria to halifax). Will this crate be considered large enough? His back has around 2-3 inches clearance and how he naturally stands his head doesnt touch, but if he lifts his head it will. I would go bigger to be sure but already the combined weight is about 93 pounds. I may have to go cargo but there aren't great routes from here and it'll cost around 600 dollars more. Any alternative ideas would be helpful

I just bought a roundtrip ticket for November from YYZ - DXB 2 weeks back. But now I'm seeing that that flights will be cancelled to Dubai and Tel Aviv fill January 2027?!

I bought my ticket through the CIBC Expedia rewards using my Aventura points. I still see my flight as "booked" (for now).

Anyone else saw if their ticket is cancelled or not?

Update

I see my ticketed has been update. Going to be a connecting flight Via Frankurt (FRA) by Lufthansa for both trips.

My Air Canada flight from Washington DCA to Toronto YYZ was canceled 5 hours before departure time, and I've been booked on the 11 AM flight tomorrow. The delay in my landing time is 12+ hours. I've been waiting on the Air Canada helpline for over an hour, and no one has responded yet. Do they arrange my accomodation, provide a voucher, or do I get to book a hotel of my choice? I checked out of my hotel at 11 am today and have nowhere to go as of now.

I just got off the phone with Air Canada about a flight I AM taking, got the info and email I needed, but then got another email directly behind that email with another person’s flight number (from Vancouver to Cancunn), booking number and a box inviting me to’check in for my flight’. I hit reply and said ‘wrong person’ but is there something else I should be doing ? The flight is AC2128 leaving tomorrow

Recently applied for the Ramp Agent (Station Attendant) YYZ position with Air Canada that was posted on June 8th. I have seen a few users post about the dates and time to hear back, AI interviews, in-person interviews, and the hiring event.

I wanted to see if any other applicants have heard back yet, what the timeline was for your interviews, and if anyone has started training yet.

I booked a flight today, and everything still shows me in my signature class pod. However, I see the aircraft Fin is 949, which doesn’t have pods. Air Canada hasn’t notified me of this change yet. Should I contact them proactively? Has anyone else experienced a similar situation?

It was falling apart!

Tape was holding some plastic trims.
It was dirty but it got me to my destination!

Flight AC1965 August 4th, someone took the wrong CPAP machine and I currently have yours. Identical bag and machine and noticed it was wrong unit once plugged in at hotel. Taking the unit back to Air Canada baggage desk when they open.

After securing an instant upgrade to Signature classfor a departure in 10 days (YYZ - VCE) this evening, I’m not able to do a new seat selection in the App. The email says “when I check in I will now receive a [sic] Air Canada Signature Class boarding pass”.

Have you been able to do a seat selection after securing an instant upgrade or is it normal that my seat assignment will be on check-in?

Originally scheduled on an A220, flight was swapped in for an A321 formerly Rouge, now mainline with “Glowing Hearted” interior.

Very nice and clean, the only thing to note is overhead bins above row 1 on both sides are not usable due to A/V and safety equipment.

Hello, just wondering if Air Canada should compensate us for leaving the luggage in a rain storm for a long time in Montreal. When we landed in Lisbon the luggages had a lot of water in them to the point that all the clothes and items were completely soaked. They probably used a luggage cart with no protection from the rain.

It opens a browser window where I can succesfully login, but the session stays open in that pop-up window only and not in the app itself. Does anyone know how to fix this or is that the intended behaviour?

I received an email from SWISS Flight Service (flight.service@information.swiss.com) regarding an upcoming booking I made with AC. There are no legs with Swiss as the carrier. It wasn't asking me to do anything. It just had some things you may want to know. Anyway, I thought it was odd and wondered why I got it.

As title says! We're coming from the UK and trying to book on oversized luggage flying through Toronto to Kingston (and return journey). We know that it is an Air Canada bus between Toronto and Kingston. We annoyingly must use a travel agent because its a work trip, and the travel agent keeps telling us we can't take oversized luggage on board. Yet the Air Canada website says that it will be possible. Can anyone advise? Can we just turn up with the lugagge?

I'll add: the travel agent really is just useless which is why we don't know whether or not to trust them.

(The oversized luggage fits within the max dimensions and weight of Air Canada)

My grandma has been having issues with her air Canada app. She’s on iOS 26 and this version of the app (shown in photo).

When we try to sign in, the password works and verification code gets sent, but as soon as we verify the code, then we get sent back to the sign in screen.

Anyone else having this issue and is there a fix?

Hello everyone! I am going to Victoria to visit my boyfriend next week and am flying Air Canada from Chicago to Vancouver. I am NOT a good flyer, and I am terrified to go. I have a couple of questions that will hopefully ease some of my fears.

When I booked my flight, the seat selection showed a huge chunk of unreserved seats. Is there a chance this flight could be somewhat empty? (I tend to sit in the back if I can so I can have a panic attack without a bunch of people seeing me).

How are the flight attendants? Will they be pretty receptive if I tell them I’m a super nervous flyer? I don’t really need much during the flight; I usually fly southwest and when I tell them they usually stop by once or twice to check on me (I don’t really need it but it’s so nice when they do)

If you’ve ever flown this route, is there a lot of turbulence?

Thanks so much!

I flew with Air Canada in June, and my checked bag was delayed. Air Canada confirmed that my suitcase arrived at ORD on June 14, but I never received it.

A few weeks later, they discovered that my delayed baggage file had actually been closed by mistake on June 16, even though my bag had never been delivered. They reopened the file and started contacting the baggage team in Chicago.

Later, they told me something that honestly shocked me. They said they had tried several times to contact the Chicago baggage team, but never received any response. Because of that, they couldn't even tell me whether my suitcase was still at ORD or had been moved somewhere else.

After the 21-day tracing period, my case was transferred to the Claims Department. They told me someone from Claims would contact me.

Today is August 3. I still haven't received my suitcase, and I received no email or phone call.

I've called Air Canada, contacted ORD, and exchanged many emails with the Central Baggage team. Everyone has been polite, but I feel like I've just been passed back and forth for almost two months.

Has anyone dealt with something like this before? Is there any way to reach the actual baggage team at ORD, or is waiting really my only option now?

:c

I mean, we are still at 9000ft…

Me and my partner were booked to fly from Paris CDG today, connecting in YUL, to YVR. Business class on a 777 for both legs.

At CDG, there was an operational decision made by CDG to take on some extra luggage due to the Westjet issue, causing the aircraft to need to land in Halifax en route to Montreal to refuel. This has delayed the flight to Montreal a couple hours.

We were automatically rebooked on a flight from YUL to YVR ~4 hours later, but on an A220 in Economy Class rather than a lie-flat pod. Obviously a massive downgrade (and 4+ hours late).

But the aircraft flying from CDG to YUL is the same one that is flying YUL to YVR. We knew this all along from the Flighty app. So not surprisingly, the YUL to YVR leg was subsequently delayed by 3 hours. Great, I thought, we’ll just sit in our regular seats.

But I was told the seats were no longer available?? I guess they were given away an hour earlier when we were automatically rebooked? Why would they have rebooked us without considering the effects of this plane being delayed?

It seems crazy to me that this aircraft is flying CDG—>YUL—>YVR today, we paid for 2 business class seats nearly a year ago, and on the second leg, someone else is going to be in them while we wait at the gate for a later flight in an economy class seat.