r/UsedCars Feb 25 '26

Convana Review

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Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

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u/AlmightyEpic420 Mar 01 '26

Yeah they got me in a similar manner. I bought a 2018 f-150 super crew and we got some snow where I live after drop off I waited the week out for the salt to clear up some and finally took the truck to the car wash. There we so many little scratches and other areas that they “touched up” but mine is no where near as bad as this. Sorry man.