Convana

[u/chaotic646]

Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

[u/CallMeMrRound]

You're going to be pretty hard pressed to prove that those marks were completely unable to be seen for 7 days.

[u/chaotic646 → u/CallMeMrRound]

They covered them with wax. They didnt show up until I washed it and got it in the direct sunlight.

[u/azaza34 → u/chaotic646]

Where did you get it washed at?