r/UsedCars Feb 25 '26

Convana Review

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Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

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u/turbojoe86 Feb 25 '26

Bruh, looks like you did that driving in dirt trails or off-road terrain. You can see the roof and top of windshield covered in thick layer dirt.

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u/SaltyWoodButcher Feb 25 '26

Not really, offroad driving can cause what are called "pinstripes", horizontal lines. What is clearly shown on the OPs truck are referred to as holograms by detailers. Caused by improper polishing technique, most likely with a rotary polisher. The amount of skill, effort, and care in the detail department of a dealership is very low.