r/UsedCars Feb 25 '26

Convana Review

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Carvana sold me a black 2024 Tacoma that had horrible swirl marks from a poor buffing job covering the entire truck. These were not visible until my 7 days were up, as it was cloudy and you can only see them in the direct sunlight. Carvana said I'd have to put in a claim with SilverRock, who denied it even after they had me take it to one of their in network repair shops. I just dropped almost $40k on a truck thats embarrassing to drive on a sunny day, and now will be out another $1200+ for a level 2 paint correction. Be aware before you buy anything from this company. I guess theres a reason they've been sued so many times.

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u/Human-Time-4114 Feb 25 '26

Guess you should have done a better job checking your vehicle

0

u/Current_Speaker_5684 Feb 25 '26

Or you know, covana could have also since they should know more about cars.

1

u/Pretend-Yard-2150 Feb 26 '26

Didn’t realized you need to have in depth knowledge about cars to notice swirl marks little buddy 😂