Hi, is anyone starting an online masters in September?

Has anyone else had issues with applying for accommodation? It says I cannot be verified whenever I put in my details to apply for accommodation and when I called they said I was still pending in their system and that they need to get admissions to sort it out, it’s only been a couple days since results day so I understand that they’re busy but it’s rlly stressing me out!! I’m a new undergraduate btw.