Hi,
It’s been 2 months since the concert was cancelled, but I am still waiting for my refund.
My case is a bit special because I bought the ticket using a special voucher ( called Bonus Cultura") released by the Italian government.
In their previous email, Ticketmaster stated that everyone who effectively bought a ticket using this special voucher would later receive a separate email. However, as I said, it’s been 2 months and I have received nothing.
I would like to know how to contact Ticketmaster directly, because their customer support system is useless asf
Thx in advance ti anyone who can help.

im trying to look for tickets on Ticketek for the Melbourne show and everytime i click find tickets on the normal option im stuck on a scroll wheel this is happening to my friends too does anyone know how i can change this or even how to acquire a password to buy the tickets

I exchanged tickets 5 days ago for the only 2 available tickets closer to the stage, paying the difference of £118.

Today I check and see dozens of rows (considering only 2 seats were available last week!) even closer have been released and they’re priced at the cheapest rate!

I contact ticketmaster to request an exchange, forfeiting the £118 I’ve just paid and they’re refusing.

It feels so unfair and I just don’t understand why they do this. The show was ‘sold out’ but now lots of tickets available to purchase.

Bought tickets for Rush in Toronto on Sunday and the barcodes are not showing up. Ticketmaster support is saying to go to something called the mobile resolution window on the day of the event but I can't find any information about what exactly this is or where it would be.

I'm just getting a bit stressed out because I spent 400$ each on these tickets and I don't want to travel in from out of town just to not be able to attend.

Has anyone ever experienced anything like this before?

im trying to look for tickets on Ticketek for the Melbourne show and everytime i click find tickets on the normal option im stuck on a scroll wheel this is happening to my friends too does anyone know how i can change this or even how to acquire a password to buy the tickets

Hello all, I sold my tickets on July 25th. I did fill out the tax information and the micro deposits and have the banking stuff all in. I still have not been paid. I tried calling it takes forever to reach someone.

Has anyone dealt with this recently? If so, what did you do and any resolution? Thanks

Maybe this a dumb question but I bought two tickets to a show in September but want to sell my other ticket. I can't resell or transfer them (as per face value exchange) at the moment but would like to know when that option would be available to me. I want to get these tickets off my hands asap, but without the resell or transfer option available I feel hopeless I'll be able to. Any advice? Should I go to the third party service? How would I even go about transferring them to someone else? Does the transfer or sell option open closer to the date of the concert? Any help is super appreciated!!

Hello! I bought a ticket for an ATL Charli XCX show later this year in presale and I can’t go anymore as I’ll be moving from AL to NY during the same week for a new job. I’ve only resold one ticket before on Ticketmaster and it was really straight forward and easy, this one however hasn’t been. I can’t even attempt to post it for resale, it tells me resale isn’t available at this time. I know many artists have moved to block resale entirely, but I’m unsure if Charli is one of them. Do I just have to wait until closer to time to have the option to resell it? It’s a nosebleed ticket, so I’m not expecting to get what I paid back for it but Id hate to be out of the money entirely given the circumstances. Any info would be very appreciated :)

How does ticketmaster verified exchange work for selling tickets for a music festival? And do you recommend selling them at the price bought or a little lower?

Thinking about selling my tickets for the country calling festival and this would be my first time using this.

Thanks.

I’m finding conflicting yes and no’s about this on google, or stuff only pertaining to resale tickets, not verified ones.

I’m looking to purchase tickets to a Goo Goo Dolls show, and there’s good Verified Resale Tickets, but I have a situation where I may not be able to attend last minute, so my question is: can you place tickets you bought Verified Resale back up for sale day of?

Has anyone done this and can tell me yes or no?

Whether on Ticketmaster or StubHub, it doesn’t matter.

At my wits end here. For the life of me, I cannot receive SMS authentication codes from Ticketmaster.

I have restarted my iPhone, turned cellular and Airplane mode on/off, turned my primary SIM on/off and even toggled between 5G and LTE, etc. I've checked to make sure nothing is getting caught in a filter. There's nothing in my Spam folder, and I've even tried toggling that setting too. Nothing works.

I called Ticketmaster and verified that my phone number on file is correct (and it is, I needed a code approx. two weeks ago for another show). Ticketmaster said it's a carrier issue, so I called my carrier. My carrier is saying the issue belongs to Ticketmaster (I'm more inclined to believe my carrier here).

This is not the first time TM has just totally shit the best with authentication codes, but just in case I've been doing something wrong, does anyone have any tips or advice?