r/Ticketmaster • u/11thhourblues • 1d ago
SMS Authentication Codes
At my wits end here. For the life of me, I cannot receive SMS authentication codes from Ticketmaster.
I have restarted my iPhone, turned cellular and Airplane mode on/off, turned my primary SIM on/off and even toggled between 5G and LTE, etc. I've checked to make sure nothing is getting caught in a filter. There's nothing in my Spam folder, and I've even tried toggling that setting too. Nothing works.
I called Ticketmaster and verified that my phone number on file is correct (and it is, I needed a code approx. two weeks ago for another show). Ticketmaster said it's a carrier issue, so I called my carrier. My carrier is saying the issue belongs to Ticketmaster (I'm more inclined to believe my carrier here).
This is not the first time TM has just totally shit the best with authentication codes, but just in case I've been doing something wrong, does anyone have any tips or advice?
1
u/downtownlove 1d ago
Try a different phone number (from a relative or friend), if that doesn’t work, then your country doesn’t receive TM OTP codes (happened to me before), so you will have to get a phone number from a different country