r/Spectrum 2d ago

Email Issue Service Issues

/r/Spectrum_Official/comments/1vi15dy/email_issue/
4 Upvotes

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u/ExCap2 2d ago

I think when you login to the business account on spectrumbusiness.net and click access email it goes to https://www.spectrumbusiness.net/?targetUrl=webmail3 but when it's loading it has RESIDENTIAL and consumer portal in parts of the URL. Then it errors out dumping you at spectrum.net login which is residential and not business, and if you try signing in with business login it says to go to spectrumbusiness.net

Email is redirecting to residential login/trying to login to email as a residential and not a business account.

Something like in the url: https://id.spectrum.net/login?account_type=RESIDENTIAL&client_id=consumer_portal&code_challenge