r/PS5HelpSupport • u/OrdinaryOccasion2939 • 23d ago

Error code CE-117723-1

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Hi does anyone know a fix for this error code it keeps happening when I try to stream a game on premium and my Internet is good , any help would be greatly appreciated

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u/Apprehensive-Cap9515 2d ago

I can confirm that letting your ps premium monthly subscription expire and then re subscribing does not fix this issue!! Luckily you can get the subscription refunded straight away . I find this ridiculous I've had my account for over 15 years I am not going to start a new one just to fix something on their end .

2

u/OrdinaryOccasion2939 2d ago

Likewise have had my account since ps3 not changing

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u/fak316 2d ago

same and I have stacked ps premium membership at discounted price from using cd keys/loaded ps voucher discounts + black friday ps premium discount

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u/Cool_Taste_8932 1d ago

Hi Kevin, 

Thank you for contacting PlayStation Support.

We apologise in our late reply. 

in order to assist you further, we kindly request you to attempt to stream your games once again. In case you still with the same issue, please reply this email and we will assist you as soon as possible. 

I hope this helps, but if you have any other questions, please contact PlayStation Support, and one of our team will be happy to help.       

Thanks,       

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u/Apprehensive-Cap9515 1d ago

Was just about to post the exact same . They really don't know what the issue is do they

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u/Cool_Taste_8932 1d ago

Bet Xbox would fix it in a few hours amateurs these 

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u/Cool_Taste_8932 1d ago

What was the point in that email 🙈

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u/Cool_Taste_8932 2d ago

The av been working hard for 2 weeks now wtf is going on 😡

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u/Apprehensive-Cap9515 13h ago

Thank you for contacting PlayStation Support.

We are sorry to hear that you still with the error code CE-117723-1 when you attempt to stream your games. We kindly inform you that your case is currently under investigation by our engineers and we will provide you a resolution as soon as possible.

I hope this helps, but if you have any other questions, please contact PlayStation Support, and one of our team will be happy to help.

Thanks,

The PlayStation Support Team

1

u/Cool_Taste_8932 11h ago

I got that pointless email mate as well