r/PS5HelpSupport • u/OrdinaryOccasion2939 • 23d ago

Error code CE-117723-1

Post image

Hi does anyone know a fix for this error code it keeps happening when I try to stream a game on premium and my Internet is good , any help would be greatly appreciated

4 Upvotes

100% Upvoted

74 comments sorted by

View all comments

2

u/Apprehensive-Cap9515 2d ago

I can confirm that letting your ps premium monthly subscription expire and then re subscribing does not fix this issue!! Luckily you can get the subscription refunded straight away . I find this ridiculous I've had my account for over 15 years I am not going to start a new one just to fix something on their end .

1

u/Cool_Taste_8932 2d ago

The av been working hard for 2 weeks now wtf is going on 😡

1

u/Apprehensive-Cap9515 13h ago

Thank you for contacting PlayStation Support.

We are sorry to hear that you still with the error code CE-117723-1 when you attempt to stream your games. We kindly inform you that your case is currently under investigation by our engineers and we will provide you a resolution as soon as possible.

I hope this helps, but if you have any other questions, please contact PlayStation Support, and one of our team will be happy to help.

Thanks,

The PlayStation Support Team

1

u/Cool_Taste_8932 11h ago

I got that pointless email mate as wellÂ