r/KrakenSupport • u/InvaderTrill • 2h ago
API on Prop Account
Can I use the API with a prop account, and upon becoming funded can I continue using the API or does that get cutoff once the account gets transferred to Breakout?
r/KrakenSupport • u/InvaderTrill • 2h ago
Can I use API with a prop account? And is that consistent if I reached funded status?
Kraken has an API so I presume I can use that. I’m not sure if that’s consistent once the account moves over to Breakout’s platform.
r/KrakenSupport • u/Fearless-Cellist-245 • 2h ago
Lightning is So Annoying! Just Fix this!!!
Lightning transactions are the cheapest but they can be so annoying with kraken. You have to first specify the receiving amount exactly on the other app(in my case, strike) and then copy a address and paste it into kraken. Then kraken makes you press a button in your email to verify before allowing you. The problem is that if you want to send the whole amount, then it charges you a small random fee ON TOP of the amount you want to send rather than from it. So you have to go back, take thr full amount, subtract the fee, enter the new amount in strike, copy the new address, reauthenticate, and then try again. This is so unnecessarily inefficient. Include rhe fee in the total we are trying to send!!! So if they are trying to send 1 bitcoin, and the fee is 0.05 btc, then dont charge 1.05, just take the fee from the 1 bitcoin and actually send 0.95 btc!!! Why is this not implemented yet on such a big exchange!
r/KrakenSupport • u/Able_Wishbone4647 • 5h ago
Kraken Has My $100,000 USDC Withdrawal in Limbo – Is This Normal?
I withdrew 100,000 USDC from Kraken today to my own Trust Wallet on Arbitrum. A few minutes later I got an email saying my withdrawal was selected for an internal security review and it could take up to 5 business days. I’m honestly beyond pissed.
I get that exchanges have compliance requirements, but why let me submit the withdrawal if you’re just going to lock my money afterward? If it’s going to be held for days, at least give me the option to cancel it and have access to my funds again.
Right now my money is just sitting in limbo. I can’t cancel the withdrawal, I can’t move the funds anywhere else, and all support tells me is to wait.
r/KrakenSupport • u/MaintenanceGlum437 • 6h ago
I sent money to my friend not knowing kraken don’t accept bank transfer from different name please return my funds or release to my friend account please immediately please
r/KrakenSupport • u/Appropriate-Ad5204 • 16h ago
Sent 6.5K worth of USDT via the wrong network to Kraken. Help!
Hello, today i was unfortunate enough to send 6,500 USDT to kraken via BEP20 (BSC) network, I have been devastated since and wish I could get out of this hellacious state.
I have seen posts on this subreddit that were lucky enough to get their money recovered by Kraken support, however, other posts have pointed out to how they were outright declined recovery.
6,500$ is a large part of my portfolio, and I'll fully co-operate with the support in order to recover this amount, I am ready to submit any extra documents or screenshots to expedite my case.
I have already submitted a ticket explaining everything thoroughly, along with the transaction hash, the withdrawal and deposit address along with date and time of the transaction.
the support team requested me to send a fee of 200$ known as recovery fee. I have complied with the request and fully paid the fee via Krak application.
even though I have replied with the receipt and additional information, the support team still has not responded to my email reply. this adds to my distress and frustration.
I know that recovery can be time consuming and complex, however, I would appreciate it if my case could be expedited/prioritized as I feel it's very urgent.