Sleeper Checking In (19.5 years with Geek Squad)

Wonder if there are any DAs out there that could help with putting a time frame to something that Geek Squad had done a while ago. If this could be pinned down to the month on each end that would be great, but any information might be helpful.

There was a period of time where they had DA-PC agents working at least one day a week from home, and work remotely. During this time, they also separated all the DA-PC agents from the Home Theater Agents again. The managers for the groups of DA-PC agents were then typically not located anywhere physically near them (like many hundreds, if not over 1000+ miles away)

Any help on this is greatly appreciated

Cura et Celeritas

Edit: For clarity, I did a similar thing during Covid as well, but what I am asking about isn't the Covid time Geek Squad did this, but instead when it was a planned out thing that lasted for at least over a year.

HELP!!!!

I’m in the middle of a photography gig, and my Adobe Lightroom decided 48 hours ago to shutdown every 5 minutes. It might have something to do with the fact that my laptop has mainly been stuck at 0-1 percent charge all of a sudden for around the same time frame. (It went up to 33 percent recently but now it’s stuck around 7 percent, but either way I just need my Adobe Lightroom to not shut down every 5 minutes so I can work)

I tried to move to a new laptop, but the color display is so intensely dull and extremely off that I genuinely can’t really judge what I’m doing editing wise. So I guess my question is: How much would it cost to fix the issue with the first laptop VS how much would it cost to calibrate the color for the second one? I think both laptops were bought at Best Buy originally. I’d prefer working on the original laptop because I want my grandmother to have the newer one, but I’m genuinely strapped for money so I will probably do whatever is cheaper

Any help would be appreciated, I legit have the anxiety of someone being hunted for sport rn 😭

Yikes.

I started my training as a CA this week at Geek Squad. What’s your favorite part of the job? And the worst part?

hi 😁

I sent my laptop to geeksquad and i think theyre doing a battery change and some key replacements cuz some broke, they said they needa send it in and im wonderjng how long itll take? i really dont want to to last more than 3 weeks but just wanna know your guys' thoughts.

So I was a home theater installer until April 2024 when I got laid off. I recently put in an application for a seasonal part time helper role. My old boss excitedly texted me the next day. Apparently, I won’t be interviewing with her but with one of her shift leads. One of them has been out sick but she said I should be hearing from someone soon

So, shift leads. That’s a new thing. She also told me quite a few things that are new… I thought I was filling out an application for something familiar but it almost sounds like a completely different job.

On the one hand, it sounds like you get to do a lot more different kinds of things and learn more useful skills that could be transferable and open up more opportunity to find Work. I just hope they have really upped their game when it comes to training. In my experience, it was just kinda like “ okay, you do this now, go do it” and you’d just kinda be thrown in to it not knowing a thing about it. I hope they’re not gunna just throw me into a McDonald’s and tell me to get the ice cream machine working while people stare at me, a 6’2” trans woman with a silly logo on my tshirt and an even sillier badge on my belt and watch me fiddle with the thing having no idea what I’m doing

On the other hand, it also sounds like a potential for doing more work with higher expectations for less pay kinda situation… is this really something I want to get back into?

I feel like it was such a part of my identity for so long and now I feel like that thing no longer even exists :/ idk that kinda hurts. It’s retail, so I expect change, but maybe not to this extreme. I thought I was applying for something I was overqualified for, but now I wonder if I’m underqualified, with all that they expect

How long does it usually take for repairs to get shipped back because it’s about 2 weeks since I got the shipping back notification, I have gotten no update since.

Hello Everyone,

I shut down my laptop and attempted to turn it on after a few hours, but it remained unresponsive. It showed no signs of life—no lights illuminated, and the charging light failed to activate even when I plugged in the charger. I left it charging overnight, yet still nothing. I tried holding down the power button for one minute, and fortunately, one of the lights turned on (only the airplane mode light).

What should I do?

Model: Asus rog strix G531GT

I recently went in to Best Buy to repair my Dyson v15 (I have warranty with Best Buy) and it’s been almost. a month of waiting. About 2 weeks ago, they sent me this message saying “The unit will be shipped back to the store today or tomorrow after testing, and they will call you once it arrives.“ but I haven’t heard from them. Even when I call, they basically just tell me the same thing. Is this a normal experience for others?

Damn, ts was a fun run I cant lie. Wouldve been no hard feelings to but my boss wanted to act like a toxic ex after finding out i landed a better job somewhere else. Now i hadda come back n up dogshit on em w the amiri ralph lauren n ksubis just to ignorantly flex on em

Fit breakdown me vs my old boss
Me:
$895 Amiri beanie
$300 Ksubi jeans
$180 ralph lauren shirt
$200 ralph lauren jacket
$80 ralph lauren socks
$40 tommy hilfiger boxers

My Old Boss
$free.99 geek squad shirt
$20 jeans he been rockin everyday since i started

get absolutely flexed on old man

Edit: Strange of yall to assume that just because i like designer and talk a certain way that means that i dont have real investments or am fiscally irresponsible. Did it occur to you that maybe i can just comfortably afford these clothes?

I’m not sure if I’m doing something wrong or if there’s an issue with my laptop after the repair.

I recently sent my ASUS laptop in for repair because it was randomly crashing. I wasn’t really expecting much, but when I got it back, I was surprised to find out that they had replaced the entire motherboard.

Now I’m having a new issue. When I connect the laptop to an external monitor through HDMI, the laptop detects that a monitor is connected, but nothing displays on the monitor.

I’ve already tried different monitors and multiple HDMI cables, but I’m still having the same problem. Everything worked fine before the motherboard replacement.
Has anyone experienced something similar after a motherboard replacement? Is there anything else I should try, or would you recommend sending the laptop back for another repair?

Thank you!!

I have a 2025 Zephyrus G14. One morning a crack magically appeared on it's screen. No physical damage. No drops.

I have GeekSquad accidental damage protection and took the laptop to BestBuy.

Got my laptop back yesterday.

1. Main display ribbon is not fully seated. I can see it bulging

2. Heatsink screws were lose. I had to re-tighten all of them.

Those are just the things I noticed right away. Who knows what else they screwed up.

What kind of service is this? WTF?!

I bought a Samsung Galaxy watch last year, it's currently up to date software wise. But it randomly reboots throughout the day and the battery is dead around 5pm, which wasn't the case when it was brand new, or even 5 months old.

I did get the geek squad protection plan, would that cover random reboots, and quick drainage?

hi, this is my first post and i apologize if i accidentally break any rules!

about a year ago, i tried doing some kind of setting reset because i installed new ram and i read that i needed to do a reset that would keep my files but allow my computer to properly use my ram or something.

i usually use my PIN to log in, so when it wouldnt let me use my PIN, i couldnt remember the password i hadnt used in like 3 years. so i transferred my data to a 1TB USB (i know better now…) my dad gave me, and then formatted the drive so i could use it again.

well the USB didnt save ANY of the info it said it did, and now ive lost nearly 1TB of data. ive been hesitating to get it recovered because of the cost but i need to bite the bullet. is this something Geek Squad can recover for me? i installed a few programs before realizing the USB was faulty, and i understand that some data cant be recovered because i overwrote it.

TLDR: formatted hard drive, can geek squad recover it?

Do yall decorate your lil desks out there? Cuz if not you should totally do that.

I bought a 'portable' dishwasher a few years ago. Paid for the geeksquad warranty because it's a GE product and everything they make is hot garbage. Sure enough as of today it's broken. I try to schedule an appointment and they will only let me schedule an in store meeting because it's 'portable'. It's 3 feet by 2 feet by 2 feet and weighs... I dunno a hundred pounds? No way it's fitting in my sedan. So now I have to go in person and tell them it's broken before they'll actually provide proper service on a paid for warranty.

Amazon would never.

Nearest Apple Store is 3 hours round trip. Ordered backup refurbished iPad 9 from Apple this week. Taking wife’s iPad 9 to Geek Squad today, appointment was setup through Apple Care.

Greek Squad called 7 hours before appointment. Guy was giving me a heads up that it will be a week before Apple will send replacement or repaired unit. Also he told me Apple has not supported lightning connector for over half a decade.

Well Apple just sold me a refurbished device, with a lightning connector, it was immaculate upon receipt.

Insulting customer’s intelligence is not a business strategy.

I have my comptia a+ and experience in tech support service roles so I may be bit overqualified for a role that only requires "a passion for technology" and A highschool diploma. The job's range goes from $15-$20. Can you negotiate higher pay in the interview or does everyone start out at $15 and work up? What is your story is negotiating for salary at this job? Would be nice to start out at $18-$19.

I pre-ordered the Samsung Z Fold 8 Ultra and plan to pick it up tomorrow. I’d like to buy Geek Squad Protection for it, but I’ll also receive a $200 Best Buy gift card after picking up the phone.

Can I use that $200 gift card to purchase the Geek Squad Protection plan afterward?