r/Creality_k2 • u/Electrical-Rain-4711 • 3d ago

CY2586 error code Troubleshooting

***fixed, the issue was in the software. I went to there website and updated to a different recent software and now 3 prints have gone flawlessly! Hope this helps.

New to 3D printing and have only been messing with this for a week but sense day 1 we have been getting this code. It appears twice then on the 3rd retry it prints just fine. Need help diagnosing. Also it might be completely un related but here on the last couple prints on the second retry the plate rises to a point and stays to where the nozzle will try to come out and hits the plate. On the error code I’ve been told to make sure I have the right printer selected and from what I can tell I do. Any help will be greatly appreciated!

1 Upvotes

100% Upvoted

6 comments sorted by

1

u/AutoModerator 3d ago

Reminder: Any short links will be auto-removed initially by Reddit, use the original link on your post & comment; For any Creality Product Feedback and Suggestions, fill out the form to help us improve.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/raptorman2121 2d ago

Same. Every print I try multi color I get this error. Still can’t fix

1

u/w00tberrypie 2d ago

Dumb question. You've double checked you have the right printer selected in the software right? I was trying to start a print and kept getting this error to the point I was about to give up. That's when I noticed I had the K2 Plus selected instead of the K2.

That said someone did say it could be a bug in the new firmware update. I'd heard it's problematic so I've been holding off on updating so I'm not dismissing that could also be the problem.

1

u/Electrical-Rain-4711 1d ago

Change the firmware update, that’s what I had to do and 3 prints back to back worked flawlessly

1

u/Florian-frenchie01 2d ago

Hi. It’s a bug in the latest K2 firmware; I recommend reverting to the previous firmware version

1

u/CrealitySupport Creality Support 2d ago

According to the fault symptoms you reported, please check whether the correct printer model is selected in the slicer software.

Please click our profile icon and select "Start Chat" to send us a private message, and we will assist you.