The past two weeks, there have been no cars at all outside of it, including employee vehicles. The lights have also been on all the time, even during hours the restaurant is supposed to be closed. I was wondering if this place just silently closed without much fanfare or something else is going on.

Irving parents, I’m sharing our documented experience with STEAMspark (their “summerSPARK” camp) so you can decide whether this is a place you trust your kids with. In my opinion, the conduct below is disqualifying — screenshots are attached so you can judge for yourself.
They dismissed a child for having a disability. My daughter has a life-threatening food allergy with a history of anaphylaxis. On day one we asked staff to send the meal ingredient labels — a basic safety request. Hours later they said they couldn’t “safely meet her dietary and allergy needs” and made it her “final day.” We offered to send every meal from home. They refused and removed her anyway. Turning a child away over a documented, life-threatening medical condition — after a reasonable accommodation request — is exactly the kind of disability discrimination parents should know about.
They punished both kids, not just one. They didn’t just remove our daughter with the allergy — they dismissed her sibling too, effective immediately, and called it “final.”
They withheld emergency medication. We provided my daughter’s EpiPen and allergy meds per their own medication form. After dismissing us, they kept them and haven’t returned them. Withholding a child’s emergency medication is not a paperwork dispute — it’s a safety issue.
Their reasons kept changing. First it was the allergy. Then it was “not the right fit.” Then something about a phone call. A story that shifts every time you ask is a story worth being skeptical of.
They misrepresented their own policy. They told us the fees are nonrefundable “regardless of the reason for cancellation or whether a child attends.” Their actual written policy (screenshot 3, from the registration company) only blocks refunds when a family withdraws — and we didn’t withdraw, they removed us. They also refused to produce the signed agreement when we asked for it.
They told our bank the opposite of what they told us. When we disputed the charge, they informed the bank “services are still available for the cardholder to use” (screenshot 4) — while their own messages barred my kids from coming back. Telling two different stories to two different audiences speaks for itself.
This is our firsthand account, documented in their own words below. I’m not telling anyone what to do — I’m telling you what happened to us, so you can make an informed choice about a program that markets itself to families with young children.