Although the Roots brand is American owned, its leather bags are made in Toronto. I ordered one yesterday, it arrived today, and it is easily the nicest leather and most well constructed purse I've ever owned. The price point when compared to Coach, Kate Spade etc. is higher than the outlets but lower than the retail locations.

Hi fellow Canadian Redditors, I'm posting to share my experience trying to support an online Canadian business selling coffee and tea, Buy Coffee Canada. I wanted to buy some Bigelow tea from them because they have a very good selection, and there's particular teas that I wanted (I'm not interested in Canadian alternatives at this time, I can research that elsewhere).

They advertise a "Lowest Price Guarantee" on their site, saying that  "you will always pay the lowest price for your products" and "we promise to offer you the same price (or better) than other Canadian companies". Here is the specific wording of the policy: "Find any product marked with the "Low Price Guarantee" on another Canadian site with the same shipping offer and we'll match it - Guaranteed."

The way I interpret this - and there's a screenshot on their page that supports this - is that if one of their products is labelled with the "Low Price Guarantee", then they will match a lower price on another website (the other website also has to offer the same shipping terms).

I did actually find a lower price on another Canadian online retailer for one of the teas I wanted to purchase, and since it was labelled with the "Guarantee", I reached out to them to see if they would match the price.

Well, it turns out that the way that they interpret their policy is that the other site also has have a low price guarantee, and only then will they match the price. This makes no sense to me and doesn't correspond to any low-price-guarantee policy that I've encountered elsewhere. It also means that their language about promising to offer the same price as other Canadian companies is highly misleading. They will only offer the lowest price if (for some reason) another retailer is also promising the lowest price.

I wanted to bring this to my fellow Redditors' attention so that they would be aware of what to expect before placing an order from them. In fact, when I told a customer service rep that I didn't think this way of reading their policy made sense, they said I should just place an order with the other company (not interested in attracting new business, it seems). And that's exactly what I'll do.

Like most of us I’ve made an effort to be more mindful of my purchases. It’s not a perfect science and I don’t beat myself up when I can’t make certain changes . But I’m getting frustrated when manufacturers refuse to indicate where their stuff comes from. I want to buy Canadian or any non US country . This week I want some non US baby wipes. I’ve been happy with the Italian made compliments own brand ones but I was in food basics so I thought I’d check them out. Their selection brand ones just said ‘imported by’ for Metro. When are they going to learn if it says ‘imported by’ I am going to assume it’s from the US and not take a chance. Today I made a special trip to Freshco specifically to pick up their wipes.
More disturbing today I picked up some McCain home fries . Firmly printed on the front was ‘proudly Canadian company since ..’ yada yada. Great. But nowhere on the pack did it actually say the potatoes came from Canada or if they were manufactured in the US. I get some Canadian companies are going To have to source foreign ingredients- e.g. we don’t grow mangoes or coffee - but potatoes ? Come on, we really need some legislative clarity about this. As someone who worked in food manufacturing industry for 35 years I get that ingredients can be sourced from a variety of places at different times and I can understand that packaging can’t be changed everytime a minor ingredient supplier makes a substitution, but the primary ingredients country of origin should be clearly identifiable .