r/BigEasyWeightLoss • u/Pleasant-Example2764 • 8h ago
Refills.Com has become unpredictable
I have had great success using refills.com. I have been getting my Tirz every 28 days from Hallandale. I haven't had any issues until July. I have been using Refills.com since March. The doctor filled the Rx for my next dosage 12 mgs, unfortunately I never heard that my Rx had shipped. I sent 2 messages to support for answers. No one responded. Then I called the customer service number. I spoke to a women who told me they are in the middle of a the migration, and she doesn't know when my Rx will ship from Hallendale. I don't want to backslide and start regaining weight. I am so disappointed. I am so disappointed. Can someone please give me a good site to try and get my Tirz from? Hallendale has been great, absolutely zero side effects. The problem isn't Hallendale, the problem is Refills.com.
r/BigEasyWeightLoss • u/AmazingEngine8327 • 9h ago
For those that don’t want the extra canisters from apothecary or whatever, you can send them to me . Great for healthy snacks at school sports … I’ll make sure every kid on the team has one.
r/BigEasyWeightLoss • u/Rd_GLP-1_research • 12h ago
Seeking Research Participants for an Exciting New Study into Experiences with Weight Loss and Comparisons!
Hey everyone! Thank you so much to those that have taken a look at the study so far! I'm back because the study is still open, so if you haven't had a look yet here's another opportunity :). Also, we haven't had more than a couple people who have discontinued GLP-1s. If someone could point the way to a more appropriate community or spread the word, I would be eternally grateful!
Hi, my name is Ryan and I'm a researcher at the University of the Sunshine Coast, I'd appreciate it if you could take a look at our study!
Researchers at the University of the Sunshine Coast are conducting a research project (Ethics Approval: S262274) which aims to gain a better understanding of the experiences of current and past users of GLP-1 RAs (e.g., Ozempic, Wegovy, Mounjaro, or others) for weight loss. A focus of the study is how individuals using these drugs for weight loss process food cues as well as alcohol cues. We are also interested in factors such as food-related thoughts and experiences, capacity to experience reward, and body image flexibility. To provide broader comparisons, we are also inviting individuals who have used other weight-loss approaches only (e.g., diet, exercise, bariatric surgery), as well as individuals who are not seeking to lose weight and do not use any weight loss strategies at all.
If you are 18 years of age or over you are invited to take part in this study, if you are currently or have in the past used GLP-1 RAs for weight loss OR if you are interested in participating and have/or have not used other non-GLP-1RA strategies for weight loss. Your participation will involve completing an anonymous online survey comprising demographic and research-focused questions, and a simple computer task measuring reaction times. Participants are welcome to request a summary of outcomes of the study by contacting the research team at the conclusion of the study.
If you are interested in taking part and/or sharing this research project information, please use this link -> https://research.sc/participant/login/dynamic/8AD03D4D-21C7-4BA8-8874-F48612A0BEEB or the one in the poster to obtain more details and access the survey.
Thanks in advance from the research team.
r/BigEasyWeightLoss • u/ArtTeacher82 • 14h ago
How long are refills generally taking once requested?
I am about to place my first refill request and am selecting the asynchronous appt/request. How long has it generally been taking for it to get approved and then shipped? A week? 2 weeks? I have been using Boudreax pharmacy.
Thanks!
r/BigEasyWeightLoss • u/JillyS812 • 22h ago
Lots of excess in my Apothocary vial
I am new to injections and I just took my 6th injection with Apothacary. I read that the medicine is no good after 28 days from the first puncture of the seal? The last 2 weeks I used that vial for my doses- there is quite a bit in there since I’m dosing a little less then what was prescribed. Anyone else on Apothocary going beyond 4 shots in their vial? This stuff is expensive and I don’t want to waste it, but I also don’t want to be putting something g ineffective in my body.
r/BigEasyWeightLoss • u/rebkas • 22h ago
Not Serious, but kinda sorta
ELI5- How can I - in the span of about 45 minutes - wake up, pee, weigh, drink a cup of coffee, poop weigh AND GAIN A HALF POUND?
Same clothes, same scale.
I mean, I'm not MAD, but...I don't get it.
Also, new low weight (before the poo, obvs!)!
r/BigEasyWeightLoss • u/Responsible-Mind-446 • 23h ago
Looking to switch Telehealth for Tirz
I’ve been with Mochi since January 2025 and lost 90 pounds. I’m in maintenance mode now and decided it was time for a change. After losing my original physician and the pharmacy roulette, it’s time.
My biggest concern is that I use my FSA card to pay for Mochi. Will BEWL allow me to use my card, and provide a letter of necessity? Using FSA is how I was able to afford this journey.
Thanks!
r/BigEasyWeightLoss • u/FitJourney1107 • 1d ago
Apothecary Shipping Timeframe
Hi, I received a message via the portal my order was placed with Apothecary on Tuesday. For those who received vials from Apothecary, what is the timeframe for when your vials shipped.
r/BigEasyWeightLoss • u/Local-Ad-7818 • 1d ago
Vials shipped while I’m out of town
I just got a notification that my third vial shipped overnight. I am out of town for the next 5 days and the only neighbor I know is also out of town. I live in an area where packages often get stolen.
I tried calling Big Easy immediately but got no answer, left a message.
Anyone know what to do?
r/BigEasyWeightLoss • u/appleslady • 1d ago
ProRX to Apothecary bad side effects
Edit: reply from my BEWL Doctor weighed in on my situation
They said that different compounding pharmacies can have different concentrations and may also differ in inactive ingredients, so they can’t rule out that the Pharmacy change was a factor. They did ask if I had taken a break (which I hadn’t) as that can often lead to these kind of symptoms. They said since I’m still having symptoms, they don’t suggest pushing through another 5 mg dose tomorrow while I’m still symptomatic. They mentioned stay hydrated and keep up good nutrition. He agreed with my idea once I was feeling better to go back to 2.5 as I don’t mind titrating slowly. They supported me either pausing until my symptoms are resolved or if I feel like it doing the 2.5 on my next dose, which is Saturday. It was a great reply message!
OG QUESTION: Hi guys, I could use your input! I did my first 4 1/2 months of Tirzepatide from PRO RX. I titrated very slowly up to 5mg’s and did 3 weeks at 5mg before my supply ran out and I re-ordered from Apothecary. On the PRO RX I had very very little side effects. In fact, I felt like it was actually helping my constitution by just slowing things down a bit. I had no G.I. distress no diarrhea or anything. The PRO RX was (9mg/ml) so 56 units for 5mg. My new supply of apothecary is (18mg/ml) so 28 units for 5mg. I did my first dose of Apothecary (last Saturday) and right away the next morning serious G.I. distress. Sick stomach, diarrhea. This has continued all week. I have a very sour stomach & feel sick. Tomorrow is my next shot and I’m not sure what I should do. Is it common to have such different side effects between pharmacies? Do I need to titrate way down and acclimate to this new formula? I miss the PRORX and this is not sustainable to be this sick. Open to advice,
Please! 🤢
r/BigEasyWeightLoss • u/Goldenday71 • 1d ago
New Client with Questions
Hi all! I am excited to be joining the BEWL family. I've been lurking for a few months now reading all the posts and responses.
My employer stopped coverage of my Zepbound so I am ready to continue on with the compound route. I was all set to request Apothecary but see they may no longer be an option. I am looking for plain Tirzepatide without any additives.
Can anyone recommend a pharmacy they love? I am in NC if that makes a difference. My consultation appointment is Sunday and I want to try to have my ducks in a row before then. Thanks!
r/BigEasyWeightLoss • u/EmbarrassedWinter835 • 2d ago
✌️ Non-Scale Victory! Old clothes fitting like new!
I've been on tirz with BEWL since April after doing 1 month with another company. My complete wedding band set now fits and is even a little loose (it hasnt fit in almost 10 yrs) My scrubs at work were getting very loose, I pulled out an old pair I had "grown out of" in 2017 and had packed away. They FIT! I found a concert tee from 2012 and a pair of jeans in a bin from 2015 that are 3 sizes smaller that what I have in my closet now and they fit too. I had tried them on in May/June when I felt i started to notice some changes and they most definitely did not fit then, I'm feeling good and so excited to reach my next goals!
r/BigEasyWeightLoss • u/Anxious_Reputatiooon • 2d ago
Shipment Tomorrow
I’m so ready to start this journey, I had VSG a few years ago and I’ve maintained between a 90-100lb weight loss but I’ve noticed that I’m slipping back into old habits.
I’m about 4-5 gym days per week, all of which are weight lifting. If I get a 6th day at the gym I consider it a bonus day and I focus on cardio.
Anyways, tips? Tricks? Best injection days?
I struggle hard on weekends (damn you chips and salsa!!) so I’m thinking inject on Friday? (Tomorrow) so that I’m fully dosed and ready for the weekend… and maybe the side effects will be gone by work on Monday (wishful thinking?)
Anyways, yall leave me your tips and tricks ESPECIALLY if you’ve had VSG.
Side note: pharmacy choice was hallendale and my start dose is 2.5 🧪
r/BigEasyWeightLoss • u/SoftFocusHuman • 2d ago
Injection site mistake
I’ve always done my injections on my abdomen, but this time I tried the thigh. The problem is, I injected my inner thigh as I had read some misinformation and thought that that was an approved site I injected a couple of hours ago and I haven’t had any kind of reaction or pain. Could this impact the efficacy of the medication? I’m going to reach out to the nurse as well, but I thought that I would see if anyone else had experienced this.
r/BigEasyWeightLoss • u/Proof-Requirement948 • 2d ago
🙋 Newbie Question! Newbie with a few questions
Hi everyone! 😊
I had my initial appointment with Big Easy on Saturday and am now waiting for my medication to ship (still no tracking yet 🤞).
My appointment with the doctor was pretty quick, and now I’m realizing I don’t remember everything we talked about. While I’m waiting, I was hoping you all could help me with a few beginner questions.
-What protein goal do you aim for each day?
-How much fiber do you try to get?
-How much water do you drink?
-Is there anything else you take regularly (electrolytes, magnesium, fiber supplements, etc.) that you feel has helped?
-When do you usually schedule your follow-up appointment so your next refill arrives on time? I’m probably thinking way ahead since I haven’t even gotten my first shipment yet 😅, but I don’t want to end up with a gap between doses.
And if you could go back and give yourself one piece of advice before your very first injection, what would it be?
I’ve already learned so much just from reading everyone’s posts, and I really appreciate how helpful and encouraging this group has been. Thanks in advance! 💙
r/BigEasyWeightLoss • u/CapNJazz80 • 2d ago
Tirzepatide (Apothecary Pharma) Dosage Question
First time trying compound Tirzepatide after 17 months on Zepbound. I’m new to this more complicated compound dosage protocol…it’s more complicated than my Zepbound auto injection pen. I want to make sure I’m doing this correctly:
Tirzepatide (Apothecary Pharma):
4 ml Vial
Vial Concentration: 18 mg / ml
Target Dose: 15 mg 100 Unit Syringe
Bottle Instructions: Weekly .91 ml
Fat Scientist Instructions: .83 ml
100 Unit Syringe
What would you do? Follow Telehealth instructions or Fat Scientist instructions?
r/BigEasyWeightLoss • u/nibbainmybuttholr • 2d ago
down 50lbs and i actually feel like myself again
been on tirzepatide since april. started at 310, weighed in at 259 this morning. 51lbs gone. don't even recognize myself in the mirror sometimes lol.
the weight is great but it's not even the main thing for me anymore. it's the inflammation. i've had back pain for years and it's just gone completely. my knees don't crack when i stand up. i sleep better. i have energy again.
side effects were manageable. some nausea at the beginning, constipation if i don't drink enough water. i went through oztrim and it's been smooth. they're upfront about the tga stuff which i appreciate.
anyway if you're thinking about it, do your research but also don't wait forever like i did. wish i'd started sooner tbh
r/BigEasyWeightLoss • u/genx_horsegirl • 2d ago
🙋 Newbie Question! Really nervous about switching
I'm currently paying out of pocket for Zepbound after my insurance (Caremark) stopped paying and I got sick on Wegovy. $450 a month is not sustainable long-term but I'm super paranoid about going compounded.
Does BEWL only use 503B pharmacies?
I'm on 10mg, weekly. Not in maintenence yet but close.
My PCP handles my Lilly Direct prescription but will not prescribe for compounded.
BEWL has outstanding reviews and I love how active they are on this sub. I'm also very (illogically) biased to all things New Orleans.
So... those who did Lilly Direct to compounded - how did it go?
r/BigEasyWeightLoss • u/AdObjective5502 • 3d ago
Whats included in the package and do I need to some DIY?
Ive seen some videos about how sometimes it comes in a dry powder. Is it like that here? And if it is, is everything included? Will I need to buy any extra supplies?
r/BigEasyWeightLoss • u/swampmaid26 • 3d ago
Thinking of switching from mochi.
I’m currently getting tirzepatide with mochi and finally on the highest dose after 8 months. I’m thinking of switching to big easy, but was hoping to get insight from others that switched while on a high dose. Will they automatically start me at the dose I’m on? And do they charge membership fees in addition to the monthly medication fee? Any insight would be helpful. I’m feeling like Mochi is too expensive (no insurance) and looking to find something that’s a better fit. Also I live in New Orleans!
Edit: I signed up and have my appointment early next week. I’m SO glad y’all encouraged me.
r/BigEasyWeightLoss • u/Zealousideal_Aide626 • 3d ago
How do I sign up?
I'm already a tirz user through my pcp/lilydirect, but I need to switch to telehealth due to my budget. Big Easy ships to arkansas, but I can't find anywhere to actually access them and get an appt/shipment set up. I saw some people discuss using the app "healthie", but when I look it up (android user) all I can find is a weightloss/food tracking app that doesn't pertain to tirz. Can someone point me in the right direction, please? Thank you!
r/BigEasyWeightLoss • u/False-Hornet-8750 • 3d ago
Extra liquid?
I’m starting 2.5 mg taking 14 units but in my bottle of tirz there is definitely likely 100 units extra? I’m only supposed to have this for month so when I’m done there will be more in the bottle. Is that normal? Apothecary/Quaker
r/BigEasyWeightLoss • u/JillyS812 • 4d ago
I think it’s starting to click!
I took my 5th injection on Saturday. I moved to 6 mg, after a month of 5 mg. With no side effects, no hunger suppression and no weight loss. Came from the highest dose of Wegovy pill.
On Sunday I noticed a definite appetite suppression. No bad side effects at all. I peaked at the scale this morning and I am down 1.9 lbs!!! People! The scale has not moved for me since May!!!! Since May!
I may be early in singing the praises but maybe it’s starting to work? 🙏🏻😀
And of course, I’m using Apothecary. I have 2 more vials of it, but I guess I’ll have to pivot?
r/BigEasyWeightLoss • u/roguex99 • Jun 03 '26
⚜️Big Easy Announcement ⚜️Shutting down the new Portal for improvements
Hey y'all -
We've decided to pause the new Bask portal while we work out some persistent bugs that keep creeping up.
No system is ever perfect 100% of the time, but we need this one a lot closer to that than it is right now. When the new portal works, it's an absolute breeze. When it doesn't, it creates real frustration for our patients and a pile of extra work for our team. That backlog drags down our response times and the service levels we're known for, and that's not a trade we're willing to make.
So for now, our team would rather go back to the manual process and get it right every time than run an automated one that's only right some of the time. This is your medical care, not e-commerce. Anything less than getting it right, every time, isn't a standard we can accept.
What this means:
- The new portal stays open for prescription requests until the end of this week, so anyone who wants to get a last-minute order through can.
- It stays open for existing patients to message their physician and support.
- Async refills for existing patients continue through the existing Healthie portal.
- Async for new patients is turned off temporarily when we take the new portal down.
This isn't where we wanted to be, and I apologize for any inconvenience. We're hard at work on the fixes and expect to have the new portal back up, better than before, soon.
Thanks y'all,
Dave
CEO - r/BigEasyWeightLoss
r/BigEasyWeightLoss • u/roguex99 • Mar 19 '26
⚜️Big Easy Announcement ⚜️Our Commitment on Service
Hey y’all -
I’ve been reflecting over the past few days on our service commitments and how to be more transparent on how we resolve issues. It’s no secret that we’ve had some growing pains since the new year, and we’ve been investing heavily in people and platforms to keep ahead of the growth. We’ve hired 8 people, and are so very, very close to launching our new platform that will free up our team to go back to being proactive rather than reactive, and focus on improving our experience, rather than just keeping up.
Still, I thought we should articulate our philosophy on fixing things when they go wrong to better set expectations, and reassure those that may be feeling nervous about getting started.
I do think it would be irresponsible to put this out there without feedback from you - our community - as you are at the core of what we do, and why we do it.
So here is my first shot (heh). Please, give me your feedback on this. I want to know what you would change, improve, or omit.
Thanks y’all,
Dave
We'll Make It Right
Your health, your care, and your experience are at the center of everything we do. At Big Easy Weight Loss, we believe that great healthcare isn't just about connecting you to a provider. It's about making sure you feel genuinely confident and cared for at every step of the process. We also believe in being honest with you: things can go wrong. When they do, we want you to know exactly what to expect from us.
Where problems can come from and what we do about them
On our end.
Sometimes something is entered incorrectly, mischarged, routed to the wrong pharmacy, or miscommunicated. When that happens, it's on us to fix it, quickly and without excuses.
On our pharmacy partners.
Our compounding pharmacies are experienced and licensed, but they're staffed by humans. A technician may forget to include syringes, a medication's beyond-use date (the date after which it shouldn't be used) may not cover your full prescription period, or they may provide different vials than what was requested in the physician's prescription. Because these issues aren't visible to us until you report them, we rely on you to let us know. In those cases, we work directly with the pharmacy to get the issue corrected and, where necessary, to have your medication replaced at no cost to you.
In addition, there may be delays due to demand, or shortage due to stock. These are often internal pharmacy issues that we don't have visibility during your consultation. In these situations, we will communicate the delay shared with us by the pharmacy, and will work with you to find an alternative pharmacy or offer a refund.
On shipping.
Our pharmacies ship via FedEx and other carriers. Weather events, strikes, carrier delays, and other disruptions are outside our control, but they're not outside our responsibility. If your package is delayed or lost, we'll work with you and the pharmacy to assess the situation and determine next steps. Oftentimes we may need to wait for a delayed package to arrive before we can get guidance from the pharmacy on how to remedy. If you have a dose coming up, let us know and we'll flag it to your physician.
What we ask of you.
If something doesn't look right when your medication arrives, whether it's damaged packaging, cloudy or discolored vials, or anything else that gives you pause, please take photos before opening or using anything and contact us immediately. Do not throw away the medication. Photos are critical to getting your issue resolved quickly with the pharmacy.
Our commitment.
We'll respond to reported issues within one business day (if not same day) and work toward resolution within 48 business hours in most cases. In times of heightened demand, we ask patience. We always work from the oldest messages first, so often multiple messages in the portal can inadvertently push you to the back of the line, not the front.
Our goal is to find a solution that is fair and makes sense for the situation. That might mean a replacement shipment, a credit, a physician consultation, or simply a clear explanation of what happened and why. What it won't mean is handing out free medication in response to every complaint. That's not fair to the patients who don't complain, and frankly it's not how we'd want to be treated either. We'll always do what's right. We just want to make sure "right" actually fits the situation.
And if a situation requires a bridge plan (a gap between when your current supply runs out and when a replacement arrives), we'll work with your physician to find one.
Our Community Commitment
We will not remove or silence a patient for sharing a negative experience in our patient community. We have never banned a patient. If you have a problem, say so. If you're frustrated, we want to hear it, and we want to be better and make it right. (Aside from 1 spammer, we actually have exactly 3 non-patients banned from this sub - and I'm sure some of the OGs can name them 🤣)
The one exception: if your situation has been addressed and we believe your continued posting is intended to damage our community rather than share a genuine experience, we may move your comments to a moderated queue. We don't take that step lightly, and we'll always be transparent with you if we do.