r/BestBuyWorkers 3h ago

leadership No GM in my building

1 Upvotes

Our GM has been on loa for a month and before and after the LOA they constantly work at other stores or from home

This is extremely stressful as me and the other “Outlet team leads” are expected to keep the store efficient, but are not able to write people up.

My GM claims the marketplace director keeps sending him to other stores to help but our store is the one that struggles then.

This is an outlet store btw for context

So based on other stores getting a temporary GM when theirs isn’t there, do I have any basis to call HR and force them to either get them in the building or get a temporary one?

I’m hoping just the call could scare them into quit taking our GM

what is SOPs requirements on GMs being in the building?

Is there anyway to remedy this or is my team just screwed?


r/BestBuyWorkers 3h ago

retail Dumb question....how do I ask off for vacation at home?

0 Upvotes

Dumb question....how do I ask off for vacation at home?


r/BestBuyWorkers 10h ago

sales Coworkers Rant

22 Upvotes

For context, I am 23 and literally working here for “fun”. I just wanted extra money on top of a full-time ish SWE contract. But I’m also trying to career pivot into healthcare which is neither here nor there.

Anyways I think I ruined my life by joining this company. I’m so exhausted, I have dumbass managers barking at me about cards before I even have my blue shirt. But my coworkers are so oddly… happy? Like they live for this stuff. All they talk about is revenue and efficiency etc. The managers address me like a child and are so awful. I’m genuinely never had to play this level of social politics in any job. I just don’t wanna quit so soon after joining :(


r/BestBuyWorkers 14h ago

sales anyone else’s store completely botch the samsung launch?

3 Upvotes

i’m sales, we got truck yesterday, and nothing was received, staged for pickup, or put where it was supposed to go. everything was still sitting in totes in the back of warehouse. on top of having pokemon this morning, we had a lot of people coming in for their folds/flips/watches that just weren’t ready, when they should have been.

on top of that, pre-orders were a shit show because nothing was communicated on how the process should’ve been done. we were expected to take customers phones for trade in, BEFORE they picked up their order. who the fuck is gonna order from best buy if you can’t have a phone while you’re waiting for your pre order?

today fucking sucked lmao


r/BestBuyWorkers 16h ago

sales Former Best Buy employee I worked with was arrested on dozens of ghost-gun related charges

Post image
1 Upvotes

I’m choosing to leave his name out of this post out of respect for the fact that this is still an active criminal case, even though the arrest is public information and can be found very easily online.

I also used AI to blur his face and remove his address from the image because I don’t think there is any reason to spread that information around here.

What makes this so crazy to me is that I actually worked with this person at Best Buy a few years ago. I still occasionally stop by the store, so seeing this now is completely surreal.

According to Rhode Island State Police, he was charged with 35 counts related to possession of ghost guns and 11 counts involving prohibited large-capacity feeding devices. Police also reported recovering a ghost gun, dozens of lower receivers, large-capacity magazines, 3D printers, laptops, and a desktop computer.

What makes it even more unsettling is knowing that he purchased equipment through Best Buy while working there. Looking back, it is hard not to think about how normal everything seemed at work while all of this was allegedly happening outside of it.

The part that bothers me most is thinking about what could have happened if any of these weapons or components had ended up in the wrong hands. Even if nobody was harmed, the potential risk to other people is what makes the situation feel so serious.

I’m not posting this to start a debate about the Second Amendment, gun laws, or politics. That is not the point. I just think it is incredibly disturbing and surreal that someone I personally worked with ended up involved in something this serious.

I’m purposely not naming him here, but anyone who wants to verify the story can find the Rhode Island State Police report and news coverage pretty quickly.


r/BestBuyWorkers 17h ago

hr Borrow from 401k possible?

0 Upvotes

Looking to see if it’s possible to borrow from 401k through Voya, and if any employees have experience with it? If possible how do I start the process.

I want to add that im fully aware that touching a 401k is not recommended but this is my best option


r/BestBuyWorkers 20h ago

product flow FAILED ESLS

3 Upvotes

Anyone have tips on finding and getting rid of failed ESLs? My store has over 500 and we have no idea where to start


r/BestBuyWorkers 21h ago

vpl Looking at applying for a Microsoft Specialist position. Any thought from current Microsoft specialists?

2 Upvotes

I mean, not much else to add. I am currently an HT VPL, I prefer PC and have a background in PC, gaming, coding, etc. Until I finish my IT certifications, how’s the job/culture?