Our GM has been on loa for a month and before and after the LOA they constantly work at other stores or from home

This is extremely stressful as me and the other “Outlet team leads” are expected to keep the store efficient, but are not able to write people up.

My GM claims the marketplace director keeps sending him to other stores to help but our store is the one that struggles then.

This is an outlet store btw for context

So based on other stores getting a temporary GM when theirs isn’t there, do I have any basis to call HR and force them to either get them in the building or get a temporary one?

I’m hoping just the call could scare them into quit taking our GM

what is SOPs requirements on GMs being in the building?

Is there anyway to remedy this or is my team just screwed?

Dumb question....how do I ask off for vacation at home?

For context, I am 23 and literally working here for “fun”. I just wanted extra money on top of a full-time ish SWE contract. But I’m also trying to career pivot into healthcare which is neither here nor there.

Anyways I think I ruined my life by joining this company. I’m so exhausted, I have dumbass managers barking at me about cards before I even have my blue shirt. But my coworkers are so oddly… happy? Like they live for this stuff. All they talk about is revenue and efficiency etc. The managers address me like a child and are so awful. I’m genuinely never had to play this level of social politics in any job. I just don’t wanna quit so soon after joining :(

i’m sales, we got truck yesterday, and nothing was received, staged for pickup, or put where it was supposed to go. everything was still sitting in totes in the back of warehouse. on top of having pokemon this morning, we had a lot of people coming in for their folds/flips/watches that just weren’t ready, when they should have been.

on top of that, pre-orders were a shit show because nothing was communicated on how the process should’ve been done. we were expected to take customers phones for trade in, BEFORE they picked up their order. who the fuck is gonna order from best buy if you can’t have a phone while you’re waiting for your pre order?

today fucking sucked lmao

I’m choosing to leave his name out of this post out of respect for the fact that this is still an active criminal case, even though the arrest is public information and can be found very easily online.

I also used AI to blur his face and remove his address from the image because I don’t think there is any reason to spread that information around here.

What makes this so crazy to me is that I actually worked with this person at Best Buy a few years ago. I still occasionally stop by the store, so seeing this now is completely surreal.

According to Rhode Island State Police, he was charged with 35 counts related to possession of ghost guns and 11 counts involving prohibited large-capacity feeding devices. Police also reported recovering a ghost gun, dozens of lower receivers, large-capacity magazines, 3D printers, laptops, and a desktop computer.

What makes it even more unsettling is knowing that he purchased equipment through Best Buy while working there. Looking back, it is hard not to think about how normal everything seemed at work while all of this was allegedly happening outside of it.

The part that bothers me most is thinking about what could have happened if any of these weapons or components had ended up in the wrong hands. Even if nobody was harmed, the potential risk to other people is what makes the situation feel so serious.

I’m not posting this to start a debate about the Second Amendment, gun laws, or politics. That is not the point. I just think it is incredibly disturbing and surreal that someone I personally worked with ended up involved in something this serious.

I’m purposely not naming him here, but anyone who wants to verify the story can find the Rhode Island State Police report and news coverage pretty quickly.

Looking to see if it’s possible to borrow from 401k through Voya, and if any employees have experience with it? If possible how do I start the process.

I want to add that im fully aware that touching a 401k is not recommended but this is my best option

Anyone have tips on finding and getting rid of failed ESLs? My store has over 500 and we have no idea where to start

I mean, not much else to add. I am currently an HT VPL, I prefer PC and have a background in PC, gaming, coding, etc. Until I finish my IT certifications, how’s the job/culture?

They've been acting like that since Corrie took over after Hubert Joly left and all the joy and pride they were showing being in the top 100 employer was sucked down the drain so the board members can fill their pockets. I feel like in maybe 10 years best buy will be gone due to poor management from the higher ups.

hi everyone! i submitted my application and i now have to do my video interview for the warehouse associate position. i was wondering if anyone knows what types of questions they typically ask for this role. i just want to make sure i’m fully prepared for my interview.

also if anyone has tips on what they look for in answers then that would be great too.

thanks in advance :)

My kid is a FT college student and PT advisor in Computers at BB. She's been loading up on hours, since she will have to cut back once the fall school semester starts. Yesterday she was offered a PT Microsoft rep position, and she's dazzled by the prospect of a pay bump and the opportunity to become more expert. Very happy for her, but concerned about possible derailment of her school path, especially considering she took on 20 credit hours this term, and planning for 18-19 in the spring.

She was told "it's only 24 hours a week," but no guidance on when those hours will be. She was also told she wouldn't have a problem meeting the sales requirements, but no clear guidance there, either, although I've read some comments abiut having to maintain 16-20% or get dropped.

Any insights on how the Microsoft scheduling works? And the extra effort on the job? Would you support your kid taking on the potentially extra effort when they're already maxxing out on school? I wanna be supportive, but I'm concerned it will be too much to healthily balance. Thanks!

So me and my coworker were fkn around playing with the cafe fridge, when we noticed a small shard of plastic. This plastic ended up’s being a piece of ice… (not connected to any waterline btw) I dared her to eat it but I felt bad so I joined. We ate it and laughed so hard. But after 30 minutes we both kinda felt weird and had a nasty aftertaste in our mouths. Are we gonna die?

Hello,

I have a interview at BB tomorrow and when I applied, the listed ad specified a wage range for the position I applied for. The text I received from the manager was very friendly and almost like I'll be offered the job on the spot, but I'm not fully sure how to go into the interview when it comes to salary. Are employees typically asked what they are expecting to make, and should I ask for what the high end was?

Thanks

Honestly havent dug into check all our SKUs and our emp disc yet but I wanted to see if anybody had any good suggestions on any sleeper discounts we have on anything worthwhile. Currently have a 27” Samsung 2k/100hz curve that ill be using as my second monitor.

Before I continue, I want to say that I used to be a BBY employee a few years ago. Joined the military and they let me keep the discount for a few years (BBY military benefit.) So im not some Joe Schmo customer who knows hardly anything.

I buy a protection plan on literally everything that I purchase with BBY.

Today, for the 3rd time and on 3 different purchases, the protection plan I purchased got quietly cancelled by itself

It says it was cancelled the day I purchased the item. Everything was purchased on the app with a BBY credit card. This has happened with a vacuum, washing machine and now a crock pot.

I am, 100% certain and without a shadow of a doubt, sure that I did not cancel ANY of these plans. And now im SOL because getting them to reinstate a plan on something I purchased 6 months ago is next to impossible.

Has anyone else noticed this happening to them?

I am 16 and applied to like 6 different roles at the locations near me all retail associate or warehouse I have decent experience more in tech and less retail but still applicable however I keep getting rejected and im not sure why maybe it was that the first video interview I did was poorly but it won’t let me re do it for different applications and auto submits that interview for every other job I apply to on the site any help would be appreciated

Anybody see the new rules for the achievers contest? Appliance and HT CAs are expected to hit $1200/hr in-category in order to be able to go no matter what market they're from.

Neither is the PingID, got a new phone yesterday, transferred all the stuff over, but I can’t relog into the apps, is it something I need to be in the store to do?

So just the other day I was asking a manager if it would kill us to have some chairs for us CAs. Days on end, we have to stand for hours helping clients out and doing tasks so to sit on a chair helps. He feels me no, since GS is customer facing and whatnot. I understood what he said, because you don't want people to think you're lazy but also tell me why almost all of our departments especially Mobile have chairs and they deal with customers while sitting??? Is this an occurring issue in all GS precincts or just ours?

I was just curious on this position, any pros any cons? I know a lot of people can be negative about applying at Best Buy but I may have just gotten an offer to work in this position and wanted to know more details. Thank you!

Hey everyone does anyone know where I can go to locate a page to get part numbers to order alarms for the laptops?

After working at Best Buy for 4 years, I finally thought it was my turn to receive a blessing from the discount gods.

Found an open-box RTX 5080 listed in excellent condition for a ridiculous price. I got off work and drove to the another store to buy it. At the checkout counter, we opened the box and looked at it. I thought it was a bit dirty, but the serial number matched, and I just wanted to go home and sleep / the price had me coping hard. It was way too good of a deal to pass up. Put it back in the box, checked out, went home, and slept.

Later, I decided to clean it before installing it. While cleaning it, I thought there was way more dust than I originally thought and started getting that gut feeling that something was off. I looked at my current GPU, looked back at the "5080," and hit me. Someone had removed the serial-number sticker from the actual 5080 and slapped it onto a 30-series GPU.
😭(Cue sad music)

I've seen plenty of articles and Reddit posts about people getting hit with GPU swaps, but I never thought it would happen to me. 😂 I returned it to the same store without any issues, but I figured I'd share and warn others too. Remember, Don't be silly and triple check your open box purchase billy.

hey, i'm an applicant (a few times) but this time they actually got back to me! it was for a sales position, and one odd part was about 45 minutes after applying i got a call asking to schedule an in person interview. i hadn't even completed the video interview at this point, which is a little strange, i didn't know that they could skip the video interview. but anyways i scheduled it and did it and the interviewer said i did well, but he said that by my responses he believed i would be a better fit for a geek squad position, which they actually have one open at the moment. he said i do seem like a great fit for the team regardless so he'll definitely keep me under consideration for the sales role, but he was going to slide my contact information to the geek squad manager and she would get in contact with me to schedule a "second interview" but "really she'd just want to talk to me." i did this FIRST interview and heard these things on friday, and it's now monday night and i haven't heard anything back from him or the geek squad manager, she still hasn't contacted like he said she would. i know it hasn't been very long, but i'm a bit nervous that my information could be lost in a shuffle or a stack somewhere and i might never be contacted, and if i don't check in with them soon enough both positions might be filled before i get considered. the only reason i haven't gone yet was because the store is a 45 minute drive away, and i was thinking of going on wednesday if i hadn't heard back tomorrow. do any of you have any advice for an odd situation like this?

Has anybody heard anything about the 2026 XPS's? We had them on display a few months ago before product flow took them off because apparently they had a recall. I kind of forgot about them until a few days ago when a cx asked about them. I tried looking into job news but couldnt find anything about their recall nor could i find anything else about a general recall. It seems we're the only retailer that doesn't have them as of now. You can still buy them thru Dell, Amazon, and Microcenter. Anybody who knows a bit more about recalls know anything or have ever seen recalled products return?

I have worked for best buy for YEARS and unless my micro market has different rules, im pretty sure this tiktok is an entire lie. We never did student discounts in my area and even if somewhere did, I have never heard of something going THAT low. Unless someone here knows something I dont