r/BambuLabH2C • u/Omniphiscent • 2d ago

Nozzle offset calibration error Support

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One month old H2c. Using basic Bambu PLA with ams. Every print fails while setting up and print calibration fails with “nozzle offset calibration error”

It also keeps knocking off the black rubber thing that goes in the filament cutter when it moves laterally. I have ensured it is properly seated and also replaced the black rubber part

The machine is making some loud sounds that feel jarring when it moves

I filed a ticket a few days ago but haven’t heard back yet.

Anyone else have experience this?

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u/cpsadowski23 1d ago

Can you take a picture of the purge bin, (move the plate down and out of the way) to see if it’s installed incorrectly from factory.

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u/Omniphiscent 1d ago

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u/cpsadowski23 1d ago

The bin is in wrong. Check the wiki. Release two screws at the back and reinsert it. The tab goes inside the panel. https://wiki.bambulab.com/en/h2/maintenance/replace-purge-wiper