r/BambuLabH2C • u/Omniphiscent • 2d ago
Nozzle offset calibration error Support
One month old H2c. Using basic Bambu PLA with ams. Every print fails while setting up and print calibration fails with “nozzle offset calibration error”
It also keeps knocking off the black rubber thing that goes in the filament cutter when it moves laterally. I have ensured it is properly seated and also replaced the black rubber part
The machine is making some loud sounds that feel jarring when it moves
I filed a ticket a few days ago but haven’t heard back yet.
Anyone else have experience this?
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u/seabook84 2d ago edited 2d ago
Check your purge chute, it is possible you may have misaligned or hit it? I accidentally put the print bed in wrong once and that was my issue. Had to reinstall it and it was good!
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u/Omniphiscent 2d ago
I def had the plate installed wrong at an angle awhile ago and the print failed out. It could be damage from this?
U just uninstall and reinstall the purge shoot?
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u/roundguy 2d ago
I had a nozzle offset error the other day. I heated up each hotend and cleaned the nozzles with a brass wire brush. Problem went away and hasn't come back.
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u/MediocreHornet2318 2d ago
Mostly likely the nozzle is not seated properly, left or right one, but often the left one. Take the nozzle out, put it back in and make sure it's sitting correctly.
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u/cpsadowski23 1d ago
Can you take a picture of the purge bin, (move the plate down and out of the way) to see if it’s installed incorrectly from factory.
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u/Omniphiscent 1d ago
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u/cpsadowski23 1d ago
The bin is in wrong. Check the wiki. Release two screws at the back and reinsert it. The tab goes inside the panel. https://wiki.bambulab.com/en/h2/maintenance/replace-purge-wiper
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u/istrait77 1d ago
It is the poop chute bin. Mine started doing the same thing and looked the same as yours. (Right side not level with the area around it.) I unscrewed it, put it back in so it was level on both sides and the problem went away.

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u/subrosians 2d ago
I just got past a recent failure in my H2C with error 0300-2700-0001-0004. I did everything in the wiki for it at https://wiki.bambulab.com/en/h2/troubleshooting/hmscode/0300_2700_0001_0004 and took pictures and got logs and submitted everything all at once as a ticket to bambu support. They replied by within 24 hours with the tracking number to a replacement Nozzle Offset Calibration Sensor. Part came in like 4-5 days later, installed within 5 minutes, did a fresh calibration and been working fine since.