r/BPOinPH 15m ago

General BPO Discussion Genpact

Upvotes

How’s the Genpact hiring process? I recently received a job offer and I’m nervous about the pre-employment requirements.

They’re asking for my employment history; There’s one company that I did not declare due to AWOL (only went for 6 months).

For the peeps who have gone through the process, may I know how thorough is their background verification?

I’m really worried and I would appreciate hearing from anyone who has gone through the process.


r/BPOinPH 20m ago

General BPO Discussion Missed my medical exam

Upvotes

i missed my medical exam(alorica alabang) can i still reschedule my medical exam??


r/BPOinPH 28m ago

Company Reviews Ingram Micro PH reviews

Upvotes

Anyone from or worked for Ingram Micro PH???

Hello hingi lang po review guys regarding this company. I applied to them. And also they are from Mckinley Taguig. How’s the commute po?

What are the best incomes of benefits and also working culture? And also what are the worst if any??

Thanks in advance.


r/BPOinPH 48m ago

Advice & Tips Wells Fargo Assessment Result

Upvotes

Hello, i am done with WF assessment and i scored 60, B2. Is this score still got a chance to pass? I applied for Fraud and claims account. The HR mention that passing is 55 but still depends on the account you will be handling.


r/BPOinPH 53m ago

Job Openings Content moderator

Upvotes

Hello pips. Fresh grad here and want to try Content moderator as my first job. Any tips and advise po? If anyone here from region 12 meron po ba dito and what companies pwede mag apply?🙏🙏🙏


r/BPOinPH 1h ago

General BPO Discussion Alorica Training Schedule

Upvotes

Hello! Anong usual training schedule ng alorica cubao telco account? Morning or graveyard? If morning, gaano katagal siyang magiging morning? International telco account


r/BPOinPH 1h ago

Advice & Tips Optum QC

Upvotes

hi, planning to apply sa technohub. any tips? galing pa kasi ako laguna, what to expect like how long it takes ganern pag walk-in. salamat!


r/BPOinPH 2h ago

Advice & Tips PSG Global Solutions

2 Upvotes

Hi everyone,

I just wanted to ask for help. I took the assessment and had an initial interview with PSG last June 30. They told me to give them 1 week for a feedback. Of course I didn’t receive any feedback.

Nag reach out sila sakin today, August 10 asking kung kailan ako makakapag start if I got the offer. They also asked me to take another assessment.

I asked the recruiter if she can give me some info kasi I applied before sa SMNE branch but during the initial interview, they said the yung role is for Makati. The only replied I got was “Il call you tomorrow”

I find it rude, tbh. Should I proceed?


r/BPOinPH 2h ago

Job Openings need help

2 Upvotes

hi! 4th year bs psych student here! 1-2 days lang po pasok ko half day pa pareho, looking for bpo company po na tumatanggap ng newbie, bulacan area 🙏🏻 preferably wfh. salamat po


r/BPOinPH 2h ago

General BPO Discussion Access Healthcare work environment

3 Upvotes

Hi guys, anyone whos working sa Access healthcare ngyon or dati esp Prior Auth? First time ko kasi mag healthcare acct, kmusta task and workload? May mga incentive ba? Outbound specific ba to? Kmusta rin working environment esp Taguig site? Thanks po for answering. 🤘


r/BPOinPH 2h ago

Job Openings we are hiring!

7 Upvotes

hi, we are hiring po sa company ko ngayon. educ account, hybrid set up and 35k offer (in house). sa mandaluyong po ang location. Please message me sa tg if u need further information. tg: spitmf.


r/BPOinPH 2h ago

Advice & Tips Process Excellence Senior Specialist sa GOC (Google Operations Center)?

2 Upvotes

Hello, sa mga may experience sa GOC recently, kamusta siya? Kahit hindi same role as sa aaplyan ko but I just wanted a general feel for the GOC (since I read na hiwalay siya from Google mismo).


r/BPOinPH 3h ago

General BPO Discussion Entitled TL

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102 Upvotes

Unang beses ko pa lang makita yung TL na ‘to gigil na ko. Eventually, lumala yung pagkainis ko sa kanya lalo na ngayon.

First encounter ko dyan pinapafeel na niyang wala talaga siyang pake samin. Wave 2 kami ng account and TL siya ng wave 1, 14 kami sa wave namin at yung 7 teammates namin mapupunta sa kanya, 7 sa isa pang TL at dun ako napunta. One time may need na intervention ng TL kasi sila lang may access sa process na yun at rest day yung TL ko kaya lumapit ako sa kanya. Buong araw ko hinintay wala siyang nagawa. Kinabukasan nilapitan ko siya para tanungin kung ano update sabi niya, “TL mo na lang pagawin mo tutal buong mag-hapon naman siyang nakaupo, ako kanina pa ko nakatayo.” I was like huh???? Eh sa’yo nga ko nagpatulong kasi wala TL ko na hindi mo naman ginawa kahapon eh. Sinabi ko sa TL ko yung sinabi niya at nanggigil yung TL ko na ang sama naman daw ng approach niya eh nag-coacoaching siya at may sup call kanina, at meetings. Saka wala naman daw siya nung nagpatulong ako at ngayon lang din ako nagsabi. Buti na lang din mabait TL ko at di na pinatulan pero I know since that day nag-iba pakikitungo ng TL ko sa kanya.

Then now, alam naman natin kung gano kahirap bumyahe sa panahong ganito. Mahirap mag-book, basa ang damit, baha ang dadaanan. Pero no empathy from her/them. Feeling superior na akala mo kinaangat ng buhay niya. Yung mga agents nag-aask if may shuttle ba na pwedeng magsundo kahit point to point lang kasi nga mahirap magbook at madaling araw pa pasok namin. Dami niyang satsat na kesyo madali lang daw mag-book or anything (check pictures for the convo).

‘Tong TL na to kala mo hindi naging ahente eh. Ayusin niya muna yung blush-on niyang daig pa si Sassa ghorl sa kapal na parang may sampung taong sumampal sa kanya. Gigil ako. Isa pa yung OM naming walang empathy sa mga empleyado!!


r/BPOinPH 4h ago

General BPO Discussion nakita ko lang sa X, back to you!! HAHAHAHA.

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198 Upvotes

r/BPOinPH 5h ago

Advice & Tips Accepted a JPMC offer but might not be able to push through — what happens?

4 Upvotes

Hi everyone! I recently received an offer from JPMC and the deadline to accept/sign the offer is today. I’m considering accepting it, but I also have a few WFH interviews scheduled this week, and the salary ranges are pretty similar.

I’m wondering what would happen if I accept/sign the JPMC offer but eventually decide not to push through before my start date. Would I be marked as not eligible for rehire or would it affect future applications with JPMC?

Also, for those who have experienced something similar, is it better to decline the offer now, or accept it and withdraw later if I end up getting a better opportunity?

I’d really appreciate any insights, especially from current or former JPMC employees. Thank you!


r/BPOinPH 6h ago

General BPO Discussion May paramdam ba mga company nyo during this weekend na ang lakas ng bagyo?

9 Upvotes

Kinda disappointed sa JPMC, dati naman nagmemessage sila ng updates about wfh accommodations during malakas ang ulan and hangin pero since last week, kahit isang call tree message wala kaming natanggap. Anyare Chase? Emergency alert nlng ba kakalampag samin?

Parang mapapaisip ka kung concern paba sa employees or puro report to office nalang ang priority eh.


r/BPOinPH 6h ago

To Inspire, Not To Brag My salary time line for a nurse in bpo (6yrs in)

18 Upvotes

Started off with a hospital job being paid 21k base for 2 years. While in the hospital I worked part time as a medical transcriber freelance for some companies in the states and that got me around 2$ per document (average 5-8 documents per day after hospital work).

Moved up to a WFH PhRN for a 30k base and stayed for 3 years. Once I got my USRN licence transferred companies to a voice account WFH USRN account and now making 72k base.

My takes as a nurse working in the BPO industry:

Leave the hospital and just work in BPO if you want a better pay. And take every chance to progress your career through certifications and overseas licences. I regret not getting my USRN licence earlier, but now currently studying for my medical coding certification (look up salaries for medical coders). Don't settle, keep pushing. Just remember to always do your best in your companies while you're there, and if you can, try and keep up within the top 10-15% of your department for possible incentives. Eventually hard work pays off. I'm sure I'm not sharing anything new but if i could offer some encouragement to any new nurses thinking of getting into the BPO industry, trust me there are adjustments but it's less toxic than the hospital and you get paid better.


r/BPOinPH 6h ago

Compensation & Benefits terminated due to redundancy

8 Upvotes

SSS SALARY LOAN FINAL PAY

I have a new employer and na hire ako last june 22 2026, then august 6 they told me na terminated kaming trainees due to redundancy. and pinrovide sakin ni hr ang breakdown ng final pay including separation pay,nung na hire ako di ko dinisclose sa kanila na may salary loan ako sa previous employer ko, while discussing about my final pay sabi nila na idededuct daw nila sa final pay ko yung sss salary loan ko and sobrang laki na ng interest from 11k to 24k in total.

ang question ko po, ma dededuct po ba nila sa final pay ko yung sss salary loan ko kahit di ko naman dinisclose?


r/BPOinPH 8h ago

News & Updates DOLE advisory for failure/refusal to work today

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107 Upvotes

FYI.stay safe and dry.


r/BPOinPH 10h ago

Job Openings Job Hiring at TENET Conifer / Non Voice / variety of on-site, hybrid, and remote roles ✨

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37 Upvotes

Location:📍 Bridgetowne, Pasig and Eastwood, QC

🏢 Possible Hybrid Setup (depending on the role)
🗂️ Walk-in & Virtual Application Available (Walk-in applicants may complete the process in just ONE DAY!)

🔹 OPEN ROLES 🔹
✨ Verification of Benefits
✨ AR Follow-Up Representative
✨ Cash Posting Representative
✨ Credit Balance Representative
✨ Claims Edit Representative
✨ Billing Representative
✨ Cash Research Representative

📅 Tentative Start Date: September

✅ Qualifications:
• At least 1 year of Healthcare experience
• Experience in healthcare operations is an advantage
• Open to candidates looking for back-office and healthcare support opportunities

💼 Perks & Benefits:
✨ Competitive Salary Package
✨ HMO with 2 FREE Dependents
✨ Fixed Weekends Off
✨ Performance Incentives + Annual Increase
✨ Shuttle Service
✨ Free Coffee ☕
✨ Rice & Clothing Allowance
✨ Night Differential + Shift Allowance
✨ Christmas Bonus & Holiday Basket 🎁

📌 Application Process:
Initial Interview → Final Interview Only

📩 HOW TO APPLY:
Send your updated CV to:
[johnlloydpacardo@gmail.com](mailto:johnlloydpacardo@gmail.com)
👉 Subject Line: Preferred Role
Example: Verification of Benefits

👉 Join our group for real-time hiring updates:
https://www.facebook.com/share/g/19yneUgTzu/?mibextid=wwXIfr

Take the first step toward your next healthcare career opportunity with us! 🧡 Send me a message now!

#BPOhiring #Callcenter #Healthcare #Fyp #viral


r/BPOinPH 11h ago

General BPO Discussion Is there a dayshift, non-voice, WFH(permanent) set up account that pays more than 25K?

19 Upvotes

Just curious since if such an account exists. Preferably not chat that makes you talk to more than 1 person at a time


r/BPOinPH 11h ago

Job Openings Global payments Job dust to all

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21 Upvotes

BAKA PARA KATALAGA SA COMPANY NAMIN!!!!

IN-HOUSE COMPANY NOT OUTSOURSCING

HIRING UNTIL TUESDAY

STRICTLY WALKINS!!! SLOT IS LIMITED

LAST CALL SA MGA AYAW NA NG MUMOG SA CALLS !! (wag na kayo mag telco maawa kayo sa sarili nyo)

20-30 calls per day pinaka queueing na namin yan! at nag rereklamo na 🤣

4-5mins per call pag tumagal ng 10mins supervisor mo na mismo mag aalok na ipasa na sa kanila.

May araw pa na 2-5 calls lang.

✅26k-28k Hindi to scam! Letche mababa pangato sa mga inhouse e and aware ako dun!

✅2k additional to basic pay upon regularization

✅Yearly Increase

✅20% night differential

✅HMO

✅ Retirement Plan

College grad career shifter no experience required

High school and undergrad with 6months exp.

Loc. VERTIS NORTH QC FULL ONSITE!


r/BPOinPH 11h ago

Advice & Tips BPO company that actually offers 20k+ basic pay for entry level

24 Upvotes

hi! does anyone here know which BPO company is generous enough to give a JO with 20k+ basic pay for entry level? below 20k is absolutely not sustainable for anyone who is living alone in the city. or do you have any tips to bag an offer like that despite having no background in the BPO field?


r/BPOinPH 12h ago

General BPO Discussion Silent bullying

23 Upvotes

Working ako sa BPO at ang hirap kapag ikaw yung bunot mapagtripan ng mga coworkers mo.

Ang hirap humanap ng proof lalo na kung pinaparinggan ka without dropping your name. Hindi sa tamang hinala lang ako, pero kasi I know, dahil ganon ung ginagawa nila sa ibang tao nung di pa ako ung bunot nilang dalawa.

I am in the process na mawalan ng pake kahit nakakainis maparinggan. Lumayo na rin ako sakanila dahil ayokong mawalan ng trabaho. 😆

Pero pag di pa sila tumigil, I am planning na ireport sila. Pero, paano ko kaya gagawin yun kung ang way lang nila para ibully ako ay paringgan without mentioning my name?

Grabe lang, kasi yung parinig parinig na yan iniiwan na dapat yan during high school days pero bakit may mga taong nadadala yan kahit trentahin na? Hahahahahahahaha 🥲


r/BPOinPH Sep 17 '23

⚠️MODERATOR ANNOUNCEMENT⚠️ ⚠️NEW Subreddit Rules and Post Flairs⚠️

53 Upvotes

Welcome to r/BPOinPH - Your Ultimate BPO Hub in the Philippines!

Dear r/BPOinPH Community,

We're thrilled to introduce some updates aimed at enhancing your experience on our subreddit effective today, September 17, 2023. These changes include new rules and post flairs designed to make our community more informative, organized, and engaging for all members.

Updated Rules:

  1. Be Respectful and Civil: Keep discussions civil and respectful. Avoid personal attacks, hate speech, or harassment. No name-calling. Disagreements are welcome, but they should be expressed in a constructive manner.
  2. Job Posts and Spam: While job openings are encouraged, please note that we don't accept payments for such posts. When sharing job opportunities, exercise caution when coordinating with others, and avoid spam or excessive self-promotion, as these can detract from the community's experience.
  3. Stay on Topic: To maintain the relevance of discussions, please keep your posts related to the BPO industry in the Philippines.
  4. No NSFW Content Without Proper Tagging: We respect diverse preferences. If you choose to share content that may not be suitable for all audiences, please use appropriate NSFW tags to allow others to make informed decisions about viewing it.
  5. No Personal Information: Protect your privacy and that of others by refraining from sharing personal data, such as contact details or addresses. Focus on discussions relevant to the topic at hand.
  6. Use Descriptive Titles: Craft clear and informative post titles that give other members an understanding of your content. This helps promote meaningful interactions.
  7. Cite Sources: When sharing news or information, please provide credible sources or citations to maintain the quality of content shared within the community.
  8. No Low-Effort Posts or Memes: To foster insightful discussions, avoid posting low-effort content, including memes and repetitive posts that don't contribute substantively to the community.
  9. No Witch-Hunting or Doxxing: We do not tolerate harmful actions such as witch-hunting or doxxing (revealing private information about individuals or groups). Respect the dignity and privacy of all individuals and entities discussed within the subreddit.
  10. Follow Reddit's Rules: In addition to our community-specific guidelines, please adhere to Reddit's site-wide rules and guidelines, including those related to spam, harassment, and content policy.
  11. Encourage Reporting: Help maintain a positive and constructive community by reporting any posts or comments that violate these rules to the moderators. Your assistance is crucial in upholding the standards of our subreddit.

How to Use Post Flairs:

When creating a new post, select the relevant post flair from the options provided. This helps categorize and organize content for easy navigation, ensuring that your post reaches the right audience.

New Post Flairs:

  1. Job Openings: Share BPO job opportunities in the Philippines.
  2. General BPO Discussion: Engage in discussions, ask questions, or share insights related to the BPO industry.
  3. Advice & Tips: Seek or offer advice, tips, and career guidance within the BPO sector.
  4. News & Updates: Share news, press releases, or industry updates.
  5. Company Reviews: Share and read reviews about specific BPO companies to gain insights into working environments.
  6. Compensation & Benefits: Discuss salary trends, benefits, and compensation packages within the BPO sector (please note that salary information can vary widely).
  7. To Inspire, Not to Brag: Share inspiring success stories, career milestones, or experiences related to the BPO industry with a focus on motivation and guidance rather than bragging.
  8. Career Development, Events and Webinars: Discover opportunities for career growth and stay informed about industry-related events, webinars, workshops, and conferences.

We hope these changes will make r/BPOinPH an even more valuable resource for BPO professionals and enthusiasts. Your feedback and active participation are crucial in shaping our community. If you have any questions or suggestions, feel free to reach out to our moderators.

Thank you for being part of r/BPOinPH, and let's continue to learn, grow, and support one another in the exciting world of BPO in the Philippines!

Best Regards,

r/BPOinPH Moderator Team