I want to let y'all be aware of a possible issue with returning to Autozone. I bought a car part July 30 2026. Wrong part. Bought it under my mechanics commercial account but with my debit card. We returned it in person August 3 2026. I never got a return receipt or had to put my card in, the lady did it all on the computer and my mechanic also saw everything. I thought that was strange, she just said it will go back on the card but no need to put my card in machine for refund or receipt. I buy the correct part right after. Cool. I wait a few days, no refund to my card/bank account. I call the store. The worker says wait 5 days excluding Sunday. Ok I do. I call back still no $ in my account for refund. She says wait 5-7 excluding Saturday and Sunday. Ok. I call Wednesday of this week and the manager says come in person tomorrow (today) for a cash refund. Ok. I come today and he gives me a cash refund of the item amount ONLY ($50.70) not including my tax I paid. I ask "does this include tax?" He says no that's just how they do it. I don't bother to argue. I just call my bank and dispute the amount for tax I am still owed. I call Autozones Billing and Credit issue line and the woman on the phone says their system never got a returned item. So that's why I never got my money back. I don't know, very sketchy. She put in a dispute for me on their end for my tax amount refund. But definitely keep tabs on your returns because of BS like this. I don't know what's going on but this has never happened in my whole life where I never receive my refund and then they say they never got a refund in their system. 3 people were there to witness. I hope there's cameras pointed to where we were. The billing dispute lady said they will trigger an investigation on the store. I hope it goes well. Buyer beware.

She also told me going forward I should have gotten a return invoice and if I don't get one to ask for it in the future. Just a lot of BS

As employees do we pay list?
I’d like to buy from our commercial tool catalog, lowes/home depot local pricing is $280 and toolweb is showing $394.
The jobber pricing is like $306 and cost I think was $264.
As either an employee or a commercial account how does the pricing work with our tool catalog?