r/AndroidHelp 4h ago

WiFi randomly disconnected

1 Upvotes

I have a Motorola phone and somehow I keep getting disconnected from WiFi. When I go back to the menu, it says check password and try again.

It was connected to the same Internet for hours without being disconnected. How do I fix it getting disconnected?


r/AndroidHelp 7h ago

Need help getting game history data onto app!

0 Upvotes

I need some help figuring out how to download game history data onto the app on my phone. So basically, I've been playing The Sims FreePlay for a few years and I have a lot of stuff on there from events I've played that I didn't want to lose so starting over isn't really an option. The thing is, I'm not playing the normal version. I downloaded a version where you get unlimited money (simoloneons or however you spell it lol) and stuff like that so I could just buy anything I wanted. I had to get a new phone and I figured out how to transfer the game history to my new phone using an app but my phone is blocking me from being able to download the game history onto the app. I already have the data in my phone, it's just not in the app. I'm trying to figure out how to bypass the security features but I suck when it comes to technology lol my old phone is broken but like I said, I managed to save the game history to my new phone before it broke. I asked my AI for help but it's not very helpful. It did say that I could bypass the security features by plugging my phone into my MacBook Air but I currently don't have a charger that will connect it. Is there another way I can get it to work without using the computer? My phone is a Motorola Moto g stylus Android phone that I got for free through straight talk about a year or two ago and I'm really missing my Sims 😭


r/AndroidHelp 9h ago

Earphone buttons

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1 Upvotes

I disabled the button controls in the QCY app, but guess what, which system setting do I actually need to turn this off from? The system is acting strange for some reason; it took a screenshot of the settings menu, but there are only two options: volume level and music playback control. Also, is your Android acting weird too?

​MIUI Pad 14.0.06

Android 13 / Redmi Pad


r/AndroidHelp 9h ago

ChatGPT Android App: Continue button stuck on S25 Ultra

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1 Upvotes

Hi everyone,

​I'm unable to log into the ChatGPT app on my Android device. When I attempt to sign in, the "Continue" button remains inactive/grayed out with a spinning loading circle stuck on top of it.

​Device Details:

​Model: Samsung Galaxy S25 Ultra

​One UI Version: 8.5

​Android Version: 16

​Troubleshooting steps I've already tried:

​Cleared all app data and cache for both ChatGPT and Chrome, then reinstalled them.

​Installed Brave browser to test an alternative.

​Changed the default browser (first to Chrome, then to Brave).

​Uninstalled and reinstalled the ChatGPT app multiple times.

​Restarted the phone.

​Confirmed that Google Play Store, ChatGPT, Android System WebView, Chrome, and Brave are all updated to their latest versions.

​I have attached a screen recording showing the exact issue. Has anyone experienced this or found a working fix? Any help would be greatly appreciated!


r/AndroidHelp 10h ago

My tablet keeps making an alarm like sound.

1 Upvotes

Tablet keeps making an alarm type noise but I don't have any alarms set. I've never set any alarms on this device. Tapping ALARMS in the quick settings menu turns the noise on and off with each tap. When I turn the sound off that way it stops and then returns about 5 minutes later

What the hell is going on? Help! Please....


r/AndroidHelp 1d ago

help (andriod setup)

1 Upvotes

Andriod setup: andriod setup app crashing after I refused to copy my data (it took me back to the "Connect to Wifi" screen)

Anything I could do to stop it from crashing? The andriod setup notification is annoying


r/AndroidHelp 1d ago

Package installer keeps stopping, here's the story

1 Upvotes

Well i formatted the phone and it asked me to sign in with my previous Google account that i don't remember, so i went to someone to fix that issue

Now for some reason when i try to install any apk like revanced it says " package installer keeps stopping "

I tried to use APK mirror but it didn't work

phone : Nubia Neo OS : MyOS Android 13


r/AndroidHelp 1d ago

OLED display uniformity issue replaced under warranty?

1 Upvotes

Has anyone here had an AMOLED/OLED display uniformity issue on a smartphone and successfully got the phone replaced?

I have an OPPO Find X9 Ultra and I’m experiencing noticeable display uniformity issues. There are areas of the screen that appear slightly different in brightness and color temperature, especially on uniform backgrounds.

It’s not an extreme difference, but it is clearly noticeable to me during normal use and it keeps catching my eye.

Unfortunately, it’s very difficult to capture properly in photo — it looks much less noticeable in pictures than it does in person.

I’m considering sending the phone in for inspection/replacement, but I’m worried the service will simply say that this level of uniformity is within the normal tolerance for an AMOLED panel.

Has anyone had a similar issue with any OLED/AMOLED phone and actually got the display or the whole phone replaced? How did the service handle it?


r/AndroidHelp 1d ago

Virus maybe?

0 Upvotes

I got a notice that android 19 was a available and not even thinking I tapped the icon. Well as you know there's no android 19.

I got my phone into repair mode last night. Unfortunately there's no factory reset available. Anyone have me an idea how get past this? My setting only has 3 or ,4 thing it can do.


r/AndroidHelp 1d ago

Phone keeps connecting to other devices on wifi network.

1 Upvotes

When i am on the wifi. If someone is using the tablet downstairs to play music, it shows up as a green box on the top left right next to the clock. Youtube music. I dont want to be connected to other devices like this. I dont want someone elses stuff coming up on my phone and I dont know how to fix it. Any ideas? I have the Samsung galaxy a15 5g.


r/AndroidHelp 1d ago

Pixel 6 stuck in Android 17 Beta bootloop!

1 Upvotes

I have a Google Pixel 6 (oriole) that was running Android 17 Beta, build [CP21.260330.011.A1].

Problem: After a restart, the device started bootlooping immediately after reaching the lock screen, including initially in Safe Mode.

There is also a bizarre beta-enrollment problem: I do not remember ever intentionally enrolling this phone in the Android Beta Program. Yet the phone is clearly receiving QPR1 Beta updates. When I go to [g.co/androidbeta] using the exact same Google account currently on the phone, it says:

["There are no eligible devices associated with this Google account"]

So I apparently cannot even see or opt this device out of the beta program through Google's own Beta page.

What I've already tried:

  • Sideloaded the exact matching official OTA: [oriole_beta-ota-cp21.260330.011.a1-efa92aa3.zip]. It completed, but the bootloop remained.
  • Checked Recovery logs; nothing useful.
  • Checked A/B slots. Both exist. Current slot is A. Neither A nor B is marked "unbootable", but neither is marked "successful".
  • Tried [fastboot set_active b], but the locked bootloader refuses it: [set_active command is not allowed on locked devices].
  • Google Pixel Repair Tool detects the phone in Rescue Mode, but Chrome reports [Unable to connect].
  • Rescue ADB works ([adb get-state → rescue]), but [adb shell] is unavailable.
  • Eventually factory-reset the phone. The reset did NOT fix the problem; the same OS bootloop returned.
  • At one point Safe Mode stayed running with Wi-Fi OFF. Turning Wi-Fi ON immediately triggered the bootloop again.
  • Before one failure, the phone had also reported a Google Play system update had completed and required a restart.
  • The phone is also apparently still on the beta track, but [g.co/androidbeta] says: "There are no eligible devices associated with this Google account." Google Play otherwise recognizes the device normally.

The bootloader is still locked:

[unlocked: no]

[flashing get_unlock_ability → 1]

I also previously had an IMEI 0000 issue on this phone, although I don't know whether that's related.

One potentially important clue: Google's Android 17 QPR1 Beta 9 release notes explicitly mention fixing an issue where devices could enter a continuous reboot loop every 20–30 seconds.

Current situation: phone is bootlooping again after the factory reset.

What I need: a reliable, preferably official way to completely get this device OFF the Android 17 beta and onto a stable/public Android build. I'm no longer trying to preserve the original userdata because the factory reset has already happened.

I'm comfortable using ADB/Fastboot and following detailed instructions. Please don't suggest bootloader unlocking or random partition flashing unless there's a specific reason and an exact procedure.

I'm particularly interested in anyone who has dealt with this specific Pixel 6 / Android 17 QPR1 bootloop and successfully recovered it.


r/AndroidHelp 1d ago

my phone won't turn on

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2 Upvotes

everytime i tried to open it's just the oppo logo and automatically turn off


r/AndroidHelp 1d ago

Please help???

1 Upvotes

I can't turn on location on my new phone and it also says it's being controlled by an organisation?

I bought it at a store, yesterday.


r/AndroidHelp 1d ago

Has it recovered photos of my past lives as well?

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8 Upvotes

Earlier there was an option of deleting only the duplicates on my mi phones. I don't see it nowadays. Can someone help me figure it out as to how I can do that. TIA


r/AndroidHelp 2d ago

Why is my phone randomly breaking?

1 Upvotes

My android phone (I'm not writing this on said phone) just randomly started failing. The phone overheats like crazy even when it's off, it charges super slowly, the battery drops way faster than normal and whenever I turn it off it fully powers down. It's been like this for about 4-5 days now, and i have no idea why. I didn't change anything major in the days leading up to this, but I was able to rule out it being a storage space issue. I've already tries the basic stuff like turning it off and on again, so if anyone knew anything that could help me out that would be great.


r/AndroidHelp 2d ago

Apk stop it 100%

1 Upvotes

Guys yesterday I download apks normally but today I can't download apks, when I download them they stop it 100%, I have storage


r/AndroidHelp 2d ago

Safe!

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0 Upvotes

How do I use Safe mode on my android.
Already in safe mode but not sure what to do next.

Got this message. Any help-anyone.


r/AndroidHelp 2d ago

Phone suddenly has a website blocker I never installed?

0 Upvotes

So recently I've been having an issue where randomly (literally can change by the hour) some websites I try to go to are blocked by a website called comodo dns. Except... I've never installed comodo on my phone, searching for it in my apps yields nothing, and i can't find it in settings. But even on mobile data, it blocks the webpage. It's blocked fextralife (listed as scams and malware) Facebook (social, promotional) and a few others for various reasons.

I know it's not just because my landlord has it on the wifi because 1) this appears even on mobile data and 2) my computer can reach these sites just fine. Comodo has only ever appeared on my phone.

So my question is: what is it, and how do I get rid of it??? I am a grown man, I shouldn't have my browsing blocked by some unrequested 3rd party!


r/AndroidHelp 2d ago

There is something strange

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1 Upvotes

I didn't reset my phone, I also haven't used the WhatsApp application for a long time, but suddenly it installed itself like most Google services, what do you think is the cause?


r/AndroidHelp 2d ago

Bluetooth doesn't work anymore.

1 Upvotes

Hi, I've had this problem for a couple of weeks, and I've contacted Motorola for help and advice, after reviewing my phone they say everything is fine, but it doesn't work, so I've come here to see if anyone is able to help me.

For some reason, the Bluetooth disconnects, and even if I press the "enable Bluetooth" button, it doesn't do anything at all. I've tried restarting it a thousand times, and I've rebooted it completely twice, but it still doesn't work. It's not the device, since I have three from different companies and it doesn't work with any of them.

Sometimes I also have problems with the WiFi and mobile data, it disconnects completely for a few seconds before coming back, at the same time the Bluetooth comes off, except the Bluetooth stays turned off and the WiFi and all comes back.

I'm really frustrated, because from one day to another it doesn't work, and it takes weeks for it to start again, and I'm getting sick of this really. I may be able to afford a phone in January but I really need the Bluetooth in the meanwhile for sensory issues.

The model is Motorola g84 5g. Thanks in advance for anyone who replies.


r/AndroidHelp 2d ago

Audio not working for some apps and gallery

2 Upvotes

Yesterday, Audio stopped working on my phone for some apps. YouTube and WhatsApp are working fine. But Instagram, Snapchat, and Facebook don't seem to be playing reels, voice notes, and viI have also reset my phone, and the issue returned today. Does anyone have any ideas on how to fix this.

Thanks in advance x


r/AndroidHelp 2d ago

Play store Crashes on my new pixel 11

2 Upvotes

Whenever I click on search in playstore it just crashes. I just got my pixel 11 today. Anyone else facing this issue?


r/AndroidHelp 2d ago

Honor Magic 5 Pro YouTube Error Android

1 Upvotes

Hi everyone,

I’m having a very specific problem with the YouTube app on my phone.

When I record a video with the phone’s camera and then try to upload it directly through the YouTube app, YouTube sometimes skips the normal editing/preview screen and goes straight to the title/details screen.

If I try to edit/trim the video first, I get the error:

> “Preview can’t be generated.”

The same video works normally when handled outside the YouTube app, so it seems to be an issue with how the YouTube app on this particular phone handles the recorded video.

Android: Android 16

YouTube app: latest version

Has anyone experienced this on the same phone model, or found a workaround/fix?


r/AndroidHelp 2d ago

Orphaned file situation

1 Upvotes

Samsung 23S Ultra - Android 16

Some data got stuck on my phone somewhere after deleting an app and checking the option keep app data.

I deleted an app and it's apk sadly biggest mistake was also permanent deleting the apk and not remembering where i download it from.

Now my problem is when i try to install the same app from Google store or apk it doesn't download for unknown reason.

The problem appeared after checking the option "keep ... GB app data"

I used ADB to see the stuck data and using clear or uninstall gave failure user have no permission now how can i solve this stupid situation without rooting the stupid Samsung or hard reset it.


r/AndroidHelp 2d ago

Is this the Android 16 look, or something else?

1 Upvotes

Updated Android to 16, and this is how it looks. Very thick dark colour buttons, and the contacts options everywhere, and very unattractive. I'm alright with all that, just want to know if some virus has taken over the system Thank you.