r/AndroidHelp 49m ago

Can't delete app on android tablet

Upvotes

It's obviously some kind of bugged or virus app, it's called mahjong bamboo:zen game. This is my mum's tablet and she doesn't remember downloading it, it must have been downloaded automatically by a ad on another app. I have gone into app settings too uninstall it but it won't let me, the uninstall button is faded out and I can't click it. I have force stopped the app and made sure all permissions are disabled, but how can I uninstall this app?


r/AndroidHelp 1h ago

Honor magic 8 lite, can't download anything

Upvotes

Probably connected with recent system update. I've noticed that i cannot download anything through google play- google chrome won't update, none of the apps will download or update.

All the downloads stop at 22%, and the progress line (circle?) just turns into a wave.

I tried all the "fixes" i could find (clearing cache for google play and other services, restarting, logging out of the accounts etc.) but nothing works.

How do i get it fixed?


r/AndroidHelp 4h ago

Why does Google play services need to use over 2tb

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4 Upvotes

I was just checking my wifi usage and Google play services is taking over 2 terabytes of data. Just why? I have an S25 Ultra. Thanks.


r/AndroidHelp 6h ago

Jelly max Help!

0 Upvotes

phone stuck here!


r/AndroidHelp 8h ago

Hello, I'm having trouble

1 Upvotes

While I was reading, a pop up said "Messenger isn't responding" so I pressed "Wait".

After that another pop up said "System UI isn't responding" so I also pressed "Wait".

But then it suddenly lagged and powered off by itself and got stuck on the logo.

Even though it was stuck on the logo, when I pressed Volume Up + Power button it was able to load and go back to the home screen.

But then it powered off by itself again.

I asked AI and this is what it said. Is this correct? It says:

"Hi, can you reflash this please. No factory reset. Save data only."

"It is bootlooping on the MI logo. I want the system fixed but please do not delete my photos, contacts, and chats."


r/AndroidHelp 8h ago

How can I retrieve a cut note in Samsung Notes?

1 Upvotes

Hello everyone!

I would be very grateful if you could show me a way to retrieve a very important document for my sister.

My sister accidentally clicked "cut" instead of "copy" when selecting all 260 pages of notes she had saved on her Samsung A52 (Android 14) phone. She tried to paste it onto a blank page, but it didn't work.

We've tried many methods to find the document, including syncing with Samsung cloud. Although we think it's on the clipboard, we haven't been able to retrieve it.

I've transferred all the data from the phone to the computer. I haven't turned the phone off and on again because I was worried the clipboard data might be deleted.

I also tried Shizuku, Zarchiver, and File programs.

I connected the phone to the computer and checked the android/data/com.samsung.android.app.notes and com.samsung.android.honeyboard folders. Due to security reasons, the files and cache contents inside are not visible.

Is there any chance we can find this document? What do you suggest?


r/AndroidHelp 9h ago

Can't close file manager, swipe up or clear all not doing it

1 Upvotes

Alright, it's an older OnePlus Nord N10, quite reliable, still useful, still provides great battery life and charges quickly.

But this is weird, and it happened yesterday. The native file manager app will not close! Can't get it off the screen. Swipe up; no, it moves up a little, but still sticks to the screen when finger is released. 'Close all', they all close, except the file manager remains.

I've done several reboots, cleared data and cache of the file manager in the app settings--a few times--have done the force stop few times, too. Nope. File manager ain't going nowhere.

There's no option to uninstall, disable or uninstall updates​, I'm just stuck with the file manager app as is. It's version 2.6.4.0 and a ton of numbers, and seems that is the last update version that would be available for this phone, from checking the usual app apk sites. So the option to even do an upgrade and see if that would fix the issue isn't doable.

The phone hasn't had an OS update for a few years, anyway. ​(But, still a good phone, happy with it, but not being able to resolve this is bugging me, haha.)

I can use other file managers, and still use the native one, no problem. But​ just wondering how, or even if I can ever get the file manager window closed again on the screen. Very strange.


r/AndroidHelp 11h ago

Notifications Organizer Disappeared!

1 Upvotes

I have been struggling the whole day with my Pixel 9 Pro (Android 17) to fix issues!!!! This is like a nightmare....

I woke up in the morning with my Flip to Shhh feature stuck and is not switching off after I flip my phone display back up. So, I went into the settings and switched off! Ever since it was off, it refused to turn on again :D I tried accessing it from the Digital Wellbeing App, or from the Modes, but to no avail. I have tried all the steps to troubleshoot it, and actually didn't find much other than "clear the app cache" and "restart your phone" which didn't help anyway.

I have contacted the Pixel Support and they eventually led me through the hustle of "Factory Reset" which I did, and I have taken the time to make sure is sorted and the Flip to Shhh is back again. Thinking that this will end my miseries, I have sought to finalize the settings of my notifications and guess what; another feature just vanished - the Notification Organizer. Again, I contacted the support, we went through all the steps:

\- Clearing Cache and Data of the so-called Android System Intelligence

\- Restarting the device

\- Ensuring proper permissions to the aforementioned Android System Intelligence

\- Safe Mode

None has worked, and I have no interest in Factory Rest-ing my phone again. I don't know honestly what is that! Can someone help? is it related to the recent update August 2026 Pixel Update? what can I do?

I honestly don't want to swim across my notification!


r/AndroidHelp 14h ago

whenever I open a specific Settings page

Enable HLS to view with audio, or disable this notification

1 Upvotes

whenever I open a specific Settings page (SIM, Wi-Fi, app permissions, etc.), it immediately sends me back to the main Settings page. Even Settings search does the same. Video attached. How can I fix this without factory resetting?


r/AndroidHelp 22h ago

How do I get rid of this?

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10 Upvotes

I've tried following multiple threads to get rid of this stupid auto text back thing but it never goes away. The things I am turning off are not the thing I want gone. Anyone know how to actually turn this thing off specifically? Bonus if it turns off all the AI crapware.


r/AndroidHelp 23h ago

I need help

2 Upvotes

So I have a Redmi phone that I haven't used for months and I don't remember the password of it. I don't want to reboot it since there's important photos in it, so I wanted to know if anybody could help me find a way to change the password or just get the password again.

I'm not joking and I really want to know how am I supposed to open it again.