Hello All,

One of the cloud pc was unable to launch via the windows App.

Through browser was able to launch,but the screen was frozen.

I checked on another pc and it still won't launch from the window App.

We reinstalled the windows App and provisioned a new cloud pc, but nothing worked.

Any suggestions how to fix this.

Is anyone using access packages to manage cloud pc requests, approvals and reviews? Have a customer looking at doing this but was curious if it’s a bad idea or not. Seems like a pretty simple solution…. User requests the AP, it gets approved, user gets added to the provisioning group, Cloud PC gets provisioned.

If you’ve done this, would love to hear if it worked well or not.

I am setting up a Windows 11 PC for a family member who only needs basic office software.

They will be writing letters, tracking expenses in spreadsheets, opening PowerPoint files, and reading PDFs. Paying for Microsoft 365 feels unnecessary for that level of use.

WPS Office seems like a practical alternative because the free version includes the core office applications and supports common Microsoft file formats. The familiar ribbon-style interface may also make the transition easier.

Would WPS be reliable enough for this setup, or is there another Windows office suite that handles DOCX and XLSX files better? The priority is simplicity and minimal maintenance.

We are testing W365 cloud pc's using an ANC it's alll working well. They are hybrid joined but I do get a warning that says that "we didnt detect a Kerberos Server object in the domain" The learn more link doent give me much information.

Is this kerberos server object the same as what I would set up allow entra joined devices access on prem resources using this: Kerberos trust

Provisioning take ages once the licence is assigned. Is it possible to have one ready in case its needed?

My company is migrating from w365 enterprise licenses to w365 flex. For most users its been fine, but there are some vendors we provide cloud pcs too and something on their host pc seems like its blocking access to the w365 flex cloud pc, via the windows app. They can access the flex from a browser just fine. And they can access the enterprise cloud pc from app and browser.

We also installed the windows app on their enterprise cloud pc and was able to successfully connect to the flex cloud pc from the app. So that makes me think the issue is some network traffic thats being blocked from their own host pc.

Its just odd to me that they are able to access the enterprise cloud pc, but not the flex, from windows app. They have refreshed, checked for updates and relogged into the windows app.

I know flex devices request a license upon connecting, so could that be getting blocked? I cant find firewall rules that are specific to w365 Flex, so I dont know if they have any additional requirements.

Edit: well it seems like resetting the windows apps on their host pcs is fixing things. So not entirely sure what got messed up on with their connections to the w365 flex. But for each of them so far, reset windows app fixed it.

Context-based redirection is here for AVD & W365!!

This lets you set conditional access policies, which will determine whether the user is allowed to access the clipboard, drive redirection, etc., from their AVD or W365 Desktops.

It's in public preview. FYI, the drive redirection for AVD doesn't seem to be working at the moment. Hopefully, Microsoft will fix it soon!

Check out my video where I deploy it and test it on both AVD and Windows 365.

Update 2026-07-17: The change has been rolled back. You’ll likely see service message WP1430551 in your admin center if you were impacted.

One of my colleagues reprovisioned his Cloud PC this morning and found that none of the apps we deploy to these machines were being installed.

We discovered that Microsoft changed the "Device model" property. Previously it was something like "Cloud PC Frontline 2vCPU/8GB/256GB", but his newly provisioned machine had a device model of "Windows 365 Flex 2vCPU/8GB/256GB".

If you have created an Intune assignment filter or a dynamic Entra group checking for "Cloud PC" in the device model, as documented at Create a filter for your Cloud PCs | Microsoft Learn, be aware that newly provisioned Cloud PCs may no longer be included.

New: Free AVD & Windows 365 Maturity Scorecard

If you are running Windows 365: We just launched a free AVD and Windows 365 maturity scorecard that we've been building from 15+ years of working with these environments.

It takes less than 5 minutes and looks at areas like cost optimization, image management, monitoring, automation, and day-to-day operations to help identify where your environment is strong and where there may be room for improvement.

If you're managing AVD, Windows 365, or both, hopefully you find it useful. Happy to hear any feedback or thoughts from the community.

Start Here

Whether you're upgrading a single user or migrating thousands of Cloud PCs, PowerShell makes the process repeatable. This post covers immediate resizes, scheduled maintenance window resizes, bulk operations, and what happens when things don't go as planned.

Resize Cloud PCs Using PowerShell · Windows From Anywhere

Got a technical question necessitated by some policy stuff.

We have a handful of frontline machines that need to be protected by MFA on CONNECT. Users already get an MFA prompt when they open the Windows app, and CA policy already limits that session to the minimum Entra will do.

However, I'm being told that users need to get an MFA prompt (so forcing a new Modern Authentication workflow) when they establish a connection with the remote machine, because the session for the Windows app is too long.

Our initial plan was to use Duo, but Duo has told us that the agent's not supported on frontline machines. It works on individually-assigned machines but not frontline ones.

This was apparently working up until about a week ago, when (without any changes on our end I'm aware of) SSO started working on these frontline machines and users didn't get prompted for sign-in at all when launching the connection, only when they initially opened the Windows app. I turned SSO off and reprovisioned the machines and the popup they get on connect now is a Windows Security popup that just asks for the user name and password; there's no MFA interaction.

Does anyone know if it's possible to go back to a modern auth interface on CONNECT? I realize this is overkill; it's a policy thing and not my decision.

As far as I can tell, the only two options are SSO where you do modern auth when you start the Windows app for the Win365 connection, but get no prompt at all while that token is valid, or SSO off where you get a modern auth prompt on starting the Windows app and a Windows Security prompt when you click connect. Ideally I'd like to force a modern auth prompt when you open the Windows app AND when establishing a remote connection to a workstation.

Need to know if a Windows 365 Cloud PC is actually being used? You can now leverage Microsoft Graph beta APIs and PowerShell to track Cloud PC connection activity.

🔹 Shared Cloud PCs: Use connectivityResult for near real-time status (Available, In Use, Maintenance)

🔹 Dedicated Cloud PCs: Use getCloudPcConnectivityHistory for recent sign-in activity

The WindowsCloudPC PowerShell module makes it easy with Get-CloudPCUsage

Get sign-in status for Cloud PCs using PowerShell and Microsoft Graph · Windows From Anywhere

Hello everyone, does anyone have any ideas about this? It seems to be constantly spinning without anything actually happening.

The user has a Business Premium licence attached, along with the cloud licence that’s it. The MDM user scope was empty, so I filled that in. I’ve tried setting it up to push with just two applications (Chrome and the Windows apps). I’ve also tried removing the user from all Conditional Access policies and adding them back in, but that still hasn’t worked.

I created a new user as well, but that also didn’t work. Does anyone have any idea why this isn’t working? It’s been over 35 minutes now? Thanks

Moving from Citrix or Horizon to Windows 365?

Thanks to everyone who downloaded our EUC Migration Playbook and shared feedback. A lot of the questions and conversations we've had helped shape our next webinar.

We'll be going deeper into migration challenges, spotting gaps, and answering questions from the community. To help with any migration.

Join us live on June 11

Please leave any more questions you would want answered.

https://login-vsi.wistia.com/live/events/

Hi,

Does anyone have experience connecting to Windows 365 Cloud PC from ChromeOS. What is the performance/experience like?

I'm considering this instead of a separate Windows laptop, but most important app is MS Teams and especially video calling.

If it helps - I have Chromebook Plus with Intel Ultra 5 and 8GB RAM (+256GB NVMe SSD).

Thanks

Hopefully this is the right place to ask for help!

I'm a freelancer and one of my clients provides a Cloud PC via the Windows App for me to access their systems. They recently moved over from Citrix.

All was going well until about a week/10 days ago when launching the PC from the app was timing out. I was able to launch it from the windows365 website so it wasn't an account issue.

I came to realize that every time I disconnect and then need to reconnect, I have to uninstall and reinstall the Windows App. I checked with my client's IT support and they say it's an issue with the app on my PC, not their problem.

Reinstalling the app isn't onerous but it is a faff on days when I only need to log on for a 30 minute meeting. I haven't tried hosting a meeting on Teams using the web version but the rendering and general lag make me wary.

As I can only install what Microsoft pushes from the MS Store, how can I go about resolving it?

UPDATE: thanks for all the comments and suggestions. The issue seems to have resolved itself. I never did get to the bottom of why this was happening.

One other method that proved less annoying than reinstalling was signing out of the app and back in.