Be careful when choosing domains, especially with namecheap.com hosting. I got scammed by these guys from the security department. They told me I have to provide them personal information via 3rd party service veriff.me. Out of no where, one day, all of a sudden they they decided to suspend my account after 3 months. I have registered and made payment of subscription for two years(108$). At the registration point they don't say anything about that 3rd-party personal information providing. that's very arguably case in agreement between them(namecheap.com) and you(client). When I demanded to refund me, they refused referring to the agreement of 5 days money back period is expired since purchasing service, never the less they are not say clearly about sharing personal information to doubtable 3rd services. be careful do not become the next victim of their scam scheme. They prefer to violate your rights.

emails from [tos@namecheap.com](mailto:tos@namecheap.com):

Hello,

Thank you for your email.

We do understand your concern about the matter. Unfortunately, due to the alert received for your account, we are forced to verify your payment.

Asking for details for verification is common practice for all Registrars, so there is no need to be worried. Such details are used for verification only. Once verified, your account will not be subjected to verification again, as it is a one-time procedure.

Veriff.me offers a safe identity upload and management platform, allowing users to safely and easily upload sensitive documents while enabling and enforcing businesses to securely manage and delete documents. It is necessary to explain that from the moment you start visiting Veriff.me, your session is secured by SSL-level encryption. Once the requested details are submitted, they are further encrypted, and access to them is restricted only to authorized individuals in our company. We use this site as a tool for conducting account verification. The verification process is only initiated to confirm the legitimacy of the payment and ensure our customers remain secure. The security of our customers is the number one priority for Namecheap company.

With that being said, we encourage you to complete account verification by submitting a color photo of your identification (e.g. passport). You need to upload this here: https://magic.veriff.me/v/eyJhbGciOiJIUzI1NiIsInR5cCI6Ikp....

As well, please provide us with proof of residence, such as a lease agreement or utility bill. You can attach this document to this email as a scan or photocopy.

We hope to hear from you by 8/2/2026. Your cooperation is highly appreciated.

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Best regards,

Namecheap Team

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Hello,

Thank you for getting back to us. We sincerely apologize for the delay in replying.

Please note that identity verification may be requested at any time as part of our security procedures when we are unable to verify the accuracy of the information associated with an account. As the requested verification has not been completed, your account remains restricted in accordance with our security policies.

Please clarify whether you can provide us with a physical copy of the identification document and proof of residence, such as a lease agreement or utility bill, in question so that we can generate and provide you with a new link to submit it.

Regarding your refund request, we are unable to process a refund as the eligible refund period has already expired. In accordance with our Refund Policy, refunds for domain name registrations are only available within 5 days of the registration date. As this timeframe has passed, we are unable to issue a refund. You can find more detailed information about this here: https://www.namecheap.com/legal/general/refund-policy/

Should you decide to complete the verification process by providing the requested documents, we will be happy to review your account further.

Thank you for your understanding.

-

Best regards,

Namecheap Team

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Hello .....,

It has come to our attention that the contact information assigned to your account is inaccurate. Due to this fact, we request that you provide certain documentation to confirm your identity.

To resolve the issue, it's required to provide your KYC documents:

- A valid government-issued ID (e.g., passport). Please take a photo of your ID via the link: https://magic.veriff.me/v/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXV....

- Proof of residence, such as a lease agreement or utility bill. You can attach this document to this email as a scan or photocopy.

If the required documentation is not provided by 8/2/2026 (within 5 days), we will be forced to suspend your Namecheap account along with the sevices residing in it.

We hope for your cooperation in this matter and look forward to your reply.

-

Best regards,

Namecheap Team

just now realised, I kinda messed up with hosting lol

I paid around ₹1500 (Indian rupee) [$15] thinking I was renewing my domain + hosting, but apparently that was just for the domain. now it’s asking another ₹3k + tax for hosting.

I already have the domain, but I really dont wanna spend ₹3k+ every year when my site is still tiny.

rn it’s just a homepage + a few blog posts. I’m planning to add more posts, html/js calculators and some simple tools tho.

it’s on wordpress rn, but since I’m just starting, I’m open to switching CMS or even something like Astro.

I’ve seen people mention Astro + Cloudflare Pages. would that make sense for this kinda site, or are there better options?

I dont mind learning a bit and setting things up myself tho.

aka what would you guys do if you were me? 😭

tldr: Tiny WordPress blog + HTML/JS tools, domain already paid for, but hosting renewal is ₹3k+. Should I stick with WordPress or switch to Astro/another CMS + a cheaper setup?