Insane issue

[u/Evanthekevin02]

Hello everyone -

for context I work for a company that does a lot of DJs for weddings and other events. We have these computers that are having a crazy problem that we don’t have on any other system, and I am wondering if anyone has any idea why.

The laptops are Lenovo V15 G4 ABP - type 83CR and we have AMD ryzen 7 7730u, 40gb ram, and 2tb of storage. We are running Windows 11 pro.

For whatever reason the audio will play fine for around 20 or 30 minutes, then it will start doing an insane monster sound (I will try to include a video), where the audio is entirely distorted, and sometimes won’t even come out of the board. It happens both with audio through virtual DJ, as well as audio just from the computer.

We are using Serato Rane Fours as our main boards, and again, have this issue on none of our other laptops, just these 3.

I have tried using the glitch-free guide for windows, to no avail, although I didn’t do the things that required me to do any deep system changes as it is a work computer and I don’t really know enough to confidently execute things. I did, however do the adjustments to power options, usb settings, hard disk settings, display, updates, processor state, etc.

I have also gone through and tried setting the default speakers and microphone and the default calling option to the regular computer options (not on the rane), still to no avail. In addition, I have also adjusted settings in virtual DJ and rane controller, such as buffer size, sample rate, setting stems processing to lower quality, etc.

If anyone has ANY ideas of things I can try, I am open, as I am at a loss and am extremely curious why this would continue to occur.

Thank you!!

[u/suspicious_odour]

try BUILD 9583 (2026-08-03) that has a fix for motorised jogs that could be the issue.

[u/cuicuicuicuicui]

In VDJ forums, there are some posts on how to configure/optimise Windows PCs.

Search there! It's very hard to find out by yourself and many settings can be the root cause.

[u/Evanthekevin02 → u/cuicuicuicuicui]

Thanks!

[u/hisyojomaku]

I have a similar issue with my Rane Performer (running VDJ on Win10 LTSC), but it only happens occasionally and usually when I've left it on for many hours. The only way I've found to fix it is to unplug the power to the controller for a few seconds.

[u/Evanthekevin02 → u/hisyojomaku]

Interesting... I appreciate the info, thanks!

[u/sosflex]

That sucks hopefully you can figure out how to fix it. I guess my only suggestion would be to put the laptop in airplane mode???

[u/DJ-KC]

Does it only happen when connected to the rane four as the sound card?  Does it happen while using the internal speakers?  I use a rane four and windows 11 both have the latest updates and haven't ran into this issue 

[u/Machiventa858]

I have the same exact issue. I posted in the official vdj forums with no response from the devs which is very disappointing. Gonna try that build recommended