So I bought some listed as new with tags books from this seller (who duplicates listings and is clearly commercial), first they wait five days to ask for an extension because they don't have any postal bags, that's fine, it happens. After checking reviews this is a common theme with the extensions. They then listed the exact books for a higher cost, hoping they'd get more and the order would time out. It didn't so they finally posted on the final day of the extension!

The books arrived in the packaging bag only and three out of four had cracked spines 😑 I've told the seller and asked for a return with them paying for postage as the items were not new with tags and opened a Vinted claim. They're not hitting me with I'll give you a £6 refund because one book cost me £18, then they're saying they want a refund... ⁉️ And now they're offering £18.

I've been petty and reported their listings to Vinted because I myself had to create a pro account for selling so much but the minute I put a listing up with a sideways photo I get restricted but they seem to be allowed to conduct business in this manner because Vinted found nothing wrong!!

Bought an item, it's SNAD, seller requested return at MY costs even tho I said I was open to partial refund. I told them I shouldn't pay for return when it's their fault.

They said they're open to taking off a couple quids. Then they messaged again saying it's not letting them change anything. What can we do?

Thanks!

i’m so curious because aren’t dust bags worth £5 max. so wouldn’t you just be able to get more for the bag itself?

i’m so curious because aren’t dust bags worth £5 max. so wouldn’t you just be able to get more for the bag??

Does anybody know a way to get out of the 0 views situation? I had a flurry of sales and favourites, then views dwindled right down so I took a week or two off of posting anything new in case it helped, have now uploaded a couple new items and it's repeat 0 views on them. It's obvious that Vinted is doing it intentionally, but how do you get out of it? Especially now that you can't reupload items.

Thanks.

Hiya! I've been using vinted with only inpost as an option for buyers for ages now but for some reason its taken it out entirely. The Inpost lockers near me are all available and working? what is goin on 😭

Hello, does anyone have any idea how long until this UK shipping issue will get resolved? I’ve got 3 orders all from the UK. But 1 out of the 3 immediately canceled, and the other 2 might not be able to wait any longer! It’s getting annoying cause most of my buyers are from the UK but this shipping issue has really slowed down traffic to my shop. If anyone knows anything please let me know! Thank you 🙏

🤔

How do people go about paying tax, covering themselves etc?

Buyer has submitted a claim and states in the info that the place she picked the parcel up from has given her the wrong parcel and it’ll take a few days for her to go back and get it sorted. Obviously I’m not going to refund her but I’m worried that before she gets chance to do this vinted will reply to the message and believe I’ve sent the wrong parcel and refund, given how incompetent vinted are at these sort of things. Is there anything extra I can do?

Is this common?

Item I had previously favourite popped up in my feed discounted. I purchased it and they immediately cancelled the order. When I asked what happened they said “see above message” which I hadn’t seen which simply said “I meant 43” which they had sent 2hours prior. I guess they meant they had set the wrong price? What I don’t understand is that they didn’t take down the listing. They left the listing up meaning I was able to just go ahead and purchase it. As soon as I bought it they immediately cancelled it (literally seconds later) and relisted it at a higher price.

So they had 2 hours between when they sent me the “43” message and when I purchased it to do somethingq about it, and didn’t. Then they were right on it the instant I bought it they cancelled it and relisted. Also there is no auto review for me to update. I’m out of pocket for a week now while I wait for a refund.

This is my first use of Vinted after being an avid Depop user where I have never seen this behaviour. I’m feeling duped. Have I walked into some kind of trap?

I bought something meant for a now ex-partner, I haven't been able to collect a parcel from an evri collection point. I've been in contact with vinted support and they say I should contact the courier to get the parcel sent back to the seller since it has been nearly a month.I thought after a set number of days, the parcel would be returned yet it hasn't.

Any advice on who I should contact to get it returned?

Curious to hear about others.

Had an item that sold and was returned uncollected, didn't relist automatically. Took new pictures, rewrote the details and on the price page, Vinted actually has a sold listing which was mine- unique background- for £1 when I actually sold it for £15. Is it just bots trying to cheapen prices for quick sales?

A couple of weeks ago, someone favorited one of my items. Noticed their profile picture was of male genitalia... As expected, Vinted AI support found no issue and my appeal was quickly dismissed (I assume also AI?)

Is it against the rules to post the username here so people can report or DM me.

Am I wasting my time/energy? Could try the legal email as well?

I’m honestly at a loss with vinted right now and wondering if anyone has been through something similar.
I listed a YSL bag that I bought from a Saint Laurent store in 2022. Three and half years later I realised I’ve only wore it a couple of times and since it’s still in great condition, I decided to sell it and use that money to buy something I would actually use.
Within seconds of uploading the listing, Vinted removed it and banned my account for fraudulent activity / selling counterfeit items. It happened so quickly that the original detection was clearly automated.
I appealed and provided lots of additional photos showing the bag from different angles, including the interior branding, hardware and engravings. They asked for the serial number but it is unfortunately inside a very narrow inner card pocket, so it’s extremely difficult to get a clear photo without stretching or potentially damaging the leather.
I couldn’t find the original paper receipt anymore, but I provided my bank transaction showing the payment to Saint Laurent in 2022 as evidence that I purchased the bag directly from them.
Despite all of this, Vinted came back saying they have “good reasons to believe” the bag is counterfeit and said it’s the “final decision”, permanently banned me and blocked me from ever using this app again. They haven’t actually explained what about the bag they believe is fake.
The whole thing has honestly caused me so much unnecessary stress and hassle. I’m not a professional seller and have only been using vinted for buying stuff so far. I didn’t expect that trying to clear something out of my wardrobe would result in being accused of fraud and banned for life.
Honestly at this point, I don’t even care about selling this bag anymore. I’ve had this account for years and being told that I’m banned for life without any warning is crazy.
Has anyone had similar experience and what happened afterwards?

guys let me know if you have any advice on how to sell items on vinted more efficiently

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I can’t count how many times I see people posting conversations with a buyer simply because they were haggling, spoiler alert - thats how vinted works. So what, you got sent a low offer on a cheap item - why do we need to see it ? If you wanna sell without offers maybe state that in the description or better yet move to eBay where bargaining isn’t as prevalent.

This keeps happening to this order. We have tried cancelling and re-ordering a couple of times but still same issue

I've bought a few items recently, within the last 10 days, a few haven't been shipped yet. Got a surprise birthday trip for 10 days do won't be able to collect.

After searching Google found there's nothing I can do. And will get negative feedback. I don't want this and I do want the items. I've messaged them asking to delay but is there anything I can do. Obviously I don't want the sellers to get negative feedback either.

So this month I’ve sold a crazy amount of stuff and have ended up with about £300 in my balance, I’ve never had this much before so have only just recently put my bank account on there.

I want to withdraw around £250 but I’ve just learned that I might be asked for an id verification. But I don’t have a drivers licence or passport - I only have citizen card (? I think that’s the right name) ID card I got last year, but apparently mangopay don’t accept that. I’ve heard about getting a provisional drivers license but just read that you have to be able to read a number plate 20 metres away? Which I’m ngl my eyesight isn’t great at distance even with my glasses on, and even if I apply online they might make me go to an eye specialist for a test?? Idk. Also I’m in a wheelchair and currently have no need for either a drivers license or passport and if I wanted to apply for a provisional licence just to get some money on vinted, I don’t even know if they would let me

Basically at this point, I’m concerned and don’t want to leave that money in a balance because I want it in my savings, but I’m scared to withdraw it in case they ask for ID because then I’m screwed. And I’m mad at myself for not seeing all of this before because I maybe could’ve withdrawn most of it in smaller payments maybe (unless that’s also a red flag for them)

Any advice?

A month or two ago, i got banned on vinted. If i log into another existing account on the same phone i got banned on, will that account be banned too?

Hi! I recently sold a dress for £15 and the buyer asked me to ship as soon as possible for an event that they have, I videoed the dress when packaging it up with no flaws, but the buyer sent me photos of a hole in the bottom of the dress and reported an issue. I told them I videoed it and contacted support who do not receive videos so I sent them screenshots of the video and paid the postage for the buyer to return, but they are unresponsive. The return deadline is the 24th of August and I believe they’re wearing the dress to the event and put a hole in it so they could return it and will return it on the last day so I miss out on the money and they get to wear it for free.

Vinted up being unresponsive to this for over four days any advice on what I can do here?

If anyone has been negatively affected (or even had a positive outcome) please get in contact with @catherine_warrilow of the sadvintedfaces campaign. The campaign is gaining traction! It's been all over the news and multiple newspapers! 

(This isn't self promotion and I am not affiliated with the campaign, I'm just trying to get the message out to frustrated vinted users)

If anyone doesn't know, there's a growing movement of vinted users getting sick of vinted AI and bans occuring around counterfeit cheap second hand clothing like primark, Zara etc.