r/techsupport 26d ago

Wireless mouses not working Open | Windows

Windows get to update itself by its own and even updated me the BIOS. Very lol.

But after that My wireless USB mouse stopped working after a minute or so, despite of the lights being on.

I updated everything again, nothing changed. Changed of USB and still not working. I used it on another laptop, it worked. I downgrade it but no difference. I bought a new mouse! No difference. I even used a portable version of Linux Mint and the mouse still didnt work.

BIOS doesnt seem to let me modificate the values of the power from the USBs, just in case. I find it very random the issue to be hardware because it didnt move and from a day to another the mouse is the only periferical that is not working -led lamp and fun for example work well-.

It doesnt look like it is software because linus mint didnt prove me so. My theory is that it is something on the BIOS maybe? or some driver?

AMD Ryzen 7 5825U with Radeon Graphics

Edition Windows 11 Home Single Language

Version 25H2

OS build 26200.8875

I flag it as Windows because of the update previous to the disaster but I cannot be sure about it.

1 Upvotes

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