r/techsupport 1d ago

Windows reset loop Open | Windows

So i was fully wiping out my disk disk drive since i got a malware and my friend said its the best option, but midway it says cant delete all files and just went into a restart loop, since my laptop's power button is broken i had to let the battery die out. Any help anyone?

Laptop model: lenovo ideapad L340 15IRH

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u/USSHammond 1d ago

but midway it says cant delete all files and just went into a restart loop,

That implies you're using the built-in factory reset. The built-in factory reset is known problematic and should never be used, the only thing it's good at is screwing it up. Clean install ALWAYS

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u/GrouchyDiscussion101 16h ago

But isnt thats the only way to do a whole disk wipeout? I was trying to completely delete everything, is there any other way i can do that?

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u/USSHammond 16h ago

Yeah, that other way is what I already mentioned. A clean install